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Portal House Apartments

3.0 star property
City centre aparthotel, steps from Royal Road

Photo gallery for Portal House Apartments

Garden
Reception
Premium bedding, minibar, in-room safe, desk
Deluxe Apartment | Private kitchen
Senior Apartment
Near the Royal Road, Portal House Apartments offers a serene retreat. Enjoy a sports massage, unwind in the garden or take advantage of laundry facilities and free breakfast buffet. With helpful staff and conference space, this aparthotel is perfect for both relaxation and business.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Spa
  • 24/7 front desk
  • Air conditioning
  • Parking available

Main amenities (12)

  • 20 smoke-free apartments
  • Housekeeping (on request)
  • Spa services
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Conference space
  • Meeting room
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Kitchenette
  • Television
  • Garden
  • Coffee/tea maker
  • Blackout curtains
The current price is AU$321
includes taxes & fees
12 June - 13 June

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free cots/infant beds
  • 80 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
LCD TV
Pillow menu
  • 21 sq m
  • Studio
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Senior Apartment

Senior Apartment | Living area

Senior Apartment

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Large Single Bed

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free cots/infant beds
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Junior Apartment

Premium bedding, minibar, in-room safe, desk

Junior Apartment

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

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About the area

Map
10 Swietego Krzyza, Kraków, Malopolskie, 33-332

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Main Market Square - 3 min walk - 0.3 km
  • St. Mary's Basilica - 3 min walk - 0.3 km
  • Galeria Krakówska - 8 min walk - 0.7 km
  • Wawel Castle - 14 min walk - 1.2 km

Getting around

  • Kraków (KRK-John Paul II - Balice) - 28 min drive
  • Turowicza Station - 8 min drive
  • Kraków Łobzów Station - 13 min drive
  • Kraków Główny Station - 17 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bull Pub - ‬2 min walk
  • ‪House of Beer - ‬1 min walk
  • ‪MoaBurger - ‬1 min walk
  • ‪Milkbar Tomasza - ‬1 min walk
  • ‪METRUM Restobistro - ‬1 min walk

About this property

Portal House Apartments

You'll be in a fantastic location at Portal House Apartments, only a five-minute walk from Royal Road and Main Market Square. Free perks include WiFi and buffet breakfast daily between 7:00 AM and 10:00 AM. Apartments offer nice touches such as premium bedding, rainfall showerheads and pillow menus. Fellow travellers love the helpful staff.

Languages

English, Polish

At a glance

DONE

Property size

    • 20 apartments
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps; 2-device limit)
LOCAL_PARKING

Parking

    • Off-site parking nearby (PLN 100 per day; booking required)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Massages
  • Spa services
  • Hot stone massages
  • Sports massages
  • Deep-tissue massages

Internet

  • Free Wi-Fi, with a speed of 25+ Mbps
  • Free in-room WiFi has a 2-device limit

Parking and transport

  • Off-site parking within 820 ft (PLN 100 per day); booking required
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay for free (see details)
  • High chair
  • Travel cot

Kitchenette

  • Fridge (mini)
  • Microwave
  • Coffee/tea maker
  • Cleaning supplies
  • Electric kettle

Dining

  • Free buffet breakfast available 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Minibar

Bedrooms

  • Premium bedding
  • Pillow menu
  • Bed sheets provided

Bathrooms

  • Shared bathroom
  • Shower
  • Rainfall shower head
  • Hairdryer
  • Soap
  • Toilet paper
  • Shampoo
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite service
  • Pool or billiards table

Outdoor areas

  • Garden
  • Outdoor furniture

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Conference space (377 square feet)

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Housekeeping (on request)
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • In-room massages
  • Free bottled water

Location highlights

  • Near a train station
  • In the city centre
  • In the historical district
  • Near outlet shopping

Things to do

  • Bike rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 rooms
  • Eco-friendly cleaning products provided

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and sports massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of PLN 120 per vehicle (one-way. Maximum occupancy 3)

Parking

  • Parking is available nearby and costs PLN 100 per day (820 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Portal House Apartments Kraków
Portal House Apartments Aparthotel
Portal House Apartments Aparthotel Kraków

Frequently asked questions

Does Portal House Apartments offer free cancellation for a full refund?

Yes, Portal House Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Portal House Apartments?

Sorry, pets aren't allowed.

Is an airport shuttle service offered by Portal House Apartments?

Yes, an airport shuttle is available. The charge is PLN 120 per vehicle one-way.

What are the check-in and check-out times at Portal House Apartments?

You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Portal House Apartments and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities such as spa services and a garden.

Does Portal House Apartments have a kitchen or kitchenette?

Yes, there is a kitchenette, which also includes a microwave and a coffee maker.

What's the area around Portal House Apartments like?

Portal House Apartments is in Kraków Old Town, a short 1-minute walk from Royal Road and 3 minutes' walk from Main Market Square.

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Portal House Apartments Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Breakfast
Location
Room
Bed
Service staff
Walking
Old town
Bathroom
Apartment
Family friendly

What guests liked

  • Breakfast was consistently described as good, lovely, and yummy with a variety of food options. (15 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

It was a very good stay. I can really recomend it.
Morgan, 3-night trip

10/10 Exceptional

Everything it says on the tin and more, attentive staff, great breakfast, fabulous apartments!
Harriet, 2-night trip

10/10 Exceptional

Great

Comfortable stay in a central location.
4-night trip

10/10 Exceptional

Lovely place to stay

Great place to stay - wonderful location just off the Old Town. Apartment was very spacious and very clean. Staff were super friendly and helpful. Would definitely return.
Helen, 1-night trip

10/10 Exceptional

Central location, friendly and helpful staff and the breakfast was really yummy
Colleen, 3-night trip

10/10 Exceptional

Excellent location, nice hotel and staff.
André, 1-night trip

8/10 Very good

I was able to order a taxi at the desk. I could come and go as I pleased and at any time of night because there was a host 24 hrs a day at the front desk to buzz you in . I felt safe and enjoyed the area since it was just a block and half away from the head market square.
Kasia, 1-night trip

10/10 Exceptional

Lovely aparthotel. Very clean, breakfast was nice, we stayed in the deluxe apartment, a family of 4, very modern and spacious. Excellent location, close to all the main sites.
Jacqueline, 3-night trip

10/10 Exceptional

Very convenient and beautiful location, good breakfast, nice room design, friendly and helpful staff
Iwona, 3-night trip

10/10 Exceptional

Brilliant service, location and space
Iris, 2-night trip

10/10 Exceptional

The apartment had been renovated to a very high standard, we were very happy with our stay, and with the kind staff.
Rosie, 3-night trip

10/10 Exceptional

Very good location. Short walk from train and bus station. Very helpful front desk staff.
4-night trip

10/10 Exceptional

Situated in a perfect location for sightseeing. Only a 3/4 minute walk to the main square. Apartments were extremely clean & spacious. Breakfast was lovely too. Would highly recommend staying here
Gemma, 3-night trip

10/10 Exceptional

Great staff, wonderful room and an excellent breakfast.
Connor, 1-night trip

10/10 Exceptional

We enjoyed this property. Easily accessible by foot and public transport. Close to many attractions. Staff were friendly and helpful. Breakfast was good quality. Highly recommend this hotel.
Amy, 3-night trip

10/10 Exceptional

Great hotel

Fantastic hotel near to the Station, main square, jewish quarter etc etc
JACQUELINE, 3-night trip

10/10 Exceptional

This was a great place to stay. Staff were very sweet and attentive to our needs. Great location to be able to walk old town.
Troy, 2-night trip

10/10 Exceptional

We had a wonderful stay at the Portal apartements, much thanks to Rosa and her very good piece of advice on Kraków.
Marit, 4-night trip

10/10 Exceptional

Reception staff were super friendly and helpful Great breakfast. They even made us a packed breakfast when we had an early tour and again when we had an early checkout. So much food Nice comfortable apartment Would stay here again
Tracie, 3-night trip

10/10 Exceptional

One of the better places i stayed at . No complaints whatsoever .
Mariusz, 2-night trip

10/10 Exceptional

Beautiful apartment with all amenities. Great breakfast. Great service from staff. Stayed for 6 nights. Will be back. In misdle old toqn.
Lynda, 5-night trip

8/10 Very good

Great location to area
Robyn, 5-night trip

10/10 Exceptional

Staff very helpful

Apartment was beautiful
Victoria, 4-night trip

10/10 Exceptional

Great place to stay so central and easy to walk everywhere :) very delicious breakfast and lovely people - thank you and till the next time ☺️
Renata, 1-night trip

10/10 Exceptional

Great stay in the heart of Krakow

Everything was great at our stay. Breakfast, room, people, best recommendations!
Gro, 4-night trip