4/10 Fair
15 Sept 2019
Terrible
Terribly disappointing hotel. For a 4-star , among the 5 most expensive, the value for money ratio was terrible. In a 2 bedroom suite, the second bed was a fold out, with a ratty mattress. In one-week stay, sheets and towels were changed once, floors cleaned twice. They could not provide me with a water kettle or early coffee (coffee shop opens at nine). Breakfast and lunch buffet were uninspired and certainly not fit for a vegetarian or someone with dietary needs. At “pick” hours, one could stand around and wait for an elevator for 20 minutes. The “convenience” store, outside the building, was open 8 to 13 and 16 to 19 - how convenient!
Never again! I’d highly recommend you stay elsewhere....
Paula
Paula, 7-night family trip
Verified Hotels.com guest review