Radisson Hotel, Astana

5.0 star property
Luxury hotel in Saryarka District with spa and indoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Radisson Hotel, Astana

Exterior
Indoor pool
Indoor pool
Exterior
Exterior
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Gym
  • Air conditioning
  • Spa
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Fridge
  • Daily housekeeping

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About the area

Map
Sary Arka 4, Astana, 010000

What's nearby

  • Khan Shatyr - 4 min drive - 3.6 km
  • Bayterek Tower - 6 min drive - 5.1 km
  • Astana Arena - 7 min drive - 6.6 km
  • The US Embassy and the Consulate in Kazakhstan - 8 min drive - 7.7 km
  • EXPO 2017 - 11 min drive - 9.9 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 29 min drive
  • Astana Railway Station - 14 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Fuller’s - ‬12 min walk
  • ‪Segafredo Zanetti Espresso - ‬3 min walk
  • ‪Uno - ‬5 min walk
  • ‪RBG Restaurant at Park Inn by Radisson Astana - ‬3 min walk
  • ‪Zebra Coffee - ‬10 min walk

About this property

Radisson Hotel, Astana

Radisson Hotel, Astana is a great choice for a stay in Astana. Guests can visit the spa to indulge in massages, facials or body treatments, and international cuisine is served at Capri, which is open for breakfast, lunch and dinner. An indoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel.

Languages

English, Russian

At a glance

DONE

Hotel size

    • 181 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • No on-site parking
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair-width doorways

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Four Suns has 1 treatment room. Services include facials, body treatments and manicures and pedicures. The spa is open daily.

Dining

Capri – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Cigar Bar – On-site bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 7920 to 7920 for adults and KZT 0 to 7920 for children
  • Airport shuttle service is offered for an extra charge of KZT 8000 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for KZT 11200.0 per stay

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Also known as

Astana Radisson Hotel
Radisson Astana
Radisson Hotel Astana
Astana Radisson
Radisson Astana Nur-Sultan
Radisson Hotel, Astana Nur-Sultan
Radisson Hotel Astana Nur-Sultan
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Hotel Radisson Hotel, Astana
Radisson Hotel Astana
Radisson Astana
Radisson Hotel Astana Nur-Sultan
Radisson Astana Nur-Sultan
Radisson Hotel, Astana Nur-Sultan
Hotel Radisson Hotel, Astana Nur-Sultan
Nur-Sultan Radisson Hotel, Astana Hotel
Hotel Radisson Hotel, Astana
Radisson Hotel Astana
Radisson Astana
Radisson Astana Nur Sultan
Radisson Hotel Astana
Radisson Hotel, Astana Hotel
Radisson Hotel, Astana Astana
Radisson Hotel, Astana Hotel Astana

Frequently asked questions

Does Radisson Hotel, Astana offer free cancellation for a full refund?
Yes, Radisson Hotel, Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Radisson Hotel, Astana?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Radisson Hotel, Astana?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Radisson Hotel, Astana?
No, unfortunately. However, there's street parking available.
Is an airport shuttle service offered by Radisson Hotel, Astana?
Yes, an airport shuttle is available. The charge is KZT 8000 per vehicle one-way.
What are the check-in and check-out times at Radisson Hotel, Astana?
You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Radisson Hotel, Astana and nearby?
Radisson Hotel, Astana has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Radisson Hotel, Astana?
Yes, Capri offers international cuisine.
What's the area around Radisson Hotel, Astana like?
Radisson Hotel, Astana is in Saryarka District, a short 7-minute walk from Kazhimukan Munaitpasov Stadium and 12 minutes' walk from Gorky Russian Drama Theatre.

Radisson Hotel, Astana Reviews

Reviews

8.4

Very good

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful helpful stuff! Thank you guys so very much!
Yuriy, 2-night trip
Verified Hotels.com guest review

2/10 Poor

3 adult men were suggested to sleep in one King bed!!! Wow! We were really shocked how unfriendly the check in progress can be!!! The manager at the reception told us that they are lack of twin rooms. We were suggested to use one King bed for three of us!!!!)) Can you really imagine this?!))) By the way, we are are 3 adult men, we are very friendly but we're not eager to sleep all together. I'd like to remind that we payed the room for 3 adults and requested a twin bed and an extra bed.
Evgeny, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Quite nice place to stay
??????, 3-night business trip
Verified Expedia guest review

8/10 Very good

Good hotel many unexcuseable fails
It is increadeable a 5star hotel and you have to carry your luggage in front of guys that looks should doing this. Also the full paid stay wasn't at system... sad by using Hotels.com
Reginaldo, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Andrew, 1-night trip
Verified Hotels.com guest review

6/10 Good

So-so
Rather disappointing overall, very hot in the room, even with the window open, key card kept not working so I had to go up and down to reception several times.
1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

A/c doesn't work but great room service
Went for the advertised staycation. The room service (food) is solid and prompt (<30 minutes). The rooms are as beautiful as they look in the photos and the clerk's speak decent English. My only complaints relate to the water and A/C. When I arrived, the water quit after washing my hands. A technician came to fix it, but it took 30 minutes for the rust to finish running out of the pipes in the bath tub. Even with the A/C on its lowest setting (12 celsius) it never really cooled down the room. This was a major drag and really marred what was otherwise a nice stay in an interesting, convenient location.
Thomas, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alena, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

12-night trip
Verified Expedia guest review

8/10 Very good

Pleasant Stay at Radisson Astana
Hotel is located beside the bank and near to Astana Park. Breakfast has good selection but would be nice if there can be some variation of the hot food. Room is big and ample space to move around and for those with big luggage. Toilet is big too. Good if there is charging plug beside the bed. Staff were attentive though not all are proficient in English. Nice gesture to accommodate our request for late check as we were on 6pm flight. Guests are able to access World Class fitness centre, a mega fitness centre with classes, gym floor and indoor pool. Will stay at the property again for my next visit.
Kelvin, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

it was great but do not tell me what to write when i am doing a voluntary survey
1-night trip
Verified Expedia guest review

10/10 Exceptional

Good hotel
The hotel is good. I didn’t like that they don’t have their own gym and they use WorldClass club’s facilities which are great but you get a coupon for one time visit per day
Alena, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Business travel in Astana
The temperature in my room was very hot even without the heat turned on, but everything else about my stay was lovely. The Radisson is in a good location by the river. The staff were all very friendly and accommodating.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Decent hotel experience
Overall decent hotel experience. Good food (though a bit overpriced), nice gym affiliation. Rooms and hotel in general a bit outdated. Good service overall though.
Christopher, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

good
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good hotel
Clean room, good breakfast, excellent fitness center
4-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Very comfortable stay with pleasant and efficient staff. Shirt business trip, therefore not very much to say
Angela, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Great view and excellent breakfast.
Great view of the river and/or the city. Excellent breakfast and very friendly staff.
Verified Expedia guest review

8/10 Very good

Good snowy business hotel
The lay-out is a bit dated--lots of marble and columns, which wasn't a great first impression. However the room and furinishing were all first class. The service staff were wonderful and very responsive.
Verified Hotels.com guest review