The Zign Hotel

Although the staff were very friendly and apologetic when there were issues, the problems we had were not resolved. For example, our balcony light could not be turned off the first night, even after being told that someone would come to fix it. Nobody ever showed up. The next morning we asked for the balcony to be cleaned as it was very dirty. Someone swept it without much care when it really needed a proper mopping. We stayed in a city view room, and guessing that these rooms need some updating as other parts of the hotel appeared new and modern. For example, the shower head didn’t function properly and everything in our room was rather old and falling apart- including switches that didn’t work. On the other hand, the breakfast was excellent offering a variety of international choices as well delicious local dishes. The buffet dinner was also quite good, albeit pricey. The location proved to be what we wanted. It was within walking distance to the Sanctuary of Truth, which was the main reason we stayed there.

Room has a good view, spacious. However The floor of room was full of dust. Called Housekeeping staff to clean again. Beach was dirty in morning, full of rubbish.

Room was filthy, hair in the bed sheets, fridge filthy, floor and bathroom had mold, hair all over the bathroom, sheets on bed not cleaned, complained to the duty manager on check out and was promised a call back from Manager, however 1 month later am still waiting for a call or e-mail. WARNING - DO NOT STAY HERE - over priced for what you get

Most of guests are Chinese tour group which is very noisy but this cannot be complaint. -Security at parking area is quite loose. -The smell at lobby area was not good because it smell Chinese food all the time day and night. -Refrigerator in my room is not clean. -Hotel has strange system in my room (A8030, when open balcony door the air-con will be off) I am not sure it can save cost (energy) as mentioned because machine could be broken down first. -Hotel staff don't know the area, could not recommend to go any place properly.

Hotel was amazing. Nice view. Would easily go back here in the futurw

Staff at the lobby were very attenttive. We were upgraded to rooms on executive floor which were so spacious. Waitresses in the restaurant for breakfast were nice but there were so many of them during my dining. So they got together in a big group and talked loudly. Not a nice scene though for this hotel.

New hotel which lacks any atmosphere as so large. Inconvenient location. Poor transportation options from hotel. Electricity power cut during stay. Problems with key cards a number of times. Do not disturb panel in room not working. Wifi on and off. Poor quality picture on tv.

The beach is very dirty.Full of garbag. The receptions were working like a robot. What is impressive is the guys at the lift. Helpful and have service mind.

The hotel is good overall. The best is the pools, but the breakfast is overpriced, and the surroundings are not great, and ocean is dirty, beach is very small and dirty too. It’s the condition of Pattaya probably.