Hilton Garden Inn Jackson/Madison offers a cozy retreat with a fireplace in the lobby, two on-site restaurants, and free in-room WiFi. Unwind at the 24-hour gym or take a dip in the pool. The helpful staff has left a lasting impression on previous guests.
Madison, MS (DXE-Bruce Campbell Field) - 11 min drive
Jackson, MS (JAN-Evers Intl.) - 29 min drive
Jackson Station - 17 min drive
Restaurants
Chick-fil-A - 2 min drive
Raising Cane's Chicken Fingers - 2 min drive
Moe's Southwest Grill - 3 min drive
Starbucks - 14 min walk
Taco Bell - 2 min drive
About this property
Hilton Garden Inn Jackson/Madison
Enjoy your visit to Madison with a stay at Hilton Garden Inn Jackson/Madison. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Garden Grill, which serves breakfast and is one of 2 restaurants. Fellow travellers say great things about the helpful staff.
Languages
English, Japanese, Spanish
At a glance
DONE
Hotel size
134 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only*
Pets must be supervised
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
2 restaurants
Bar/lounge
Room service (limited hours)
Water dispenser
Travelling with children
Local/corner shop
What to do
Golfing nearby
Working away
24-hour business centre
2 meeting rooms
Computer station
Conference space (1001 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Romance packages
Facilities
1 building/tower
Built in 2006
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
24-hour fitness centre
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Grab bar near toilet
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
37-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Free cot/infant bed
Day bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Champagne service
Fridge
Microwave
More
Daily housekeeping
In-room safe
Special features
Dining
Garden Grill – This restaurant only serves breakfast.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 12.95 for adults and USD 8.95 for children
Renovations and closures
The following facilities are closed on Monday:
Indoor pool
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Also known as
Hilton Garden Inn Jackson/Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Hotel Madison
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Madison Hotel Madison
Hilton Garn Inn JacksonMason
Hilton Jackson Madison Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Jackson/Madison Hotel Madison
Frequently asked questions
Does Hilton Garden Inn Jackson/Madison offer free cancellation for a full refund?
Yes, Hilton Garden Inn Jackson/Madison does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton Garden Inn Jackson/Madison?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Jackson/Madison?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Jackson/Madison?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Jackson/Madison and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hilton Garden Inn Jackson/Madison?
Yes, there are 2 on-site restaurants.
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Hilton Garden Inn Jackson/Madison Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Location
Restaurant
Breakfast
Bathroom
Shower
Water
Store
What guests liked
The breakfast buffet was amazing and the breakfast area personnel was helpful and friendly. (8 reviews)
The property offers convenient access to many good places to eat and a dining area with friendly service. (5 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
5 July 2025
Nice hotel with lots of options near in the area
Bridgette
Bridgette, 1-night trip
10/10 Exceptional
2 May 2025
Fantastic stay! Staff were amazing!
Stephanie
Stephanie, 1-night trip
10/10 Exceptional
26 May 2025
Wonderful hotel
Room was spacious and in great shape! Bed was very comfortable. I wish the sheets had been a bit longer on the sides. Bathroom was a good size and very well arranged. Shower had great water flow.
Kimberly
Kimberly, 1-night trip
8/10 Very good
5 Apr 2025
Nice place
Parkash
Parkash, 1-night trip
10/10 Exceptional
15 Feb 2025
Great place near a little shopping center with alot of amenities warm pool, will stay there again
Chris
Chris, 1-night trip
10/10 Exceptional
10 Mar 2025
Nice, quiet area with lots of dining and shopping options.
Mandy
Mandy, 2-night trip
8/10 Very good
1 Jan 2025
Nice stay thank you
Marcia
Marcia, 1-night trip
10/10 Exceptional
23 Apr 2025
Nothing I didn't like!
David
David, 1-night trip
8/10 Very good
26 Dec 2024
Staff was very cordial and room was sufficient. Would stay again
Janet
Janet, 2-night trip
6/10 Good
9 Apr 2025
Hallway to our room after getting off elevator smelled horribly like weed.
Great Breakfast.
Annie
Annie, 1-night trip
8/10 Very good
27 Jan 2025
Exceptional customer service and breakfast offerings. The staff was fantastic throughout our stay. Although there were a few maintenance concerns, I would definitely choose to stay here again.
April
April, 3-night trip
8/10 Very good
7 Dec 2024
Property was perfect for our needs
Peter
Peter, 2-night trip
10/10 Exceptional
20 Mar 2024
Great place to stay !
Donnie
Donnie, 1-night trip
10/10 Exceptional
9 Oct 2024
The mobile check-in was so easy and the staff were very kind.
Raquel
Raquel, 1-night trip
10/10 Exceptional
9 Oct 2024
Great place to stay! Close to restaurants/shopping and a very safe area in the Jackson Metro area to stay. Highly recommend!
Rodney N
Rodney N, 1-night trip
10/10 Exceptional
17 Nov 2024
Usually do not like hotels but would stay in this again.
Jordy
Jordy, 1-night trip
6/10 Good
25 Mar 2025
Location was great. Staff was helpful. Room cleanliness was not great. Air conditioner would not adjust below 74. Overall, just okay.
Hannah
Hannah, 1-night trip
10/10 Exceptional
3 Nov 2024
My stay was great! My room was clean and the front desk personnel was so professional and attentive.
Elbony
Elbony, 1-night trip
10/10 Exceptional
8 Feb 2025
Excellent service by GM and Front office manager. My mom was having surgery and they were so accommodating
Chaleeta
Chaleeta, 1-night trip
10/10 Exceptional
14 Aug 2024
Friendly staff, good location, close to shopping /restaurants.easy to locate
Melissa
Melissa, 1-night trip
10/10 Exceptional
29 Jan 2024
Loved our stay, was close to everything imaginable.
Benjamin
Benjamin, 1-night trip
10/10 Exceptional
8 Oct 2024
I liked that the property was clean, quiet and close to the interstate.
Stanley
Stanley, 2-night trip
8/10 Very good
30 Mar 2025
quiet and comfortable
The hotel was great - quiet, comfortable, the temperature was adjustable to the very degree that I wanted it. The dinning room was laid out well, the lady who waited on us was courteous, friendly and made sure that we got what we wanted.
I paid a little higher price for the two-night stay so that the morning meal was included. I chose scramble eggs and bacon and found them to be dry and uninviting. I did not finish the meal on the first morning and chose to skip it altogether on the second morning.
Gerald
Gerald, 2-night trip
10/10 Exceptional
26 Jan 2025
Overall great stay! Great staff!
We really enjoyed our stay! Staff was excellent and very accommodating! The only negative thing I would say is we had a non-smoking room and it clearly smelled like smoke. We did not complain so they may have accommodated us with it. We were so tired from traveling and got in so late that we just stuck it out.