Located near Wawel Castle, Novotel Krakow Centrum offers an upscale retreat with a marina and playground. Enjoy international cuisine at Novo Square or treat yourself to spa treatments like massages. The helpful staff and great location have left a lasting impression on previous guests.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Airport transfer
Bar
Connecting rooms available
Spa
Gym
Pool
Main amenities (12)
Daily housekeeping
Marina
Restaurants and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Fitness centre
Sauna
Steam room
Self parking
24-hour room service
24-hour business centre
For families (6)
Children stay free
Playground on-site
Rollaway/extra beds available (surcharge)
Connecting/adjoining rooms available
Private bathroom
Television
The current price is AU$140
AU$140
includes taxes & fees
30 Mar - 31 Mar
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Executive Room, 1 Queen Bed
Executive Room, 1 Queen Bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
25 sq m
Sleeps 2
1 Queen Bed
View all photos for Suite, 1 Double Bed
Suite, 1 Double Bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
50 sq m
Sleeps 4
1 Double Bed
View all photos for Standard Room, 2 Single Beds
Standard Room, 2 Single Beds
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
25 sq m
Sleeps 4
2 Single Beds
View all photos for Executive Room, 1 Queen Bed with Sofa bed
Executive Room, 1 Queen Bed with Sofa bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
25 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Standard Room, 1 Queen Bed with Sofa bed
ul. Tadeusza Kosciuszki 5, Kraków, Lesser Poland, 30-105
What's nearby
Wawel Castle - 12 min walk - 1.0 km
ICE Krakow Congress Centre - 13 min walk - 1.1 km
Main Market Square - 14 min walk - 1.2 km
Cloth Hall - 15 min walk - 1.3 km
St. Mary's Basilica - 16 min walk - 1.4 km
Getting around
Kraków (KRK-John Paul II - Balice) - 19 min drive
Turowicza Station - 7 min drive
Kraków Plaszów Station - 12 min drive
Kraków Łobzów Station - 12 min drive
Airport shuttle (surcharge)
Restaurants
Zaczyn - 2 min walk
Wiślany Ogród - 18 min walk
Karczma Smil'y - 1 min walk
Golonkarnia - 4 min walk
Restauracja Hoang Hai - 5 min walk
About this property
Novotel Krakow Centrum
Novotel Krakow Centrum features a marina and puts you within a 10-minute walk of Royal Road. Guests can visit the spa to indulge in hot stone massages, facials or body scrubs, and international cuisine is served at Novo Square, which is open for breakfast, lunch and dinner. Other features of this eco-friendly hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers say great things about the helpful staff and location.
Languages
English, French, German, Italian, Polish
At a glance
Hotel size
198 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (PLN 80 per day)
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekend mornings 6:30 AM–11:00 AM
Restaurant
Bar/lounge
Barbecue grills
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Playground
Children's menu
What to do
Scooter/moped hire
Kayaking
Canoeing
Pool table
Working away
24-hour business centre
Meeting rooms
Computer station
Conference centre (1572 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Romance packages
Facilities
1 building/tower
Built in 1992
ATM/banking
Safe-deposit box at front desk
Terrace
Library
Fitness centre
An indoor pool
Arcade/games room
Full-service spa
Marina
Sauna
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Accessible airport shuttle
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a sauna. The spa is open daily.
Dining
Novo Square – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 80 per person
Airport shuttle service is offered for an extra charge of PLN 140 per vehicle (one-way. Maximum occupancy 2)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 60 per accommodation, per night
Parking
Covered self-parking costs PLN 80 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Centrum Krakow
Krakow Centrum
Krakow Novotel
Krakow Novotel Centrum
Novotel Krakow Centrum Hotel
Novotel Centrum Hotel Krakow
Novotel Centrum Krakow
Novotel Krakow
Novotel Krakow Centrum
Accor Krakow Centrum
Novotel Krakow Centrum Hotel Krakow
Novotel Krakow Centrum Hotel
Novotel Krakow Centrum Kraków
Novotel Krakow Centrum Hotel Kraków
Frequently asked questions
Does Novotel Krakow Centrum offer free cancellation for a full refund?
Yes, Novotel Krakow Centrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Krakow Centrum?
Yes, there's an indoor pool.
Are pets allowed at Novotel Krakow Centrum?
Yes, pets are welcome. There's a charge of PLN 60 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Novotel Krakow Centrum?
Yes. Self-parking costs PLN 80 per day.
Is an airport shuttle service offered by Novotel Krakow Centrum?
Yes, an airport shuttle is available. The charge is PLN 140 per vehicle one-way.
What are the check-in and check-out times at Novotel Krakow Centrum?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Novotel Krakow Centrum and nearby?
Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Novotel Krakow Centrum also has a sauna and a steam room, as well as an arcade.
Are there restaurants at or near Novotel Krakow Centrum?
Yes, Novo Square offers international cuisine.
What's the area around Novotel Krakow Centrum like?
Novotel Krakow Centrum is located by the river in Kraków City Centre, a short 10-minute walk from Royal Road and 12 minutes' walk from Wawel Castle. Travellers give top marks for the hotel's prime location.
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Novotel Krakow Centrum Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
10 Mar 2025
KRAKOW
Staff were very friendly and very helpful. Beds were so comfy and the breakfast was amazing with so much choice. The alcohol free mulled wine in the reception area was an added bonus.
Susan
Susan, 4-night trip
10/10 Exceptional
9 Dec 2024
Excellent location within walking distance of the castle and old town centre, great facilities and on site parking, a great hotel
Sebastian
Sebastian, 1-night trip
8/10 Very good
4 Jan 2025
We had a good time.
Verified traveller
2-night trip
10/10 Exceptional
2 Nov 2024
great hotel, amazing breakfast
Reynaldo
Reynaldo, 3-night trip
10/10 Exceptional
22 Oct 2024
Very central and great location
Jack
Jack, 3-night trip
10/10 Exceptional
13 Sept 2024
Perfect stay
Great location easy to walk to the centre
Timothy
Timothy, 2-night trip
10/10 Exceptional
26 Aug 2024
Nice hotel in a nice city.
Victor
Victor, 3-night trip
10/10 Exceptional
10 Nov 2024
I loved the hotel and how easy is to access all the facilities such as pool restaurant etc
The place is just fantastic, the staff super helpful
The jacuzzi, sauna and pool a super bonus specially if you travel with children .
The food at the hotel is exquisite, breakfast has got a massive variety I have never seen before.
Close to the main landmarks and only short distance to the main square
Only negative thing, if any, the building outside the hotel but not a big bother in all honesty
Raquel Argente
Raquel Argente, 7-night trip
8/10 Very good
31 Oct 2024
Central, walk to restaurants and take always. Main square walk too. Taxis cheap. Hotel clean, friendly staff, talk English.
Keith
Keith, 4-night trip
10/10 Exceptional
3 Dec 2024
Needed to get around the construction right in front of the property. Otherwise, everything was good.
Adriano
Adriano, 3-night trip
10/10 Exceptional
24 Aug 2024
Couldn’t fault the staff or the property. First class service from the staff and its in an ideal location for central krakow. Excellent hotel.
David
David, 4-night trip
10/10 Exceptional
10 July 2024
Good hotel
MUHAMMAD
MUHAMMAD, 3-night trip
10/10 Exceptional
17 Nov 2024
Rooms and lobby stylishly decorated, shame it's let down slightly by the amenities but it looked like they were being upgraded so perhaps they we just stayed there at the wrong time, didn't appear to match the rest of the hotel.
Ruth
Ruth, 3-night trip
10/10 Exceptional
17 Sept 2024
Syaff were pleasant and helpful, hotel and food good, road works start at 520am
michael
michael, 4-night trip
10/10 Exceptional
23 June 2024
Quiet and clean
Amazing quality and quantity of different type of food at breakfast
Ludovic
Ludovic, 1-night trip
10/10 Exceptional
8 May 2024
Great place
svajunas
svajunas, 2-night trip
10/10 Exceptional
26 Nov 2024
Modern, no issues
Greg
Greg, 2-night trip
10/10 Exceptional
8 July 2024
Nice Hotel located near the river and Wawel Castle. Short walk to the old town.
Tom
Tom, 3-night trip
10/10 Exceptional
9 Sept 2024
Cleanliness in the rooms was perfect.
Civil works around the hotel was a major negative factor.
Id
Id, 4-night trip
10/10 Exceptional
17 July 2024
Great hotel and staff
Great hotel! Excellent service from the staff, great location and wonderful breakfast/gym and pool. The suite was also great BUT way too hot since the AC didn’t suffice.
Laura
Laura, 4-night trip
10/10 Exceptional
26 July 2024
The staff at Novotel hotel were exceptional. They were helpful with planning a few trips as well as providing all the local tips . Breakfast and dinner were delicious and we loved how clean and modern the hotel was . Only downside was all the construction around the area .
Monika
Monika, 3-night trip
10/10 Exceptional
22 Apr 2024
Excellent SPA and swimming pool
Viktoriia
Viktoriia, 1-night trip
10/10 Exceptional
19 July 2024
Great hotel, great location within walking distance to most things. Huge roadworks going on around hotel at moment. So a little inconvenient but would still stay for the location. Great views of castle if lucky enough to get a river side room.
Andrew
Andrew, 5-night trip
10/10 Exceptional
29 May 2024
Great location. Staff friendly and helpful. Nice big and clean rooms
michael
michael, 4-night trip
8/10 Very good
10 July 2024
Family Friendly with a great pool
Great place to stay, close to the city center, site seeing, the river, and some great restaurants.
The room was spacious, clean, and comfortable. The pool was a winner, always clean and never crowded.
The staff was friendly and helpful.
We would highly recommend this place and would stay again if we come back to Krakow.