Sago Palm Hotel

Property class: 4.5
Luxury hotel with 2 bars/lounges, near Turtle Beach

Choose dates to view prices

Sago Palm Hotel puts you within a 10-minute drive of Dunn's River Falls and Turtle Beach. You can indulge in body wraps or manicures and pedicures, and York Tavern serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers love the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free parking
  • Free Wi-Fi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Pool bar
  • Room service
  • Spa services
  • Conference centre
  • Business centre
  • 2 meeting rooms

Feel at home (6)

  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Blackout curtains
  • Bath or shower
  • Premium bedding
The current price is AU$352
includes taxes & fees
15 Oct - 16 Oct

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Signature Suite

A hotel room with a large bed, two bedside lamps, a wooden headboard, a red chair, and a desk with a lamp.

Signature Suite

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Main Queen

A hotel room with a large bed, a bedside table with a phone, a nightstand, and a mirror. There is a door leading to a bathroom.

Main Queen

9.4 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Twin Twin

A hotel room with two beds, a wooden headboard, a mirror, and a red chair.

Main Twin Twin

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Main Deluxe King

A hotel room with a large bed, two bedside tables with lamps, and a wooden headboard with a decorative panel.

Main Deluxe King

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Main Deluxe Queen Junior Suite

A modern kitchen with white cabinets, a stainless steel refrigerator, a microwave, and two white bar stools.

Main Deluxe Queen Junior Suite

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Main King

A hotel room with a large bed, a bedside table with a phone, a nightstand, and a mirror. There is a door leading to a bathroom.

Main King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Town King

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Town King

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Town Queen

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Town Queen

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Westmoreland Cabana King

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Cabana King

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland King Large

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland King Large

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Westmoreland Cabana Queen

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Cabana Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
54 Main St, Ocho Rios

What's nearby

  • Ocho Rios Craft Market - 3 min walk - 0.3 km
  • Ocho Rios Clock Tower - 4 min walk - 0.4 km
  • Turtle Beach - 7 min walk - 0.7 km
  • Turtle River Park - 8 min walk - 0.7 km
  • Island Village - 15 min walk - 1.3 km

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 22 min drive
  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 101 min drive

Restaurants

  • ‪Boulangerie - ‬5 min walk
  • ‪MOMO @ Moon Palace Jamaica Grande - ‬2 min walk
  • ‪Ocho Rios Jerk Center - ‬8 min walk
  • ‪KFC - ‬4 min walk
  • ‪Miss T's Kitchen - ‬4 min walk

About this property

Sago Palm Hotel

  • Sago Palm Hotel puts you within a 10-minute drive of Dunn's River Falls and Turtle Beach. You can indulge in body wraps or manicures and pedicures, and York Tavern serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers love the helpful staff.

At a glance

Hotel size

    • 37 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 AM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured on-site self-parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Private dining
  • Room service (limited hours)

What to do

  • Beach nearby
  • Rafting nearby
  • Zip-lining nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Co-working spaces
  • Conference centre (2000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An outdoor pool
  • Spa services
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 12 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 89
  • Closed-captioned TV
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 50-inch LED TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Bath or shower
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Chef
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs and body treatments.

Dining

York Tavern – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 200.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 34 for adults and USD 17 for children

Renovations and closures

The following facilities or services will be unavailable from September 30 2026 to October 11 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from 29 August 2026 to 19 September 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover

Frequently asked questions

Does Sago Palm Hotel offer free cancellation for a full refund?

Yes, Sago Palm Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sago Palm Hotel?

Yes, there's an outdoor pool. The swimming pool will be unavailable from September 30 2026 to October 11 2026 (dates subject to change).

Are pets allowed at Sago Palm Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Sago Palm Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Sago Palm Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Check-out time is 11:00 AM.

What is there to do at Sago Palm Hotel and nearby?

Have fun with nearby activities such as boat tours, rafting and zip-lining. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness centre. Sago Palm Hotel also has spa services.

Are there restaurants at or near Sago Palm Hotel?

Yes, there's an on-site restaurant, York Tavern.

What's the area around Sago Palm Hotel like?

Sago Palm Hotel is in the heart of Ocho Rios, a short 5-minute walk from Turtle Beach and 2 minutes' walk from Ocho Rios Clock Tower.

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Reviews

Sago Palm Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, tasty, and authentic with a variety of options. (52 reviews)
  • The restaurant served delicious and authentic Jamaican food, with a variety of options including local and American-style breakfast. (32 reviews)
  • The hotel is within walking distance to the beach with free access and offers a convenient beach pass for guests. (8 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Breakfast
Food
Room
Restaurant
Location
Store
Bar
Family friendly
Kitchen

Reviews

Verified review

10/10 Exceptional

Excellent stay and the staff was awesome!
Verified review

10/10 Exceptional

Modern and clean rooms with very helpful staff. Only spent a night so didn't get to see the pool but breakfast in the morning was great.
Verified review

10/10 Exceptional

Breakfast was delicious, friendly staff and clean property, perfect location
Verified review

10/10 Exceptional

I love the boutique feel of this hotel. It is quiet and relaxing, while still keeping you literally in the middle of Ocho Rios.
Verified review

8/10 Very good

Staff was nice and friendly
Verified review

10/10 Exceptional

Great breakfast choices. Excellent staff very helpful and very pleasant
Verified review

10/10 Exceptional

It’s nice quiet hotel, location close to everything.
Verified review

10/10 Exceptional

Staff was very helpful. Could not have asked for better.
Verified review

10/10 Exceptional

This was our first time to stay at Sago Palm, a boutique hotel right in Ocho Rios, within walking distance of the beach, shops, and restaurants. We enjoyed the restaurant at the hotel for breakfast (Jamaican buffet and American menu options). We also walked down the main street to The Almond Tree Restaurant for dinner and were rewarded with a beautiful sunset view overlooking the water.
Verified review

8/10 Very good

The staff was lovely l, the breakfast was great. I had a pleasant experience.
Verified review

10/10 Exceptional

The pool was great! And the kitchen staff was amazing
Verified review

10/10 Exceptional

I had a very pleasant stay at Sago Palm hotel. The staff was friendly and very helpful. The hotel cleanliness exceed expectation. excellent hotel
Verified review

10/10 Exceptional

Hotel was very clean staff was very friendly also met the owner and his daughter they were very nice enjoyed the free breakfast each morning
Verified review

10/10 Exceptional

Staff was great and
Verified review

10/10 Exceptional

The hotel was an authentic Jamaican owned. The staff is amazing catering to our every need. Breakfast was magnificent with both Jamaican traditional dishes and American style cooked to order. Room was cozy and intimate. I highly recommend this hotel.
Verified review

10/10 Exceptional

This hotel conveniently located to all amenities in the heart of Ocho Rios was very nice. The staff were lovely. . Thank you. Comfortable hotel room - immaculate and clean as was the rest of the hotel. The breakfast was awesome with authentic delightful dishes. There is no entertainment however there a decent bar and a very nice outdoor terraced pool. Would definitely recommend and stay again.
Verified review

10/10 Exceptional

A little gem of a hotel. For a more authentic Jamaican stay away from the bland big commercial resorts and hotels. Very friendly staff couldn’t have been more helpful. I will return and recommend highly.
Verified review

10/10 Exceptional

The staff was so warm and welcoming. Very attentive and very helpful to us Americans traveling just to have a good time. The food was great too. I will definitely be back !
Verified review

10/10 Exceptional

I had a surprising and wonderful stay at this hotel; so much so that I have recommended it three times since. The staff is wonderful, the breakfasts are delicious. Alban
Verified review

6/10 Good

They should have an elevator and be more organized but it wasn’t bad. Breakfast was good and its a great location
Verified review

8/10 Very good

This hotel is located in downtown Ocho Rios, what it lacks in location it makes up for in cleanliness , beautiful architecture inside and excellent staff. Everyone tried to make sure we had a good stay. The staff was polite friendly and helpful. Great for the price, will return.
Verified review

10/10 Exceptional

The staff were very nice and helpful. The restaurant food wasn’t the best but the drinks and authentic Jamaican breakfast were great. It was in the heart of the city and close to everything! I would definitely recommend it!
Authentic Jamaican Breakfast
Ox Tails and potatoes
Restaurant Hours
Verified review

8/10 Very good

The room was spotless, very cozy and well thought out. The staff was courteous.
Verified review

10/10 Exceptional

The hotel is very close to the beach , shopping areas, and restaurants. This is one of the reasons I enjoyed staying there.
Verified review

10/10 Exceptional

Staff make you feel welcome