Louisville International Airport (SDF) - 19 min drive
Restaurants
McDonald's - 7 min walk
Cracker Barrel - 14 min walk
Yoki Buffet - 2 min walk
Main Event Entertainment - 15 min walk
Starbucks - 6 min walk
About this property
Holiday Inn Express Hotel & Suites Louisville East, an IHG Hotel
When you stay at Holiday Inn Express Hotel & Suites Louisville East, an IHG Hotel, you'll be within a 15-minute drive of Mall St. Matthews. Guests can grab a bite to eat at the restaurant and visit the fitness centre for a workout. An indoor pool and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
82 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:30 AM
Restaurant
Coffee/tea in a common area
Snack bar/deli
Working away
Business centre
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness centre
An indoor pool
Accessibility
Braille/raised signage
Assistive listening devices available
Wheelchair-accessible registration desk
Room amenities
Be entertained
49-inch TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Down duvet
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Hairdryer
Towels
Stay connected
Free newspapers
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 10 AM to 10 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Express Hotel Louisville East
Holiday Inn Express Louisville East
Holiday Inn Express Hotel Suites Louisville East
Holiday Inn Express Hotel Suites Louisville East an IHG Hotel
"Holiday Inn Express Hotel Suites Louisville East an IHG Hotel"
Frequently asked questions
Does Holiday Inn Express Hotel & Suites Louisville East, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Louisville East, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Hotel & Suites Louisville East, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 10 AM to 10 PM.
Are pets allowed at Holiday Inn Express Hotel & Suites Louisville East, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Hotel & Suites Louisville East, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Louisville East, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Holiday Inn Express Hotel & Suites Louisville East, an IHG Hotel and nearby?
Holiday Inn Express Hotel & Suites Louisville East, an IHG Hotel has an indoor pool and a fitness centre.
Are there restaurants at or near Holiday Inn Express Hotel & Suites Louisville East, an IHG Hotel?
Yes, there's an on-site restaurant.
Holiday Inn Express Hotel & Suites Louisville East, an IHG Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
20 Jan 2025
Michael
Michael, 1-night trip
Verified Hotels.com guest review
6/10 Good
5 Jan 2025
It was nice and the breakfast was good. Or sheets when we got there had a little blood on the sheets
Russell
Russell, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
Judi
Judi, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
Judi
Judi, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 Nov 2024
Unclear Signs and stingy with basic necessities.
Our room was nice and clean.
There door hanger sent an unclear message. They say “Not Ready YET” we took our door hanger off when we left our room. When we returned, housekeeping did not come in. We stopped at the front desk to get clean towels and told them that no one cleaned our room. She said if we put our sign on our door, housekeeping would not come back to clean. Not Ready YET does not mean we don’t want our room cleaned. It means, not YET.
When we asked for 4 towels for the 2 of us, we were told that we could not get that many for 2 people. We could only get 1 per person. I was shocked to hear that and told her that I use 2 towels. My husband said he would just use 1 and we got 3 towels. I’ve never heard of a hotel only allowing 1 towel per person. That is ridiculous
Brenda
Brenda, 2-night trip
Verified Hotels.com guest review
8/10 Very good
26 Nov 2024
Brandy
Brandy, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
The room was very quiet. The beds were very comfortable.
Linda
Linda, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Nov 2024
William
William, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Oct 2024
Breakfast seemed lean. Pool didn't open until 10, which is late for. Travelers.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Breakfast was amazing! Friendly staff!
Nicholas
Nicholas, 2-night family trip
Verified Hotels.com guest review
6/10 Good
27 Oct 2024
The front desk staff was very rude. I initially booked through Expedia. I had confirmation with itinerary ID, and the charge had already been through my bank. The front desk worker stated that my card was declined, and they needed a new card. She even made the statement to my husband that she would need to have us out of the room while he was on the phone with Expedia. The room and hotel itself was fine, but I would not stay here again because her.
Shawn
Shawn, 1-night family trip
Verified Expedia guest review
2/10 Poor
21 Oct 2024
Jamar
Jamar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Oct 2024
All good
No problems
Evan
Evan, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Oct 2024
Stephen P
Stephen P, 3-night trip
Verified Expedia guest review
8/10 Very good
14 Oct 2024
Stay was good. The room was very clean and inviting with all of the soft lighting. That was great.
Elessia
Elessia, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
14 Oct 2024
We specifically chose this hotel for our one night stay because the Expedia description said it had a restaurant and a bar. It had neither which was extremely annoying after an 8 hour road trip. The room was ok but we had to turn off the fridge to eliminate an annoying humming noise and the AC unit was also noisy. Disappointed. Would not recommend.
Kerry-Anna
Kerry-Anna, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Oct 2024
great hotel to stay at
I have never had a bad experience at a Holliday Inn ever, and they continue to do a great job at an affordable price.
Dean
Dean, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Amos
Amos, 1-night trip
Verified Expedia guest review
8/10 Very good
9 Oct 2024
Pool not open till 10 AM but fitness room open 24 hrs??? With check out times, not opening pool till 10 AM made it not possible for usage of this facility in the mornings. Plus they were having major problems with key cards deactivating randomly.