Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 15 min drive
Madrid Asamblea de Madrid-Entrevias Station - 6 min drive
Madrid El Pozo Station - 6 min drive
Madrid Vallecas Station - 7 min drive
Restaurants
VIP Lounge - 8 min drive
Restaurante Narcea II - 7 min walk
Pupuseria Madrid - 8 min drive
Domino's Pizza - 7 min drive
Bar Restaurante Sebas - 6 min drive
About this property
Hotel Mercader
At Hotel Mercader, you'll be within a 15-minute drive of El Retiro Park and Prado Museum. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Royal Palace of Madrid and Plaza Mayor are within a short drive. Fellow travellers say good things about the helpful staff and overall property condition.
Languages
English, French, Spanish
At a glance
Hotel size
124 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in time starts at 3 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Free on-site motorhome/coach/lorry parking
Free off-site parking within 16 ft
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting rooms
Conference centre (775 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Laundry facilities
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2005
Safe-deposit box at front desk
Television in common areas
Banquet hall
Accessibility
Wheelchair-accessible
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Stocked minibar (select free items)
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 8 to 10 for adults and EUR 8 to 10 for children
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
H2 Mercader
H2 Mercader Hotel
H2 Mercader Hotel Madrid
H2 Mercader Madrid
Hotel Mercader Madrid
Hotel Mercader
Mercader Madrid
Hotel Mercader Hotel
Hotel Mercader Madrid
Hotel Mercader Hotel Madrid
Frequently asked questions
Does Hotel Mercader offer free cancellation for a full refund?
Yes, Hotel Mercader does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Mercader?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Mercader?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Hotel Mercader?
You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Hotel Mercader?
No, this hotel doesn't have a casino, but Casino de Madrid (12-min drive) and Casino Gran Via (12-min drive) are both nearby.
What is there to do at Hotel Mercader and nearby?
Recommended spots to visit include The Magic Box (3.5 mi) and Prado Museum (5.4 mi), along with El Retiro Park (5.5 mi) and Almudena Cathedral (6.1 mi).
Are there restaurants at or near Hotel Mercader?
Yes, there's an on-site restaurant.
Does Hotel Mercader have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Hotel Mercader Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
25 Oct 2024
Located in isolated area
The hotel was ok. It was located in an isolated area and you need to take a 15 minute Uber to get to the city center. I would probably have chosen a property that was closer if i had known. Otherwise, the staff was nice.
Zoilo
Zoilo, 3-night trip
Verified Hotels.com guest review
2/10 Poor
6 Oct 2024
Terrible Don’t stay!
No body speaks English at all
To reach hotel you have to pay tool which the hotel never mentioned.
SYED
SYED, 7-night trip
Verified Hotels.com guest review
6/10 Good
29 Sept 2024
Mohommad
Mohommad, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Sept 2024
Pleasant Stay
The hotel was further out from Barcelona than I had realized but overall the stay was pleasant. Staff was very friendly. Breakfast is a must for me and would love more hearty version but endless cappuccinos and croissants were good. Overall not a bad stay, super quiet and got to relax. The only thing I would note for American travelers, it is a small distance from the nearest metro so plan accordingly (Rideshare apps or taxi if you have a lot of luggage). I think European travelers may be used to navigating like normal.
Daniel
Daniel, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Aug 2024
Martin Aske
Martin Aske, 2-night trip
Verified Hotels.com guest review
8/10 Very good
19 July 2024
Good price but didn’t realise it was in the middle of food factories. Had to get taxis everywhere cost over €100.
Tracy
Tracy, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 July 2024
I felt as in my own house
Armando
Armando, 1-night trip
Verified Hotels.com guest review
2/10 Poor
21 June 2024
Malak
Malak, 1-night trip
Verified Orbitz guest review
8/10 Very good
16 June 2024
Its OK- but so far from the city centre
Hotel is in a strange location - nowhere near the city centre, no metro station within walking distance [+5km]. The service in the hotel is OK, the room didnt have 2 towels so went to reception on our way out- they couldnt actually put the towel in the room so we had to collect them when we got back at 0200. Breakfast was OK- although no eggs. Room is good and its usually good value [due to its location] but there is free parking.
paul
paul, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 June 2024
Great stay.
Hotel is in pristine quality. Very clean, very safe and secure. My room was massive and modern. Staff was very friendly and helpful.
However, the hotel is very out-of-the-way from Madrid and unless you have a vehicle, you will be taking long transportation routes to get to Madrid. There also isn’t much around in terms of dining, shopping or cafes.
Having said that, it’s the perfect spot for an overnight because of the quick taxi to and from the airport (less than 20 minutes)
The positives outweigh the location negative. I was satisfied with my stay.
James
James, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 June 2024
Quiet, good location, a good option.
lorena
lorena, 1-night business trip
Verified Expedia guest review
6/10 Good
27 May 2024
The hotel was in an industrial area without anything around. 2 Uber drivers I used could not locate the property.
Dinh
Dinh, 1-night family trip
Verified Expedia guest review
8/10 Very good
20 May 2024
Great for a day stop. The price was pretty good considering I went close to High Season.
I you go without a car or a Taxi, You cannot walk (too far away from closest city corner). 2 Bus lines only (1.5 euros per person per ride and you can pay with coins). I know there is a card, however I was told by Metro staff, that the Metro Card is not good for buses) Bus 30 (runs Sundays also) and 132 (Does not run on Sundays). Bus stop was not clear enough and Hotel was 2 blocks away but signage and location was hidden by other buildings. No signage whatsoever in MercaMadrid (the place is huge and is the Central food Market for wholesale distribution in Madrid). I had to ask a security person who told me how close I was to the Hotel (1 and half block). I did arrive at 730 pm, the place was deserted (I saw only 3 people in the street the security person in a car and 2 workers waiting for a bus and no clue where the Hotel was). I learned 132 line did not run on Saturday, but 30 did run. The hotel was comfy, clean and glad to have a hot shower and good sleep and the detailed info on 30 and 132 buses. Would be great that info to be uploaded in their website, or emailed when giving you directions right after you make the reservation.
mario
mario, 1-night trip
Verified Expedia guest review
6/10 Good
2 May 2024
Was cold and I could not control the temperature.
Hanjoo
Hanjoo, 1-night family trip
Verified Expedia guest review
6/10 Good
23 Apr 2024
Thought the reception could have given clearer instructions on where to get public transport. The hotel is situated off a main highway in an industrial estate with lots of Lorrie’s. We arrived on Sunday and were told that there was no where to get food as everything was closed.
Claire
Claire, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 Apr 2024
Jong Soo
Jong Soo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Mar 2024
Arda
Arda, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 Mar 2024
moussa
moussa, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Mar 2024
Joseph Brian
Joseph Brian, 2-night trip
Verified Expedia guest review
8/10 Very good
27 Jan 2024
Solo Experience
It was amazing because bed was so big, my room was clean and the food was good. The people were nice to however it was so noisy especially in the morning when the staff were cleaning.
Alexia Joyce
Alexia Joyce, 2-night trip
Verified Hotels.com guest review
6/10 Good
12 Dec 2023
Michael
Michael, 2-night trip
Verified Expedia guest review
8/10 Very good
12 Nov 2023
Lin
Lin, 1-night trip
Verified Expedia guest review
8/10 Very good
5 Oct 2023
The property itself is excellent very clean very spacious rooms has a convenient restaurant inside. Excellent service.
The location of the property is below average. It is located inside an industrial area with lots of trucks standing outside on the main street. Public transportation is not nearby. No metro close by, although if you have a car or are using Taxi or Uber then it’s not a problem. Uber costs around €16 to the airport and 20 to the main train station.
Sandeep
Sandeep, 1-night family trip
Verified Expedia guest review
6/10 Good
26 Sept 2023
Not a 4 star for sure.
DALJINDER SINGH
DALJINDER SINGH, 3-night business trip
Verified Expedia guest review
2/10 Poor
20 Sept 2023
This is not a four star hotel by property condition and facilities, or service. Feels like a two star hotel with a four star price tag…No basic amenities like free bottled water, tea pot, or tissue in the room, cleanliness is bad, I got bug bites all over. Property is old and you can hear people’s movements clearly who are next door or right above you. Furnitures not only show wear but also of low quality. Dining option super limited being in the middle of a large industrial warehouse hub. Some of the staff are rude. Definitely going on my block-out list, suggest you stay away too!