We first walked in to check in and the desk associate was on her phone and had to wheel her chair over to the front desk to help us. The hotel was dingy, elevator had some trash in it, the door to our room stuck so had to push extremely hard to open and close. The kitchen had food left in it, there was no toilet paper, water on the bathroom floor, smelled like pot, shower head sprayed water from pipe right into the ceiling.
And to top it off, I booked and paid through Hotels.com, but the hotel itself then charged me when we stayed as well. I called to inquire about the charge and all they said was, "you'll have to call back." I called back and they said they don't get payments from 3rd parties so they have to charge. I'm still waiting on the GM to call me back. Do NOT stay here and pay double for a terrible room.