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Best Western Inverness Palace Hotel & Spa

4.0 star property
Victorian hotel with spa, near Inverness Castle
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Inverness Palace Hotel & Spa

Indoor pool
Family Room, 2 Double Beds, Non Smoking
Reception
Indoor pool
View from property

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available
  • Bar
  • Gym
  • Spa
  • Pool
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is AU$168
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Day bed
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking, View

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking, View

Highlights

Heating
Connecting rooms available
Flat-screen TV
Day bed
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Day bed
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Day bed
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking, View

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Room, 2 Single Beds, Non Smoking, View

Highlights

Heating
Connecting rooms available
Flat-screen TV
Day bed
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Day bed
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Day bed
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is AU$123
includes taxes & fees
18 Dec - 19 Dec
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About the area

Map
8 Ness Walk, Inverness, Scotland, IV3 5NG

What's nearby

  • Inverness Cathedral - 3 min walk - 0.3 km
  • Eden Court Theatre - 6 min walk - 0.5 km
  • Victorian Market - 6 min walk - 0.6 km
  • Eastgate Shopping Centre - 6 min walk - 0.6 km
  • Inverness Castle - 9 min walk - 0.7 km

Getting around

  • Inverness (INV) - 22 min drive
  • Inverness Station - 11 min walk
  • Beauly Station - 16 min drive
  • Conon Bridge Station - 17 min drive

Restaurants

  • ‪The Original Milk Bar - ‬1 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Xoko - ‬4 min walk
  • ‪Johnny Foxes - ‬2 min walk
  • ‪The Castle Tavern - ‬7 min walk

About this property

Best Western Inverness Palace Hotel & Spa

Best Western Inverness Palace Hotel & Spa offers a fantastic location, putting you only steps from Inverness Castle. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, aromatherapy or manicures and pedicures. Other highlights at this eco-friendly hotel include an indoor pool, a bar/lounge and a fitness centre. The helpful staff and location get great marks from fellow travellers.

Languages

English, Polish, Spanish

At a glance

Hotel size

  • 110 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 2 total)*
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (GBP 10 per stay)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's menu
  • Children's games
  • Baby bath

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (323 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Bike storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Victorian architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 89
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 64
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Alarm clock
  • Day bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Meal delivery service

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Local maps

Special features

Spa

Sleeping Beauty Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Brasserie – This bar specialises in local cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 for adults and GBP 17.95 for children

Children & extra beds

  • Rollaway beds are available for GBP 30 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Valet parking costs GBP 10 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness

Frequently asked questions

Is there a pool at Best Western Inverness Palace Hotel & Spa?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Best Western Inverness Palace Hotel & Spa?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Best Western Inverness Palace Hotel & Spa?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Best Western Inverness Palace Hotel & Spa?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Best Western Inverness Palace Hotel & Spa and nearby?
Best Western Inverness Palace Hotel & Spa has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Best Western Inverness Palace Hotel & Spa?
Yes, there's an on-site restaurant that offers local cuisine.
What's the area around Best Western Inverness Palace Hotel & Spa like?
Best Western Inverness Palace Hotel & Spa is located by the river in Inverness City Centre, a short 9-minute walk from Inverness Castle and 3 minutes' walk from Inverness Cathedral. Travellers say that the hotel is in a great location.

Best Western Inverness Palace Hotel & Spa Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

The room we had 308 was extremely hot and noisy from kitchen extraction fans.
morris, 2-night trip
Verified Hotels.com guest review

6/10 Good

Lovely hotel with great pool and spa area. Unfortunately, we did not sleep due to the noise from the floorboards from the room above us. It was very loud and could hear every step they were taking. The noise was the same in the hallway. There is very limited parking for the size of the hotel, they can give you a permit for a car park that is a further walk away. Overall a nice looking hotel but due to the lack of sleep I would not return.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roseann, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Room was tiny & no view. Felt like we were i a cupboard
Tracy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
Nice spacious clean rooms and staff were lovely. Spa and pool were excellant. We stay here everytime we go to Inverness and never disappointed.
Craig, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, great hotel
We stayed for one night and the hotel was in a perfect spot to everything. Shops, dining & pubs were all within a 5 minute walk from the hotel and the scenery from the front door was amazing! The hotel has a great restaurant and the breakfast buffet was fantastic!
Leonard, 1-night trip
Verified Hotels.com guest review

6/10 Good

Victoria, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Please refurbish me!
The hotel charges a lot of money and needs urgent refurbishment. My mattress was so worn out I sunk into the mattress. The showers are old and the pressure of water is minimal. The only thing going for the hotel is the staff who are really nice and attentive. Otherwise it needs an urgent modernization!
Victoria, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hugh, 1-night trip
Verified Hotels.com guest review

2/10 Poor

James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had an amazing time in Inverness, thanks to the lovely team at Best Western. Ale at the front desk was so friendly and kind. She was able to book us into a last-minute room after our first accommodations at a different hotel fell through. The rooms were lovely, and provided great views of the river. The daily breakfast was a great add-on and had a beautiful view from the restaurant. We will gladly be back again!
3-night trip
Verified Hotels.com guest review

8/10 Very good

Elina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location from main highway, quiet, walk to restaurants/pub. Nice buffet breakfast and hotel bar.
Donald, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Patrick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff is very helpful
Honorato, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Robert, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Patrick, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Ingo, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel although be careful what type of room you book. It seems the standard rooms are in a b&b type property next door without the same amenities and quality of the main hotel. The hotel itself is lovely, great pool gym and spa, lovely bar and restaurant. Some of the staff are a little gruff on first impression but very friendly and professional.
Annahid, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent - Room had a beautiful view of the river. Hope to be back again.
George, 1-night family trip
Verified Expedia guest review

8/10 Very good

Nice location but "new" part of hotel isn't great
The hotel had great facilities and is a regular choice for us due to location, parking and the facilities. This time our room was behind the spa area. Noisy and not very good.
Neil, 2-night trip
Verified Hotels.com guest review

4/10 Fair

I’ve never actually written a bad review for a hotel but this one is bad. Avoid if possible. When we arrived the toilet was clogged with bits of *matter* still in it as well as the sink left with hair and dirt in it. When I went to complain they said they’d take care of it and would leave a bottle of wine as an apology. When we came up 2 hours later-the toilet was fixed but the sink still wasn’t clean. To add insult to injury they left a 3£ bottle of 175 ml wine as the apology. The next morning the breakfast service was also poor as the waitress aggressively placed items on the table with the food being very mediocre. For 400 pounds a night it was a terrible experience. The place is poorly run. Avoid if possible
Trent, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely friendly staff, the soup for dinner was perfect for cold weather. All hotels pay attention, those little sauce, mayo jars? Cute but annoying if travelling. Swap them out like BW did for the sachets - perfect for those on the go!
Gia, 1-night trip
Verified Wotif guest review