4/10 Fair
25 Nov 2024
Beware of the Grifters
We checked in very late and the beds were terrible! My hips hurt from the very shaky mattress that felt more like a box spring. There was a roach that had gotten stuck in the paint as he was walking across the wall, so he was there to let me know they have roaches and the room did not look like the pictures. Everything in the room was dated, including the appliances. They also advertise that they have hairdryers and toiletries but I have seen better in a Holiday Inn Express. They were very kind at the front desk and explained that there are different owners for some of the rooms so she was able to switch us to a room with the same layout and beds that were a little better but she couldn’t switch the room type. The water pressure was terrible. The restaurant was awesome though and reasonably priced. Somehow, my name was shared with someone who called me and invited me to what I thought was a customer appreciation luncheon at the Four Seasons down the road. If this happens to you don’t go! They’re trying to grift you for thousands of dollars! Not for a timeshare, for supposed discounts on stays everywhere! Beware of a call from Shannon, Angie, or Lisa!
Cynthia
Cynthia, 2-night family trip
Verified Hotels.com guest review
