Tahiti Ia Ora Beach Resort - Managed by Sofitel

The staff at the reception have no ideas how to do the service. On our arrival, we were allocated to a type room where it was not I booked and paid for deluxe ocean view with twin beds. After I notified the reception, we were told by the reception in an arbitory and contempt way that we must wait because the room I booked had yet not been cleaned. For the God sake it was 5 pm in the afternoon. During the period of our waiting, we have not received any apology and any update when the room would be ready. I asked the reception which obviously annoyed the girl at the reception. She told me it was the mistake I made in my booking, I requested to talk to her manager.She contemptly told the two men stood next to her were both mangers. I showed my booking electronic paper to them. They started to show bits of sorry and offered us free two glasses of cocktails and still asked us to wait in the bar until the room was ready. Finally the room was ready for us after dusk.

Our stay was very pleasant. Room excellent. Pool and recreation area was excellent. Very good value.

We are having a wonderful time. Front desk ,concierge , pool people and restaurant servers all have been great. I only wish you had more channels on Tv in English. Also it responds very slow.

Very friendly staff and they actually let us check in early, unlike any other hotel in Tahiti. We got our room 2 1/2hrs early, which I was very nice. The room was large, with a comfy bed and beautiful view from the balcony. The minibar in the room is free too!! The pool is a sand bottom but is coming up in areas and not the cleanest looking. The area is beautiful though. The beach is not ‘Tahiti’ at all though. The tide is constantly low and the water just looks gross and dirty. You can rent a kayak for free, go out about 100yards and the water is 10x better. I don’t recommend the over water bungalows at this place since I wouldn’t swim near them and there’s no ladder into the water from them either. We had a late flight but no problems. We were allowed to store our luggage in a locked room. They also had showers and a room for us to use during that time. Great stay!

We stayed in one of the over water bungalows and it was EXCELLENT! Free mini-bar, champagne on arrival, super friendly staff, tidy and updated rooms, beautiful vew, and the food at the restaurant was top notch. Absolutely loved it.

Very nice stay. Well equipped rooms. Overwater bungalows lovely. A bit expensive however. Grocery store next door very convenient for breakfast and lunch.

I thought it was a very pleasant hotel.. the pool and beach are lovely.. the beach bar and restaurant are nice.. The service was really good, I never came across anyone who wasn’t happy, helpful and pleasant. The water sports people coco tours where next to none really nice people and very helpful.. Yes it’s an island hotel so no not perfect but that’s it’s charm. It’s a lovely place to be and if you want perfect, I would stay in big city and in a hotel with no atmosphere..but this hotel is a very nice place to be...

We stayed in bungalow 801 and it was great. Privacy and since it's on the end, it has slightly less traffic. The platform for entering the ocean to snorkel is not private, it's community. private steps on each balcony would be much nicer. The problem with this platform is missing steps back up. You literally get pushed by the current all the way back to shore. So there really is no private ocean access. That said it's beautiful in 5-8 feet if water and we saw lots of exciting fish. Food at the entire resort is sub par. The Breakfast buffet was the best meal of the day, but at $45/pp it's pretty steep. Fresh pancakes and eggs were nice. But nothing to brag about. Could be much better with an eggs Benedict or fruit over French toast. Not a show stopper, just wasn’t great. Drinks are also pricy around $20 each and just never tasted right. But, the ocean view makes up for it all. The mini bar was included with water bottles, beer, and soda, and was complimentary restocked each day. This was a nice feature. On entrance on day zero of our stay we found a chilled bottle of champagne, which was a very nice touch. Shower was great. Instant hot water, nice pressure, and two shower heads for different options. Hermès toiletries were nice. Towels for fresh, big, fluffy. King bed/pillows were very comfy. WiFi hit 5mbps, great for browsing, but will not video calls. comp access for four devices. At $700/nt we would return to this resort for the Bungalows only.

Great hotel with a sweet location

the room itself was very dated however the service was excellent