Perched by the sea, Quay Hotel and Spa offers a tranquil retreat with a marina, terrace, and ocean views. Indulge in local cuisine at Marina Restaurant or unwind with treatments at the onsite spa. The helpful staff has left a lasting impression on previous guests.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Bar
Gym
24/7 front desk
Main amenities (12)
Daily housekeeping
Marina
Near the beach
Restaurants and bar/lounge
Full-service spa
Indoor pool
Fitness centre
Sauna
Steam room
24-hour room service
Meeting rooms
Terrace
For families (6)
Private bathroom
Television
Garden
Terrace
Daily housekeeping
Coffee/tea maker
The current price is AU$311
AU$311
includes taxes & fees
26 Mar - 27 Mar
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Luxury Double Room (Penthouse)
Luxury Double Room (Penthouse)
Highlights
Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
13 sq m
Sleeps 3
1 King Bed
View all photos for Superior Double Room
Superior Double Room
Highlights
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Sleeps 3
1 Double Bed
View all photos for Executive Room, 1 Double Bed
Executive Room, 1 Double Bed
Highlights
Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
10 sq m
Sleeps 3
1 Double Bed
View all photos for Executive Room, 1 Double Bed
Executive Room, 1 Double Bed
Highlights
Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
10 sq m
River view
Sleeps 3
1 Double Bed
View all photos for Suite, 1 King Bed
Suite, 1 King Bed
Highlights
Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
12 sq m
Sleeps 3
1 King Bed
View all photos for Luxury Twin Room (Suite)
Luxury Twin Room (Suite)
Highlights
Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
12 sq m
Sleeps 3
1 King Bed
View all photos for Luxury Twin Room (Penthouse)
Luxury Twin Room (Penthouse)
Highlights
Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
13 sq m
Sleeps 3
1 King Bed
View all photos for Superior Double Room, Accessible
Quay Hotel and Spa features a marina and puts you a short five-minute drive from Conwy Castle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or hydrotherapy, and local cuisine is served at Marina Restaurant, which is open for breakfast, lunch and dinner. Other highlights at this Art Deco hotel include an indoor pool, a bar/lounge and a fitness centre. The helpful staff and overall property condition get great marks from fellow travellers.
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast on weekday mornings 7 AM–10 AM
Restaurant
Bar/lounge
24-hour room service
Travelling with children
Children's menu
What to do
Beach nearby
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Downhill skiing nearby
Waterskiing nearby
Zip-lining nearby
Snowboarding nearby
Working away
Meeting rooms
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
5 buildings/towers
Built in 2007
Safe-deposit box at front desk
Garden
Terrace
Piano
Fitness centre
An indoor pool
Full-service spa
Marina
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Art Deco architecture
Accessibility
Wheelchair-accessible
Lift
Grab bar near toilet
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Dining
Marina Restaurant – Overlooking the ocean, this restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
The Terrace Bar – Overlooking the ocean, this bar specialises in local cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Fees & policies
Optional extras
Late checkout can be arranged for an extra charge of GBP 20.00
Children & extra beds
Rollaway beds are available for GBP 25.0 per day
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Quay Conwy
Quay Hotel Spa
Quay Hotel Conwy
Quay Hotel and Spa Hotel
Quay Hotel and Spa Conwy
Quay Hotel and Spa Hotel Conwy
Frequently asked questions
Does Quay Hotel and Spa offer free cancellation for a full refund?
Yes, Quay Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quay Hotel and Spa?
Yes, there's an indoor pool.
Are pets allowed at Quay Hotel and Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quay Hotel and Spa?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Quay Hotel and Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 20.00. Contactless social distancing and check-out are available.
What is there to do at Quay Hotel and Spa and nearby?
Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Quay Hotel and Spa also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Quay Hotel and Spa?
Yes, Marina Restaurant offers al fresco dining, local cuisine and ocean views.
What's the area around Quay Hotel and Spa like?
Quay Hotel and Spa is located on the waterfront, a short 7-minute walk from Deganwy Station and 18 minutes' walk from Llandudno West Shore Beach. Travellers love the hotel's prime location.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Quay Hotel and Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
4 Mar 2025
Amazing stay
This hotel spa is absolutely amazing, the views from out room were outstanding. The staff from arrival to departure were all so attentive and friendly. This hotel will always be up there as one of my favourite ❤️
Jennifer
Jennifer, 1-night trip
8/10 Very good
7 Feb 2025
Worth a stay
Stayed at the quays a few times and have always been happy
June
June, 2-night trip
10/10 Exceptional
21 Feb 2025
Fantastic
Great hotel and location - 10/10
Luke
Luke, 2-night trip
10/10 Exceptional
12 Dec 2024
Great hotel and spa
Bharat
Bharat, 1-night trip
10/10 Exceptional
9 Feb 2025
Lovely location overlooking the estuary. Enjoyable stay. Found the beds quite firm. The pool area was very pleasant,but would have liked access a little later on departure date. Overall an excellent stay.
Verified traveller
1-night trip
8/10 Very good
5 Mar 2025
Nice
Verified traveller
1-night trip
10/10 Exceptional
5 Nov 2024
Superb stay, short break, fabulous location.
Anthony
Anthony, 1-night trip
10/10 Exceptional
18 Jan 2025
Fab hotel
Lovely stay great hotel, they had a water shortage but dealt with it brilliantly. Highly recommended
Nicola
Nicola, 1-night trip
8/10 Very good
13 Sept 2024
Very nice stay.
Verified traveller
1-night trip
8/10 Very good
20 Nov 2024
One of Conwys finest.
A comfortable hotel, great location if I was a tourist.
Jan
Jan, 1-night trip
10/10 Exceptional
13 Nov 2024
Great 3 day stay
Had a great 3 night stay in this lovely hotel.
Food was very good, especially the breakfast and staff were very friendly.
Enjoyed a Spa visit every day too.
Stephen
Stephen, 3-night trip
8/10 Very good
27 Oct 2024
Lovely location by the estuary
Stephen
Stephen, 1-night trip
10/10 Exceptional
19 Aug 2024
Would stay again
Lovely comfortable stay with great spa and bar / restaurant with fantastic views
Verified traveller
1-night trip
10/10 Exceptional
14 Oct 2024
Lovely hotel. Thoroughly enjoyed as usual.
Janette
Janette, 1-night trip
10/10 Exceptional
2 Aug 2024
The only place to stay.
Always stay whenever we are in wales.
Anthony
Anthony, 1-night trip
8/10 Very good
28 Nov 2024
Very good -Hotel, Staff, Spa & breakfast
Very poor - Dinner menu and food below average and expensive for what it is, would not have dinner there ever again but would make the effort and go to nearby Conwy
Stan
Stan, 1-night trip
10/10 Exceptional
9 Apr 2024
excellent food, great location, friendly staff
David
David, 2-night trip
10/10 Exceptional
23 Aug 2024
Excellent property - spacious room with very comfortable bed, nice location, great breakfast. One of the best I’ve ever stayed at. Definitely recommend
Margaret
Margaret, 2-night trip
10/10 Exceptional
16 July 2024
staff were amazing and the spa was fabulous
Angela Laura
Angela Laura, 1-night trip
10/10 Exceptional
12 Oct 2024
Lovely staff, gorgeous decor and nice food.
But dissapointed in times that you can use the pool very limited during the day
But overall happy with oyr stay
Shian
Shian, 1-night trip
10/10 Exceptional
17 June 2024
Great stay atThe Quay Hotel and Spa!
Hannah
Hannah, 2-night trip
10/10 Exceptional
11 Apr 2024
Great hotel, would definitely recommend.
Mark
Mark, 3-night trip
10/10 Exceptional
3 Nov 2024
Fabulous customer care from check-in to check- out. Every staff member, in whichever area, were polite, helpful and happy. We really enjoyed our weekend break for my wife’s 65th birthday.
Julie
Julie, 2-night trip
10/10 Exceptional
29 June 2024
Great Hotel!
The hotel was lovely, very clean with great views. The Spa was amazing and the food was lush at the cove bar.
Stephanie
Stephanie, 1-night trip
10/10 Exceptional
3 Nov 2024
Attentive and efficient staff, comfortable, spacious rooms, well equipped with great decor. Food in the Ebb and Flow retaurant for dinner was delicious and there was plenty of choice for breakfast. Spa treatments were excellent and we enjoyed the spa pool and different heat rooms. All in all a fabulous experience for myself and my daughter and a great place to celebrate her birthday.