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EA Hotel Crystal Palace

4.0 star property
City centre hotel within easy reach of Old Town Square
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for EA Hotel Crystal Palace

Reception
Exterior
Sauna
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Reviews

7.6 out of 10

Good

Popular amenities

  • Electric vehicle charging point
  • Airport transfer
  • Pet-friendly
  • Parking available
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Sauna
  • Valet parking
  • Self parking
  • Room service
  • Business centre
  • Airport shuttle
  • Train station pick-up service
  • Air conditioning
  • Car hire on-site
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
The price is AU$112
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout curtains

Standard Single Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
In-room safe
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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Exterior

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8.0 out of 10, Very good, (38)
The price is AU$72
includes taxes & fees
7 Jan - 8 Jan 2025
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About the area

Map
Mala Stepanska 17, Prague, 12000

What's nearby

  • Wenceslas Square - 8 min walk
  • Dancing House - 10 min walk
  • Old Town Square - 17 min walk
  • Prague Astronomical Clock - 18 min walk
  • Charles Bridge - 5 min drive

Getting around

  • Vaclav Havel Airport (PRG) - 34 min drive
  • Prague Central Station - 16 min walk
  • Prague (XYG-Prague Central Station) - 16 min walk
  • Prague-Masarykovo Station - 20 min walk
  • Štěpánská Stop - 3 min walk
  • Karlovo Namesti Station - 5 min walk
  • Novoměstská radnice Stop - 5 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪U Pravdů - ‬3 min walk
  • ‪Döner Kebab Can Bey - ‬2 min walk
  • ‪Restaurace U Šumavy - ‬1 min walk
  • ‪Příčný řez - ‬4 min walk
  • ‪The Londoners - ‬3 min walk

About this property

EA Hotel Crystal Palace

EA Hotel Crystal Palace puts you in a great location, within a 15-minute walk of Wenceslas Square and Dancing House. The sauna makes for a relaxing end to the day, and freebies such as WiFi and wired Internet are added perks. Also, Old Town Square and Prague Astronomical Clock are a short five-minute drive away. The property is only a short walk to public transportation: Štěpánská Stop is 3 minutes and Karlovo Namesti Station is 5 minutes.

Languages

Czech, English, German, Russian

At a glance

DONE

Hotel size

    • 65 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 9:00 PM
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 9:00 PM
    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staffed during limited hours
    • If you arrive at the property after hours, you'll need to check in at an alternative location: [Žitná 525/28, 120 00 Praha 2 - Nové Město]
    • Prior to arrival, you must complete online registration via a secure link
    • If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (CZK 600 per day)
    • On-site valet parking (CZK 600.00 per day)
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station pickup*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Sauna
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CZK 135 for adults and CZK 135 for children
  • Airport shuttle service is offered for an extra charge of CZK 825 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of CZK 500 (subject to availability)

Children & extra beds

  • Rollaway beds are available for CZK 750.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CZK 350 per pet, per day

Parking

  • Self-parking costs CZK 600 per day
  • Valet parking costs CZK 600.00 per day

Policies

Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

EA Crystal Palace
EA Crystal Palace Prague
EA Hotel Crystal Palace
EA Hotel Crystal Palace Prague
EA Hotel Crystal Palace Hotel
EA Hotel Crystal Palace Prague
EA Hotel Crystal Palace Hotel Prague

Frequently asked questions

Does EA Hotel Crystal Palace offer free cancellation for a full refund?
Yes, EA Hotel Crystal Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at EA Hotel Crystal Palace?
Yes, pets are welcome. There's a charge of CZK 350 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at EA Hotel Crystal Palace?
Yes. Self-parking costs CZK 600 per day. Valet parking costs CZK 600.00 per day. Electric car charging is available.
Is an airport shuttle service offered by EA Hotel Crystal Palace?
Yes, an airport shuttle is available. The charge is CZK 825 per vehicle one way.
What are the check-in and check-out times at EA Hotel Crystal Palace?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of CZK 500 (subject to availability).
What is there to do at EA Hotel Crystal Palace and nearby?
EA Hotel Crystal Palace has a sauna.
What's the area around EA Hotel Crystal Palace like?
EA Hotel Crystal Palace is in Nove Mesto, a short 3-minute walk from Štěpánská Stop and 17 minutes' walk from Old Town Square.

EA Hotel Crystal Palace Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Almost Perfect Experience
Wish check in was abit simpler, the stay other than that was perfect! Reception was very friendly and helpful, room was amazing, spacious and comfortable and clean. Breakfast was sufficient and delicious as well, thank you for the pleasant stay!
Sean, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Agron, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

For the price the hotel was fine and in a good location
Daniel, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Andrei, 1-night family trip
Verified Hotels.com guest review

6/10 Good

the hotel and stuff were nice but not very helpful. rooms door, light over the sink eere broken.
Farid, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Not worth it.
You pay too much for what you get. Room is small and suffocate feeling. No sunlight or air. The main entrance smells from cigarettes. Some things did not worked in the room. No kettle or coffee machine in the rooms. I suggest to find a better place. Sorry. My experience. One good thing - always hot water in the shower.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very good

Only issue was time to check in to get the key. Also last night the key card failed and we had to call the other hotel for someone to come and reactivate but they were very quick
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice little hotel, very close to everything and walking distance to restaurants. The only thing to add is that the Spa and Sauna wasn’t working during my stay.
Carlos, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rebecca, 3-night trip
Verified Hotels.com guest review

6/10 Good

Room was good, the bed was awfully uncomfortable
Hannah, 2-night trip
Verified Hotels.com guest review

6/10 Good

Milan, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Bathroom was poorly maintained
Thomas, 3-night trip
Verified Expedia guest review

4/10 Fair

This hotel had the smallest room I had ever seen in a hotel. Maintenance was sub-par. I was considering paying for breakfast at the hotel, but overheard some Germans complaining about the poor selection as well as the many flies in the breakfast room. All in all this hotel was very disappointing.
Roger, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Jan, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Great location, nice rooms, however the light in the bathroom didn’t work I reported and it took them 36 hours to fix it. The lady at reception was not contacted after 24 hours when I went to follow up Once it was fixed her comment was don’t use the hair drier, no sorry for the inconvenience, nothing
paola, 3-night trip
Verified Expedia guest review

2/10 Poor

Bed was horrible. Calling it a pillow is disgrace to pillows. it was a pillow but awful. Super uncomfortable bed and pillow. Terrible. Not worth any money to stay.
Baruch, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Danish, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Absolutely the worst hotel I’ve ever stayed at
Never ever stay in this hotel, cannot say anything good about it, we had to change our room due to lack of air con and we also couldn’t open the windows, so basically no fresh air. After we changed the room, the bed has been broken as well as soap dispensers and the cleaners have also thrown away my teeth retainer worth £240, because they thought it was trash :) Breakfast had old and hard bread as well as weird tasking cucumber and tomatoes. Never choose this hotel for your visit in Prague, will leave a bad taste of the city.
4-night trip
Verified Hotels.com guest review

4/10 Fair

Very basic and dated hotel. Stayed for two nights. Had issues starting with the checkin. There was a mixup with bookings, which eventually was sorted out. We had booked a room with two twin beds, and were told that it was not possible ( issues with Expedia and hotel communication). Had to change one room as air conditioning was not working. Mattresses were very old and had to ask for a replacement mattress as there was a sharp piece of metal pointing up out of the merges. Air conditioner in the other rooms also not working and were told by the reception that multiple rooms have non- working air conditioning as the building is old. Ended up keeping the windows open, but was very noisy throughout the night from noise of cars and loud people in the street. There was water dripping from the ceiling in kids room which we did not even report to the hotel as we were tired. Would not recommend
Behram, 2-night family trip
Verified Expedia guest review

6/10 Good

Nice breakfast each morning. Room was basic, nice shower though. An impossibly frustrating to use TV. Spent ages trying to get it to work, or at least show something. Just kept going to the 'settings' screen, in Czech. I have never had any problem with foreign TV's but this one took the biscuit. So, I had no TV to watch in my basic room for 4 days. Nothing else in the room either, apart from a small fridge, ie no writing paper, no information about anything, just a glass and bottle opener.
Neil, 4-night trip
Verified Expedia guest review

8/10 Very good

Nikolai, 1-night trip
Verified Expedia guest review

4/10 Fair

Conveniently located, sadly issues with AC which led to the changing of 3 rooms.
Wynand, 1-night trip
Verified Expedia guest review

6/10 Good

hotel was clean but rooms are setup strange. NO shower curtain
zhi, 2-night trip
Verified Expedia guest review