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iStay Hotel Ciudad Juarez

3.5 star property
Central Ciudad Juárez hotel with indoor pool, connected to a shopping centre

Photo gallery for iStay Hotel Ciudad Juarez

Breakfast served
Indoor pool
Exterior
Shower, hair dryer, towels
Lobby lounge
Step into iStay Hotel Ciudad Juarez, a vibrant retreat in the heart of Ciudad Juarez. Indulge in on-site shopping, unwind with a spa treatment or cocktail at the bar, and stay connected with free WiFi. With an indoor pool and gym to keep you active, this hotel offers convenience and relaxation.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Pool
  • Childcare
  • Bar
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • Babysitting
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe

Feel at home (6)

  • Free cots/infant beds
  • Babysitting services
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is AU$138
includes taxes & fees
11 June - 12 June

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Private bathroom
Hairdryer
Cable channels
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Shower, hair dryer, towels

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Private bathroom
Hairdryer
Cable channels
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Private bathroom
Hairdryer
Cable channels
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Private bathroom
Hairdryer
Cable channels
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310

What's nearby

  • Plaza de las Americas - 3 min walk - 0.3 km
  • Paso del Norte Cultural Center - 12 min walk - 1.0 km
  • Paso del Norte International Bridge - 4 min drive - 4.2 km
  • Bridge of the Americas - 4 min drive - 4.2 km
  • American Consulate - 10 min drive - 8.8 km

Getting around

  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 24 min drive
  • El Paso International Airport (ELP) - 25 min drive
  • El Paso Union Depot - 18 min drive

Restaurants

  • ‪Gorditas Doña Tota - ‬7 min walk
  • ‪Italia Forno Ristorante - ‬4 min walk
  • ‪Wendy's - ‬6 min walk
  • ‪Kinsui - ‬5 min walk
  • ‪Crisostomo - ‬5 min walk

About this property

iStay Hotel Ciudad Juarez

At iStay Hotel Ciudad Juarez, you'll be within a 10-minute drive of American Consulate and Paso del Norte International Bridge. Guests can indulge in manicures and pedicures, and iStay Delicious serves breakfast. An indoor pool, a bar/lounge and a fitness centre are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 146 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Babysitting services

What to do

  • Shopping
  • Golfing nearby

Working away

  • 24-hour business centre
  • Conference space (825397 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 40-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

IStay Delicious – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Service fee: MXN 25 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 180 for adults and MXN 120 for children

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Does iStay Hotel Ciudad Juarez offer free cancellation for a full refund?

Yes, iStay Hotel Ciudad Juarez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at iStay Hotel Ciudad Juarez?

Yes, there's an indoor pool.

Are pets allowed at iStay Hotel Ciudad Juarez?

Sorry, pets aren't allowed.

Is parking offered on site at iStay Hotel Ciudad Juarez?

Yes, there's free self parking.

What are the check-in and check-out times at iStay Hotel Ciudad Juarez?

Check-in start time: 3 PM; check-in end time: 6:00 PM. Check-out time is 1 PM.

Is there an on-site casino at iStay Hotel Ciudad Juarez?

No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (14-min drive) and Speaking Rock Entertainment Center (18-min drive) are both nearby.

What is there to do at iStay Hotel Ciudad Juarez and nearby?

IStay Hotel Ciudad Juarez has an indoor pool and a fitness centre.

Are there restaurants at or near iStay Hotel Ciudad Juarez?

Yes, there's an on-site restaurant, iStay Delicious.

What's the area around iStay Hotel Ciudad Juarez like?

IStay Hotel Ciudad Juarez is in Zona Pronaf, a short 6-minute walk from Plaza de las Americas and 15 minutes' walk from Estadio 20 de Noviembre.

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iStay Hotel Ciudad Juarez Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bathroom
Food
Location
Bed
Upgrade
Restaurant
Lobby

What guests liked

  • Breakfast was consistently described as excellent, very good, and delicious. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Excelente hotel
1-night trip

10/10

Great breakfast 😋
3-night trip

10/10

Friendly staff, good location
3-night trip

8/10

Location was good.
1-night trip

10/10

It was great.
1-night trip

10/10

My stay was excellent, facilities and staff amazing
1-night trip

10/10

Everithig is nice and comfortable
1-night trip

6/10

Everything is good but the hotel looks old and need some maintenance
2-night trip

10/10

We like because is very safe, easy parking and very quiet.
1-night trip

10/10

It’s always a great place to stay. Very comfortable and clean.
1-night trip

10/10

Was good just new more friendly and more services
1-night trip

10/10

good breakfast
1-night trip

10/10

We like this hotel because of how the pool is centralized and right next most 1st floor room
2-night trip

10/10

This hotel exuded a warm and inviting ambiance, with its staff exhibiting both friendliness and professionalism. The breakfast buffet offered a delightful array of Mexican cuisine, showcasing the hotel’s culinary expertise. The hotel’s architecture was remarkably authentic, evoking the classic Mexican films of the golden era, such as those starring Pedro Infante and Jorge Negrete.
2-night trip

10/10

THE LOCATION
2-night trip

10/10

Lady in customer service was very gentle and helpful , the rooms were big and comfortable, definitely one of my favorite hotels.
1-night trip

10/10

Very nice hotel clean and modern some areas are neglected, but overall good
1-night trip

4/10

No parking
1-night trip

8/10

The service was good. The room was clean and it was comfortable. The ice machine in our floor was broken and the tv’s remote control had low batteries.
1-night trip

10/10

Good
2-night trip

6/10

Indoor pool .
3-night trip

10/10

Good
1-night trip

6/10

A
1-night trip

2/10

The room was dirty, the sheets were dirty, the carpet was stained and the bathroom was not completely clean and the room felt damp and with a very unpleasant smell
1-night trip

10/10

I like where the hotel is located in the city. It's near some hospitals and there are lots of restaurants nearby. There's also a mall and a Walmart nearby. I like to walk so it's pretty walkable. There is also a bus line near the hotel. The hotel itself was clean and they offer a breakfast buffet for $150 pesos. I ate there one morning. They had pancakes, eggs, fruits, yogurt, chilaquiles rojo y Verde, and potatoes (extremely spicy). They had coffee, milk, and orange juice to drink. There is an indoor pool. I didn't get to use it but I saw others swimming in it. The room was spacious. I got a room with a king sized bed. It was comfortable.
2-night trip