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Aloft Richmond West Short Pump

3.0 star property
Hotel with restaurant, near Short Pump Town Center

Photo gallery for Aloft Richmond West Short Pump

Lobby
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Pub
Reception
Exterior
In the heart of Richmond's business district, Aloft Richmond West Short Pump offers a warm and inviting atmosphere with a fireplace in the lobby. Guests can enjoy refuel by Aloft for breakfast, lunch, or dinner and take advantage of on-site dry cleaning/laundry services. The hotel’s shopping mall is perfect for retail therapy while free self parking makes coming and going easy.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Reception fireplace

For families (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is AU$200
includes taxes & fees
27 July - 28 July

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 27.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt House Richmond / Short Pump

  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
8.8 out of 10, Excellent, 1,010 reviews
The price is AU$236
includes taxes & fees
27 July - 28 July
Hyatt House Richmond / Short Pump
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About the area

Map
3939 Duckling Drive, Richmond, VA, 23060

What's nearby

  • Short Pump Town Center - 2 min drive - 1.8 km
  • Henrico Doctors' Hospital - 8 min drive - 9.2 km
  • University of Richmond - 11 min drive - 12.2 km
  • Lewis Ginter Botanical Garden - 13 min drive - 14.8 km
  • Virginia Commonwealth University - 16 min drive - 21.2 km

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive
  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond Main Street Station - 17 min drive
  • Ashland Station - 21 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Cookout - ‬18 min walk
  • ‪Sonic Drive-In - ‬8 min walk
  • ‪Burger King - ‬2 min drive

About this property

Aloft Richmond West Short Pump

At Aloft Richmond West Short Pump, you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. Guests can visit the health club for a workout or grab a bite to eat at refuel by Aloft, which serves breakfast, lunch and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers say good things about the helpful staff and location.

Languages

English

At a glance

DONE

Hotel size

    • 135 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 4:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Pool table

Working away

  • 24-hour business centre
  • Meeting room
  • Conference space (564 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Health club
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling
  • Water-efficient showers only

Special features

Dining

Refuel by Aloft – This café serves breakfast, lunch and dinner.
W xyz bar – On-site pub.

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per stay

Optional extras

  • To-go breakfast is offered for an extra charge of approximately USD 5 to 15 for adults and USD 5 to 15 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Monday and Sunday:
  • Bar/lounge
  • Restaurant

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

aloft Richmond
aloft Richmond West Glen Allen
aloft Richmond West Hotel
aloft Richmond West Hotel Glen Allen
aloft West Richmond
Richmond aloft

Frequently asked questions

Does Aloft Richmond West Short Pump offer free cancellation for a full refund?

Yes, Aloft Richmond West Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Aloft Richmond West Short Pump?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Aloft Richmond West Short Pump?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Aloft Richmond West Short Pump?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Aloft Richmond West Short Pump and nearby?

Maintain your daily exercise routine at the health club.

Are there restaurants at or near Aloft Richmond West Short Pump?

Yes, there's an on-site restaurant, refuel by Aloft.

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Aloft Richmond West Short Pump Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Restaurant
Shower
Bed
Lobby
Shopping
Amenities
Food

What guests liked

  • The property offers convenient and free parking, making it a great location for guests. (5 reviews)
  • The property is surrounded by plenty of dining options and restaurants within walking distance. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

ZANE WAS AMAZING! I'd stay again just to experience the level of customer service that she provided.
Nakia, 1-night trip

8/10 Very good

I loved the surrounding area.
Aubrey, 1-night trip

2/10 Poor

A series of unfortunate events made an already stressful trip even moreso. I won’t be returning.
Keri, 1-night trip

10/10 Exceptional

This is the second stay that I’ve had here and I’ve once again enjoyed my stay. It was quiet, the staff were nice, I will definitely book again!
Nikaya, 2-night trip

8/10 Very good

It got off to a bumpy start. The agent at the front desk ran my credit card 5 times because something was wrong with the machine. Once he gave up on that and gave us our hotel keys it was a pleasant stay. Also there is salsa dancing in the lobby area on certain nights, so you are able to get in a good workout if you are game for it!
Michelle, 1-night trip

10/10 Exceptional

cool styling, pool table in lobby
Armand, 1-night trip

10/10 Exceptional

Very fun vibe, easy parking and close to everything. Restaurants and shopping all right there. Also, a bar and games if you just want to hang out at the hotel. Would stay again.
Erika, 1-night trip

10/10 Exceptional

This is my go to hotel in a great location!
Kenya, 1-night trip

10/10 Exceptional

Wonderful hotel!

Wonderful hotel! Highly recommend
Gale, 1-night trip

8/10 Very good

Staff was friendly. Great location everything is in walking distance to all the restaurants.
Kenya, 1-night trip

10/10 Exceptional

Great Hotel great location
Lori, 1-night trip

10/10 Exceptional

Location was perfect.
Catherine, 1-night trip

10/10 Exceptional

Great place
Russell, 1-night trip

10/10 Exceptional

Great location and amenities like free parking added to the exceptional experience.
Frank, 1-night trip

8/10 Very good

The vibes of the hotel and the surrounding area is simply immaculate
Brandon, 1-night trip

10/10 Exceptional

Great quick weekend stay

Friendly staff. Hotel was clean and quiet.
Patti, 1-night trip

6/10 Good

N/a
Ashanti, 1-night trip

10/10 Exceptional

Very convenient and a fun hotel
Nancy, 3-night trip

10/10 Exceptional

Great place to stay! I will definitely be booking again
Shannon, 6-night trip

10/10 Exceptional

Loved our date night getaway here, it was in walking distance to several places and the hotel staff was very friendly
Rosa, 1-night trip

4/10 Fair

Never will I ever again

We booked 2 rooms through this site and when we arrived only 1 room (a handicap room ) was available. Once in the room, the phone was broken as well as the air conditioning! There was no one on site to help, therefore we were left with a broken fan (which we had to ask for).
Beth, 1-night trip

10/10 Exceptional

I Love Aloft

We have used Aloft on every road trip and vacation, we have a perfect stress free stay every time. And the 12 pm check out is a nice perk!
Kouri, 1-night trip

10/10 Exceptional

Location location location

Great location with tons of walkable dinning and entertainment options.
Dan, 1-night trip

10/10 Exceptional

Good
Zain, 1-night trip

10/10 Exceptional

Excellent! Clean room & friendly staff!
Sebran P, 1-night trip