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The Chancellor Hotel

3.0 star property
Suburban hotel with outdoor pool, near Emperor Valley Zoo

Photo gallery for The Chancellor Hotel

Exterior
Exterior
Standard Single Room
Front of property
Exterior
Near Queen's Park Savanah, The Chancellor Hotel offers a vibrant retreat with a poolside bar, Caribbean cuisine restaurant, and coffee shop. Lounge by the outdoor pool or enjoy WiFi in your room; dry cleaning services and laundry facilities are also available for convenience.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Laundry facilities
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Room service
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • Terrace
  • Air conditioning
  • Laundry service

Feel at home (6)

  • Children stay free
  • Fridge
  • Living room
  • Television
  • Terrace
  • Daily housekeeping
The current price is AU$266
includes taxes & fees
13 Mar - 14 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Coffee/tea maker
Cable channels
Iron/ironing board
Living room
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Coffee/tea maker
Cable channels
Iron/ironing board
Living room
  • Sleeps 4
  • 3 Double Beds

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Front of property

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  • Air conditioning
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7.4 out of 10, Good, 129 reviews
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About the area

Map
5 St Ann's Avenue, Port of Spain, Trinidad

What's nearby

  • Queen's Park Savanah - 16 min walk - 1.4 km
  • Queen's Park Oval - 4 min drive - 3.5 km
  • Movietowne - 6 min drive - 5.1 km
  • Long Circular Mall - 6 min drive - 5.2 km
  • Hasely Crawford Stadium - 6 min drive - 5.6 km

Getting around

  • Port of Spain (POS-Piarco Intl.) - 34 min drive

Restaurants

  • ‪The Savannah Strip - ‬13 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Herbs & Spices - ‬16 min walk
  • ‪Kava - ‬16 min walk
  • ‪KFC - ‬6 min drive

About this property

The Chancellor Hotel

The Chancellor Hotel is a great choice for a stay in Port of Spain. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cibo Cafe & Poolside Bar, which serves Caribbean cuisine and is open for breakfast and lunch. Other highlights include a poolside bar, a bar/lounge and a terrace.

Languages

English

At a glance

DONE

Hotel size

    • 30 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 10 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open Monday - Sunday (6:00 AM - 9:00 PM)
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 5 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received complete vaccination at least 7 days prior to check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Discount at nearby fitness centre

Working away

  • Conference centre (1200 square feet of space)

Services

  • Dry cleaning/laundry services
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Upper floors accessible by stairs only
  • Tile flooring in room

Room amenities

Be entertained

  • Television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cibo Cafe & Poolside Bar – This poolside restaurant specialises in Caribbean cuisine and serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately USD 15 for adults and USD 10 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 6:00 PM

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

The Chancellor Hotel Trinidad/Port Of Spain
Chancellor Hotel port of spain
Chancellor port of spain

Frequently asked questions

Is there a pool at The Chancellor Hotel?

Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 6:00 PM.

Are pets allowed at The Chancellor Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Chancellor Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Chancellor Hotel?

Check-in start time: 3 PM; check-in end time: 10 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.

What is there to do at The Chancellor Hotel and nearby?

The Chancellor Hotel has an outdoor pool.

Are there restaurants at or near The Chancellor Hotel?

Yes, Cibo Cafe & Poolside Bar offers Caribbean cuisine and poolside dining.

What's the area around The Chancellor Hotel like?

The Chancellor Hotel is a short 16-minute walk from Queen's Park Savanah and 9 minutes' walk from Queen's Hall.

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The Chancellor Hotel Reviews

Reviews

7.0

Good

7.0/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great stay will definitely return
Glendon, 2-night trip

6/10 Good

The staff was very friendly. Service was great. I didn't like that it had no microwave and iron in the room. The continental breakfast menu was very limited. Other than that it was a great stay.
Lilia, 1-night trip

8/10 Very good

Generally good. Disappointed there was no kettle or microwave in the room, although there was a refrigerator.
Devindra, 1-night trip

6/10 Good

Your pool needs refurbishing and cleaning during the day because of the falling leaves and flowers from trees close to it
Ronald, 1-night trip

6/10 Good

The property is in dire need of upgrading to the 21st century, yes it's low budget but little improvement can be made to the rooms pool and bar area. Customer relationship needs attending to also. But if you want a quiet place to be for just a day or two after going to the beach or shopping it's good.
Ronald, 2-night trip

4/10 Fair

The night staf were extremely rude. The door of the room did not lock. The facility was nasty, and needs a lot of repairs. The breakfast area had a lot of bugs. I do not recommend this place at all.
Ricky, 2-night trip

8/10 Very good

Property within walking distance to the Savannah and is situated in the heart of Port of Spain. Most of the ground staff appears to be Venezuelans and can hardly speak english. Every move u make it appears someone is watching you, and where privacy is concerned i didnt like that. Overall the stay was an okay experience.
Ian, 3-night trip

4/10 Fair

My room was not cleaned and the shower was not properly cleaned when I got there. The receptionist is not a friendly person
Lidia, 1-night trip

10/10 Exceptional

Leon, 5-night trip

8/10 Very good

KEVIN, 4-night trip

8/10 Very good

1-night trip

8/10 Very good

Loved the location, close to the zoo and the town of port of spain. Rooms were spacious and homey. Didnt like the house keeping service . Overall i would give it a 8 out of 10 rating. Will definately be going back there on my next trip to Trinidad
Purdy, 5-night trip

6/10 Good

The receptionist was unsure of my payments.The security was asleep and i had to wait a while before entering property.
GJD, 2-night trip

8/10 Very good

The property is excellent location not far from Savannah. Quiet peaceful and excellent security on the property very private. Courtesy staffing .
2-night trip

4/10 Fair

5-night trip

8/10 Very good

Very good hospitality Special care when I said I am a vegetarian. Very good for vacationers at a cheap price and quality. However for business people, more outlets are needed to hook up laptop etc. All the outlets are used for regular room amenities. I will recommend this place for others.
Venkat , 1-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

Has Potential but Lacking
The hotel is in a nice area, has a nice ambiance and pool. However, don't include any meals with your booking or purchase drinks at the hotel bar, the food and service is terrible. The hotel rates should be lower, they are within the range of better hotels but cannot deliver the standard of service. My experience with the service and quality of food provided by the chef and bartender was unacceptable.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Good Hotel and very close to the city ,
The pool was great,The breakfast was excellent. The paintings in the rooms were nice,The staff was very friendly and helpful.They always checked to make sure everything was ok
This review was submitted before 2018 and has not been verified.

6/10 Good

An ok stay
The room was ok but the pool was too close to the dining area whhich made it uncomfortable to take a dip... However the entire stay was ok...
This review was submitted before 2018 and has not been verified.

2/10 Poor

Terrible service, dirty room, refused to make pina colada at bar,
This review was submitted before 2018 and has not been verified.

4/10 Fair

Has potential, but falls short
The staff does not know the area - they couldn't give us directions to restaurants within walking distance. The room may have been nice for the area, but really no better than a motel 6. The bathroom was in desperate need of maintenance. The pool was a nice area to relax by, but devoid of other guests and the bar wasn't staffed. The hotel indicated breakfast was included, but there was none served at all.
This review was submitted before 2018 and has not been verified.

6/10 Good

Expensive considering the spartan rooms
Depending on the time of day the drive from/to the airport can take between 30 and 90 minutes. Hotel is in a semi-residential area with no particular views and the gates are locked / guarded at night by security. The rooms are basic with minimal furniture, no carpets, no tea making, and the wifi only tends to work around the pool (not in room). Large but unappealing bathroom is hard to cool, breakfast is reasonable and front desk try to be helpful & efficient in terms of transport bookings, local info etc. Entrance to Botanical gardens is a minutes walk away and the zoo is on the far side of the gardens. There's a shop a minute's walk in the opposite direction, but it's advisable to only walk during daylight. Seems expensive considering the Spartan rooms, but they do try to make up for it with good customer service.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Convenient. City of Port of Spain in walking dist.
Helpful Staff at Front Desk. Chef was accommodating. Everyone was Friendly and Helpful
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Top quality
We had a very comfortable stay
This review was submitted before 2018 and has not been verified.

8/10 Very good

Great service, poor wifi
The wifi connection was poor and the cell service was poor. But the staff were really nice and helpful. They bent over backwards to try to resolve the problem. Its a great hotel for a vacation but the wifi made working impossible. The management was very nice and when they could not get the wifi provider to fix the service they refunded my money.