I liked the convenience of the location it was central to dining, entertainment, shopping and the beach. The front desk staff were very pleasant and also very helpful. And the Servers in the dining room, And the little housekeeping guy was always helpful when we need something.
What I did not like was, the room furniture needs to be updated and better maintained. We also had to go up several flights of stairs with our luggages, because there was no bellman to help, however we happened to catch the security guards who were very helpful. The neighbours and animals around the hotel made it very difficult to sleep sometimes because the roosters crow night and day and the dogs bark constantly thought the night and early mornings. Unfortunately I only went into the water once because no one told us to be carefully of jellyfish in the water and I got sting twice on both hands. Overall we tried to make the best of our one week vacation stay. (And when you need a taxi in Negril ask front desk to call Donald Blake he is the best in the area)