JW Marriott Hotel Grand Rapids

4.0 star property
Central hotel with full-service spa, connected to the convention centre, near Van Andel Arena
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Hotel Grand Rapids

Exterior
Exterior
Exterior
Lobby lounge
Couples treatment room(s), body treatments, aromatherapy

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Spa
  • Electric vehicle charging point
  • Bar
  • Air conditioning
  • Connecting rooms available
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Steam room
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Meeting rooms
Feel at home
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Garden
The price is AU$488
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Deep-soaking bath
  • City view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Deep-soaking bath
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Deep-soaking bath
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Deep-soaking bath
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Deep-soaking bath
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 84 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Deep-soaking bath
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Deep-soaking bath
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Deep-soaking bath
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Deep-soaking bath
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Deep-soaking bath
  • City view
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 Double Bed

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About the area

Map
235 Louis Campau Promenade Nw, Grand Rapids, MI, 49503

What's nearby

  • DeVos Performance Hall - 4 min walk
  • DeVos Place Convention Center - 5 min walk
  • Van Andel Arena - 6 min walk
  • Gerald R. Ford Museum - 8 min walk
  • Downtown Market - 17 min walk

Getting around

  • Gerald R. Ford International Airport (GRR) - 20 min drive
  • Grand Rapids Station - 16 min walk

Restaurants

  • ‪Z's Bar & Restaurant - ‬1 min walk
  • ‪The B.O.B. - ‬4 min walk
  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬3 min walk
  • ‪Pind Indian Cusine - ‬5 min walk
  • ‪Barrio - ‬3 min walk

About this property

JW Marriott Hotel Grand Rapids

When you stay at JW Marriott Hotel Grand Rapids, you'll be within a 10-minute drive of Van Andel Arena and Frederik Meijer Gardens and Sculpture Park. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or facials. An indoor pool, a bar/lounge and a steam room are other features. The room service and helpful staff get good marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 333 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 2:00 AM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (USD 41.00 per day; includes in/out privileges)
    • Secured covered on-site valet parking (USD 45.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (1389 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Garden
  • Fireplace in reception
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • Smart television
  • Premium cable channels
  • Netflix
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 29 per person

Renovations and closures

The property will be renovating from 10 July 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Parking

  • Covered self-parking costs USD 41.00 per day with in/out privileges
  • Covered valet parking costs USD 45.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Grand Rapids Marriott Hotel
JW Grand Rapids
JW Marriott Grand Rapids
JW Marriott Hotel Grand Rapids
Marriott Hotel Grand Rapids
Grand Rapids Marriott
Marriott Grand Rapids
Jw Marriott Rapids Rapids
JW Marriott Hotel Grand Rapids Hotel
JW Marriott Hotel Grand Rapids Grand Rapids
JW Marriott Hotel Grand Rapids Hotel Grand Rapids

Frequently asked questions

Does JW Marriott Hotel Grand Rapids offer free cancellation for a full refund?
Yes, JW Marriott Hotel Grand Rapids does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Hotel Grand Rapids?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at JW Marriott Hotel Grand Rapids?
Sorry, pets aren't allowed.
Is parking offered on site at JW Marriott Hotel Grand Rapids?
Yes. Self-parking costs USD 41.00 per day. Valet parking costs USD 45.00 per day. Electric car charging is available.
What are the check-in and check-out times at JW Marriott Hotel Grand Rapids?
Check-in start time: 4 PM; check-in end time: 2:00 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at JW Marriott Hotel Grand Rapids and nearby?
Have fun with nearby activities such as hiking and kayaking, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. JW Marriott Hotel Grand Rapids also has a steam room and a garden.
Are there restaurants at or near JW Marriott Hotel Grand Rapids?
Yes, there's an on-site restaurant.
Does JW Marriott Hotel Grand Rapids have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around JW Marriott Hotel Grand Rapids like?
JW Marriott Hotel Grand Rapids is in Downtown Grand Rapids, a short 6-minute walk from Van Andel Arena and 4 minutes' walk from DeVos Performance Hall.

JW Marriott Hotel Grand Rapids Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Samuel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mike, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Meh
I stay in Marriott hotels ALL the time. I think for the price this one was a bit underwhelming. Except for the delicious omelet the breakfast buffet was just mediocre. Most food was barely warm and bacon very under cooked for our taste.
Denise, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing views
Charles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

There is a great view from the upper floors and it’s walkable to everything downtown. It could have been cleaner and could use some updates. Beds were comfortable and sheets were soft. The staff was “mailing it in” just doing the bare minimum and considering it was one of the most expensive hotels in the area, I guess I expected more effort.
michelle, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing, what a great property and wonderful place to share an anniversary with a loved one.
Brandon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

beautiful room
check in was 4:00. our room was not ready until 4:20, which made us late for getting dinner and to a concert on time. otherwise our stay was very nice
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely loved the amazing staff!! The room was beautiful...next time we'll stay longer.
Jillian, 1-night trip
Verified Expedia guest review

4/10 Fair

I think it’s crazy that I paid over 300$ for a room and I got single ply toilet paper.
Avalena, 2-night trip
Verified Expedia guest review

8/10 Very good

Caleb, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel is nice beautiful and the rooms are nice. A bit over priced for the size of the rooms and for me the bed was not comfortable as it was to hard.
JOSEPH, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Always a pleasant experience at the JW Marriott in downtown Grand Rapids. Excellent choice.
Anthony, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful rooms
Deborah, 1-night trip
Verified Expedia guest review

6/10 Good

The nightly rate was over $500 per night. To stay in downtown grand rapids??? I had no other great choices, but it was certainly not worth the rate!
jenifer, 2-night family trip
Verified Expedia guest review

8/10 Very good

Great location - a bit overpriced for what it is.
This was out first stay at the JW and it was good overall. The location is fantastic and the shower in the bathroom was great. I've stayed at many similarly priced hotels before and this one was just middle of road based on the price point. The top selling point of this hotel is easily the location.
Joseph, 1-night trip
Verified Hotels.com guest review

2/10 Poor

There was way too many hidden fees that weren't listed online.
Rebecca, 2-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Loved it!!!
Marquarvis, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice place
Sonja, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Janelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was good
Huda, 1-night family trip
Verified Expedia guest review

8/10 Very good

Gerald, 1-night trip
Verified Expedia guest review