Iberostar Selection Lagos Algarve

Aiming for top, not quite there yet

New hotel, a little outside main strip of Lagos. Outstanding minimalist build and decore which could be warmed up a little with more color in artworks, etc. Excellent food for both breakfast and dinner, but atmosphere not best, especially at night, because of low guest numbers. Lack of information on both hotel and local area, e.g. no literature in suite about hotel services or local attractions. Some basics missing, e.g. only one glass in suite for two (rectified), no mini bar service, charges for spa. All in all, however, we really enjoyed our stay - great pools, excellent weather and pleasant staff. Will definitely return when next in Lagos.

William, Romance trip, Oct. 5, 2011

Verified Expedia guest review

Perfect for Solo Travelers

The hotel was amazing and my room was beautiful. The breakfast was incredible! The service was unmatched. They were so helpful especially for me as a solo traveler during my first time in Portugal. The evening entertainment was also nice.

Krystle, 3 night trip, Oct. 3, 2021

Verified Hotels.com guest review

5 Star Hotel with very little perks!

The place was beautiful and very clean. The activity people "Rita and her staff were amazing and friendly. The wait staff was also very nice. Some of the higher ups were very unfriendly and it was very evident. I am not sure of the reason. Breakfast was from 8:00 to 10:30 and then 1 to 4 lunch and dinner started at 7:30 and ended at 10pm. In between times there was no where to get food so that was very difficult. A small snack bar would of been a great solution even if we had to pay for it. All inclusive was told to us that everything was included such as the mini bar/ room services. which only had a couple of sodas and beers. When we checked out we got billed for it. My husband and I got 2 twin beds pushed together. They charged us for that too and my kids room we got charged too. We didn't want to complain about it but they knew we asked for a king bed in the one room. If we have known, we were getting charged for something, we would of requested for what we wanted. The bill came and we just paid it and left. My three kids were so happy we were leaving. Didn't expect a 5 star hotel be so unfriendly and have hidden fees that was never stated. Also a pool that was very cold! The food was very fresh and tasty!

shane, 4 night family trip, Aug. 4, 2021

Verified Hotels.com guest review

Good hotel

2 night trip, Jun. 19, 2021

Verified Hotels.com guest review

Nice place

Very comfortable room, spacious, high ceilings, modern, large shower, large bath, comfortable bed, nice balcony with good views, large safe, soundproofed walls. Quiet room overlooking Portimao with garden and sea views. Nice staff, professional, well-trained. Room furniture showed signs of wear and tear, there was some mold on the mastic in shower. Cleanliness of grouting on bathroom floor could also be improved. Mini-fridge did not work. Used glasses and mugs replaced every few days. Quality of food at breakfast could be improved. No freshly squeezed juice provided. Lunch buffet was 25 euros and food looked pretty average. Cushions by pool looked dirty and tired. Shuttle to Lagos marina was convenient, 2 euros each way. Beach is beautiful, large, sandy, clean, clear and shallow, but weather in June was cold, windy, rainy, cloudy and not suitable for swimming. Beach would be perfect on a hot day with warm sea temperature. Liked the sense of space and light at the hotel, even though furniture in room was dark and weather was poor. Except at breakfast it did not seem crowded or busy, enough space for everyone. Did not need to take lifts, they kept internal stairway doors open. Hotel is on hill overlooking sea. Reception is on level 4, main pool on level 2 and there is another pool on ground floor near beach. Most rooms except for those facing entrance and those on ground floor will probably have some level of sea view. There is not much around the hotel, it’s fairly quiet.

2 night trip, Jun. 17, 2021

Verified Hotels.com guest review

We had a great stay at the Iberico. It was gearing up for the summer and not everything was open like the second pool bar and kids club. Some of the service was hit and miss which we out down to limited staffing and one or two grumpy waiters, but overall it was fine. Pool areas was ok, sun beds a little tired and towel system not really working with life guard not being available all day to give and collect towels resulting in the card being kept abs questions the next day on why no card?! They resolved them everyday by letting us use the towels without the cards. Towels all brand new. Drinks and tables needed attention. Food and drinks on the whole good, but maybe a bit too much of the same for more than three days with some good places to eat outside the hotel. All in all a good holiday. Would recommend it, but one stay is enough for us.

Daniel, 7 night family trip, May 27, 2021

Verified Hotels.com guest review

My weekly stay

Overall the hotel is very good. The only thing they don’t have enough staff, so at the reception, bar there were queues all the time. As well around the hotel there were road replacement happening so was very dirty and not too comfortable walking to the beach. But it will be done within one month approximately. As well no kettles in the rooms - you need to ask at the reception. The room cleaning was exceptional.

Julija, 7 night trip, May 27, 2021

Verified Hotels.com guest review

The hotel was absolutely lovely in a good position on a Sandy natural beach BUT the road along the front of the road is just being made, it’s a dirt track with big machines in it. The ambiance of the hotel was REALLY SPOILT by having loud ALL INCLUSIVE tatoo covered young guests!! Terrible rough lot!

Penny, 9 night family trip, May 23, 2021

Verified Hotels.com guest review

Not 5 star. Very average

Areas of the hotel which should look amazing (Room, Lobby, Pool, Restaurant) looks amazing but the rest of the hotel looked so worn and maybe finished to a pool standard (corridors to rooms, doors leading to pool or beach broken, etc). It didn’t have a 5 star feel. The paving around the top pool and bar area was a complete trip hazard. Tiles would move as you walk on them and some just stuck up. Service wasn’t what you’d expect from a 5 star hotel. Maybe 3 star. I completely understand they were under staffed due to covid but being kicked off sunbeds at 6:30pm when people are still sunbathing we’ve never experienced before. In the morning all the used glasses from the night before would still be round the pool, they would be like that until lunch. Sun lounger tables sticky from the night before. The lower pool had a bar which was never open the 11 nights we were there which was so annoying because it was a 5 min walk around the building up the stairs or using a lift. Room cleaning wasn’t the best. They’d leave used mugs or glasses in the room for days. Fitted bed sheets wern’t wide enough so someone always had a side where the sheet was coming up. Room and view was beautiful but shower temperature was sporadic. You wouldn’t touch the controls and it would be scolding one minute then freezing the next. Location was lovely. Easy access to a very quiet beach. Short distance to Lagos. Some staff members were lovely despite them obviously working long shifts.

Jane, 11 night trip, May 22, 2021

Verified Hotels.com guest review

Disappointing

Rather disappointing and I would suggest rather 3.5 star rather the claimed 5 star. Beware of the scalping practices of reception staff who claim your room isn't ready to check in but miraculously can be if you pay an extra fee. Out of principle I waited the 30mins to official 3pm check in. Good breakfast buffet though.

Robert, 1 night business trip, May 21, 2021

Verified Hotels.com guest review