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Best Western Inverness Palace Hotel & Spa

4.0 star property
Riverfront hotel with spa, near Inverness Castle

Photo gallery for Best Western Inverness Palace Hotel & Spa

Indoor pool
Desk, laptop workspace, blackout curtains, iron/ironing board
Family Room, 2 Double Beds, Non Smoking | Exterior
Executive Room, 1 Double Bed, Non Smoking
Front of property
Located in Inverness City Centre, near the historic Inverness Castle, Best Western Inverness Palace Hotel & Spa offers an upscale eco-certified retreat. Indulge in rejuvenating treatments at Sleeping Beauty Spa and enjoy convenient amenities like free self parking and a computer station.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Electric vehicle charging point

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is AU$424
includes taxes & fees
20 Apr - 21 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Day bed
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking, View

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking, View

Highlights

Heating
Connecting rooms available
Flat-screen TV
Day bed
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Day bed
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Day bed
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking, View

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Room, 2 Single Beds, Non Smoking, View

Highlights

Heating
Connecting rooms available
Flat-screen TV
Day bed
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Day bed
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Day bed
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
8 Ness Walk, Inverness, Scotland, IV3 5NG

What's nearby

  • Inverness Cathedral - 3 min walk - 0.3 km
  • Inverness Visit Scotland Information Centre - 4 min walk - 0.4 km
  • Eden Court Theatre - 6 min walk - 0.5 km
  • Victorian Market - 6 min walk - 0.6 km
  • Inverness Castle - 9 min walk - 0.7 km

Getting around

  • Inverness (INV) - 22 min drive
  • Inverness Station - 11 min walk
  • Beauly Station - 16 min drive
  • Conon Bridge Station - 17 min drive

Restaurants

  • ‪The Original Milk Bar - ‬1 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Xoko - ‬4 min walk
  • ‪Johnny Foxes - ‬2 min walk
  • ‪The Castle Tavern - ‬7 min walk

About this property

Best Western Inverness Palace Hotel & Spa

Best Western Inverness Palace Hotel & Spa offers a fantastic location, putting you only steps from Inverness Castle. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, aromatherapy or manicures and pedicures. Other highlights at this eco-friendly hotel include an indoor pool, a bar/lounge and a fitness centre. The helpful staff and location get great marks from fellow travellers.

Languages

English, Polish, Spanish
VISIBILITY

At a glance

Hotel size

    • 110 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cots (infant beds)

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site valet parking (GBP 10 per stay)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's menu
  • Children's games
  • Baby bath

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (323 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Bike storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Victorian architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 89
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 64
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Alarm clock
  • Day bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Meal delivery service

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Local maps
STAR_OUTLINE

Special features

Spa

Sleeping Beauty Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Brasserie – This bar specialises in local cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 14.95 for adults and GBP 14.95 for children

Children & extra beds

  • Rollaway beds are available for GBP 30 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Valet parking costs GBP 10 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness

Frequently asked questions

Is there a pool at Best Western Inverness Palace Hotel & Spa?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Best Western Inverness Palace Hotel & Spa?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Best Western Inverness Palace Hotel & Spa?

Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Best Western Inverness Palace Hotel & Spa?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Best Western Inverness Palace Hotel & Spa and nearby?

Best Western Inverness Palace Hotel & Spa has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near Best Western Inverness Palace Hotel & Spa?

Yes, there's an on-site restaurant that offers local cuisine.

What's the area around Best Western Inverness Palace Hotel & Spa like?

Best Western Inverness Palace Hotel & Spa is located by the river in Inverness City Centre, a short 9-minute walk from Inverness Castle and 3 minutes' walk from Inverness Cathedral. Travellers say that the hotel is in a great location.

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Best Western Inverness Palace Hotel & Spa Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

One night stay on my way to Orkney
DAVID, 1-night trip

10/10 Exceptional

Excellent hotel in the centre of Inverness
Excellent hotel, helpful, friendly staff. We had lunch in the brasserie which was delicious. Highly recommended. The spa was lovely and very clean. We had a cozy double room which was exactly as expected. Right in the heart of Inverness. We will definitely be back again.
Lisa, 1-night trip

10/10 Exceptional

Great stay
Kevin, 1-night trip

10/10 Exceptional

Loved the stay
Brian, 1-night trip

10/10 Exceptional

Hotel is in an excellent location. The room we had was overlooking the river and castle so we were very lucky. We were going to a show at the Eden Court theatre which was only a short walk away. My only criticism is the lack of parking for guests staying at the hotel.
Mary, 1-night trip

10/10 Exceptional

Lovely hotel opposite the Ness and Castle
Really love check in lady, Ale, plus I loved the steam room / sauna. All you need on a cold day in Scotland! Clean rooms, everything you need.
Amy, 1-night trip

8/10 Very good

Had a lovely room albeit with scaffolding outside our window Leisure facilities were very nice and helpful staff
3-night trip

10/10 Exceptional

nice hotel and spa/pool
Martin, 2-night trip

10/10 Exceptional

Great staff, excellent quality facilities. Fantastic food
Olubunmi, 2-night trip

8/10 Very good

Room is alright for the price
The room was adequate, the bathroom wasn’t the cleanest, the hooks to keep the shower curtain up were mouldy. There were marks all down the walls that looked like water running down them.
Claire, 3-night trip

10/10 Exceptional

My weekend away.
Great location. Hotel is beautifully clean and cosy. Only issue maybe was the parking situation. Only a few spaces available that we never managed to park in. There were a few parking spaces a few minutes walk away that had been allocated for the hotel but not ideal if you’re elderly or disabled. Overall a very happy customer who had a relaxing stress free stay.
miss l, 3-night trip

10/10 Exceptional

Great Hotel
Nice spacious clean rooms and staff were lovely. Spa and pool were excellant. We stay here everytime we go to Inverness and never disappointed.
Craig, 1-night trip

10/10 Exceptional

Loved it, amazing location!
Fernanda, 1-night trip

10/10 Exceptional

Great location, great hotel
We stayed for one night and the hotel was in a perfect spot to everything. Shops, dining & pubs were all within a 5 minute walk from the hotel and the scenery from the front door was amazing! The hotel has a great restaurant and the breakfast buffet was fantastic!
Leonard, 1-night trip

8/10 Very good

Palace
Loovely hotel i am just fussy thing bathroom should have hand rail in shower as i am very unstead on feet but not safe for older people even although they gave me a shower mat but not very long as walk in shower was long . The bathroom could do with hooks for hanging wet towels as no where to put all the towels just one towel rail but hotel seems nice i am just fussy
Fiona, 2-night trip

10/10 Exceptional

Only stayed two nights and it should have been way more! They got me in for a massage and it was fabulous. Pool and facilities are to die for! Hot tub could be hotter. Our room was INCREDIBLE and had a beautiful view of the river!! Absolutely will be booking more BW hotels because we had such a grand time here.
Kristan, 2-night trip

8/10 Very good

Nice but Loud, staff don't say hello!
The noise from the gym & pool downstairs was loud, if a light sleeper this is not the place for you if you get a room near pool.
Stephen, 1-night trip

10/10 Exceptional

Located right along the River Ness, this is a beautiful hotel. Easy access to dining and shopping and tours of the city, Loch Ness, and Isle of Skye. A lovely place!
Holly, 2-night trip

10/10 Exceptional

Myself and my husband had a lovely 2 nights here. Breakfast, lunch and dinner were all excellent, staff extremely friendly, professional and helpful. The pool, sauna and steam room were all extremely clean as was the rest of the hotel. Looking forward to booking our next visit!
Fiona, 2-night trip

8/10 Very good

Great pool, lovely staff, terrible breakfast.
Johanna, 2-night trip

10/10 Exceptional

Excellent staff and facilities just a few minor flaws in the finishing touches of the room such as holes in the walls, scuffs and displaced lino flooring. Overall an excellent trip, good food, great cocktails and access to the spa facilities made the trip special. Would recommend ❤️
Morgan, 2-night trip

8/10 Very good

Everything here was terrific, even the parking situation worked out fine in spite of the limited off-street spaces available (we parked within a block on-street both nights with no issues). Best gym facility of the seven 4star properties we stayed in during our time in Scotland. Very helpful, pleasant staff, comfortable room, lovely location.
Robin, 2-night trip

10/10 Exceptional

Great location from main highway, quiet, walk to restaurants/pub. Nice buffet breakfast and hotel bar.
Donald, 1-night trip

10/10 Exceptional

Every thing great only thing need more parking space
Scott, 2-night trip

10/10 Exceptional

Great location. Very nice room.
Jim, 2-night trip