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Hotel San Agustin El Dorado

4.0 star property
Hotel with restaurant, near Plaza de Armas
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel San Agustin El Dorado

Interior
Courtyard
Junior Room
Reception
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Minibar
The price is AU$124
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, 1 Double or 2 Single Beds

Minibar, in-room safe, individually furnished, desk

Double Room, 1 Double or 2 Single Beds

Highlights

Individually furnished
LCD TV
Private bathroom
Hairdryer
Rainfall showerhead
Minibar
Electric kettle
Cable channels
  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Individually furnished
LCD TV
Private bathroom
Hairdryer
Rainfall showerhead
Minibar
Electric kettle
Cable channels
  • 20 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Individually furnished
LCD TV
Private bathroom
Hairdryer
Rainfall showerhead
Minibar
Electric kettle
Cable channels
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Single Room Standard

Minibar, in-room safe, individually furnished, desk

Single Room Standard

  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room Standard

Minibar, in-room safe, individually furnished, desk

Triple Room Standard

  • Sleeps 3
  • 3 Single Beds

View all photos for Double Suite Junior

Minibar, in-room safe, individually furnished, desk

Double Suite Junior

  • Sleeps 2
  • 1 King Bed

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9.6 out of 10, Exceptional, (1004)
The price is AU$183
includes taxes & fees
4 Dec - 5 Dec
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About the area

Map
Avenida El Sol 395, Cusco, Cusco, 84

What's nearby

  • Coricancha - 2 min walk - 0.2 km
  • Plaza de Armas - 4 min walk - 0.4 km
  • Cusco Cathedral - 7 min walk - 0.6 km
  • San Pedro Market - 9 min walk - 0.8 km
  • San Blas Church - 10 min walk - 0.9 km

Getting around

  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 16 min drive
  • Cusco Wanchaq Station - 10 min walk
  • San Pedro Station - 11 min walk
  • Poroy Station - 27 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Los Toldos Chicken - ‬4 min walk
  • ‪Restaurante Chifa Pekin - ‬2 min walk
  • ‪Cafe Aylllu - ‬3 min walk
  • ‪La Valeriana - Bake shop - ‬3 min walk
  • ‪Catfetín - ‬3 min walk

About this property

Hotel San Agustin El Dorado

Located just 3.2 mi (5.1 km) from the airport, Hotel San Agustin El Dorado offers a shuttle (available 24 hours). The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Campanario, which serves international cuisine and is open for breakfast, lunch and dinner. Also, this hotel is only a five-minute walk from Plaza de Armas.

Languages

English, Spanish

At a glance

Hotel size

  • 72 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: noon; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Art gallery on-site
  • Designer shops on-site
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Minibar
  • Electric kettle

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Campanario – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
El Campanario Bar – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Optional extras

  • Full breakfast is offered for an extra charge of approximately PEN 12 for adults and PEN 12 for children
  • Airport shuttle service is offered for an extra charge of PEN 100 per vehicle (one-way. Maximum occupancy 2)

Children & extra beds

  • Rollaway beds are available for PEN 99.0 per stay
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20510898126

Also known as

Hotel San Agustin El Dorado
Hotel San Agustin El Dorado Cusco
San Agustin El Dorado
San Agustin El Dorado Cusco
El Dorado San Agustin Cusco
El Dorado San Agustin Hotel Cusco
San Agustin El Dorado Cusco
Hotel San Agustin El Dorado Hotel
Hotel San Agustin El Dorado Cusco
Hotel San Agustin El Dorado Hotel Cusco

Frequently asked questions

Does Hotel San Agustin El Dorado offer free cancellation for a full refund?
Yes, Hotel San Agustin El Dorado does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel San Agustin El Dorado?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel San Agustin El Dorado?
Sorry, there's no on-site parking at Hotel San Agustin El Dorado.
Is an airport shuttle service offered by Hotel San Agustin El Dorado?
Yes, an airport shuttle is available. The charge is PEN 100 per vehicle one-way.
What are the check-in and check-out times at Hotel San Agustin El Dorado?
Check-in start time: noon; check-in end time: midnight. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
Are there restaurants at or near Hotel San Agustin El Dorado?
Yes, Campanario offers international cuisine.
What's the area around Hotel San Agustin El Dorado like?
Hotel San Agustin El Dorado is in Cusco Historic Center, a short 10-minute walk from Cusco Wanchaq Station and 4 minutes' walk from Plaza de Armas.

Hotel San Agustin El Dorado Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Very clean and nice hotel. Not very quiet since we had a room facing the main road. Always honking and alarms going off.
Deolia, 2-night romance trip
Verified Expedia guest review

8/10 Very good

The hotel staff are friendly and it’s really convenient because it’s close to everything.. easy access to walk to places around the city
Verified Expedia guest review

10/10 Exceptional

El personal es amable y el hotel limpio.
Liz, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Theodore, 1-night trip
Verified Expedia guest review

4/10 Fair

I was traveling with a group, and two of us made reservations at the San Agustin El Dorado through Expedia. During our check in on 3/14, the woman at the front dest was dismissive and rude, particularly to a friend checking-in alongside of me. She was unable to locate my friend's reservation despite our providing confirmation emails/codes from Expedia. She eventually provided a room key, and we thought it was resolved. The next evening however, we returned from a day hike to find my friend's room door completely open with her belongings exposed to the hallway. These concerns were immediately dismissed by the same front desk woman, who continued to harass my friend about being unable to locate the reservation, demanding additional payment for the room. My friend had to spend the last two days of our trip trying to work things out between the woman and Expedia. Eventually a different front desk clerk was present and was able to resolve the issue and find record of my friends reservation, which should have been the end of it. However upon check out, the front desk woman was back on shift and demanded my friend to pay the full room rate before she could leave (despite email receipt confirming that she had already paid). Not knowing what else to do and needing to get to the airport, my friend paid again for the room, and the woman had the audacity to sign for the charge herself. Appalling service from that woman overall. I wish I had her name but she was not wearing a name tag.
Sarah, 2-night family trip
Verified Expedia guest review

2/10 Poor

Rooms are very outdated. I've stayed her twice and on both occasions, I specifically requested a double bed room because I have chronic pain and have found that a double bed allows me to get into a more comfortable position. However, on both occasions I got a twin room.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great stay! Excellent location and excellent staff!
Joshua, 3-night trip
Verified Expedia guest review

8/10 Very good

The property was fine but even though there were no guests the staff refused a late check-in.
Balaji, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The only negative was stating in rooms on the street. We were kept up to due cars driving over a grate in the street
Raquel, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

At Political Crisis In Peru This Hotel Do The Best To Protect All Also The American Consulate Is Less Than 4 Minute Walk Safe Area
Juventino, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jeff, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Juan Felipe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This property was a great, comfortable place to stay. It was clean and beautiful with a very nice complementary breakfast that extended a wide range of hours. The room service was also delicious and convenient.
Isabel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location, helpful staff at front desk, consistently great breakfast, dinner was excellent and wait staff were friendly and deliver great service. Overall great experience.
Stefano, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

It was close to the plaza de armas
Alexis, 1-night trip
Verified Expedia guest review

8/10 Very good

It was close to the plaza de armas, that was so convenient when you’re coming back from tour and want to stay close enough to the main restaurants of the town
Alexis, 1-night trip
Verified Expedia guest review

4/10 Fair

We stayed one night and we did not like our room. The bed was very uncomfortable and the heater didn't work. Night lamp was broken. I would not book again at this hotel.
Ruben, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

.
Nicole, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

An amazing hotel in the center of the historical quarter. Super friendly staff and very helpful. Nice breakfast and plenty of coca leaves for tea. Close to everything and very charming old building.
HICHAM, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Wojciech, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

From the beginning you can feel very comfortable with the friendly staff at the front desk . Also, the breakfast is amazing from 4 AM to 10:00AM. ( it offers from juices and yogurt until eggs, and other hot options) Rooms are very clean and you can request every day cleaning . But one of my best reason to give an excellent review is the location . This hotel is located 3 blocks away from Downtown Cusco where is the Plaza and many restaurants and artesanal stores and other places you can visit . I highly recommended this 4 stars hotel .
Tania, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I really enjoyed my stay here. The hotel is quiet and the staff was very friendly. The location is close to Historic Center of Cusco and was about a 10 minute walk to the main plaza. I would definitely stay here again if I find myself in Cusco.
Paul, 3-night family trip
Verified Expedia guest review

4/10 Fair

Matthew, 2-night trip
Verified Expedia guest review

4/10 Fair

Location was great, they need organization to have all the room with the features in each room.
Edwin, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location and the staff were VERY helpful regarding all of my needs.
1-night romance trip
Verified Expedia guest review