Located just 3.8 mi (6.1 km) from the airport, Ban Ban Hotel offers pick-up service (available 24 hours). Guests can be pampered with massages at the spa, and Chinese & Khmer Restauran, one of 4 restaurants, serves breakfast, lunch and dinner. Other highlights include 2 outdoor pools, a bar/lounge and a fitness centre.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
140 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 12:30 PM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 6 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured on-site valet parking
Transfers
Airport pickup on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
4 restaurants
Bar/lounge
Coffee shop
Private dining
Travelling with children
Children's pool
Lifeguard on-site
Working away
Meeting room
Computer station
Conference space (1658 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Fitness centre
2 outdoor pools
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
32-inch LED TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
The on-site spa has 21 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.
Dining
Chinese & Khmer Restauran – This restaurant serves breakfast, lunch and dinner.
Restaurant Breakfast – This buffet restaurant only serves breakfast. Open daily.
Ban Ban Coffee – On-site coffee shop. Open daily.
Pub & Western Restaurant – This restaurant only serves dinner. Happy hour is offered. Open daily.
Ban Ban Sky Bar – On-site restaurant. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 15.00 per vehicle. Maximum occupancy 3
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Frequently asked questions
Does Ban Ban Hotel offer free cancellation for a full refund?
Yes, Ban Ban Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ban Ban Hotel?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at Ban Ban Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ban Ban Hotel?
Yes, there's free valet parking.
Is an airport shuttle service offered by Ban Ban Hotel?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 15.00 per vehicle.
What are the check-in and check-out times at Ban Ban Hotel?
Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Check-out time is 12:30 PM.
Is there an on-site casino at Ban Ban Hotel?
No, this hotel doesn't have a casino, but NagaWorld Casino (12-min drive) is nearby.
What is there to do at Ban Ban Hotel and nearby?
Ban Ban Hotel has 2 outdoor pools and a spa, as well as a steam room.
Are there restaurants at or near Ban Ban Hotel?
Yes, there are 4 on-site restaurants.
What's the area around Ban Ban Hotel like?
Ban Ban Hotel puts you in Sen Sok, in the heart of Phnom Penh. Popular attractions include NagaWorld Casino, which is 12 minutes away by car.
Ban Ban Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Very good
21 June 2024
Jason
Jason, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Apr 2024
Great staff service and breakfast.
Tim
Tim, 3-night trip
Verified Expedia guest review
6/10 Good
28 Jan 2024
Ashlee
Ashlee, 2-night trip
Verified Expedia guest review
8/10 Very good
16 Dec 2023
Clearness and excellent customer service
Stapana
Stapana, 1-night romance trip
Verified Expedia guest review
8/10 Very good
12 Dec 2023
Stapana
Stapana, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 Dec 2023
Comfortable
Good
JOHN C L TEO
JOHN C L TEO, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
25 Nov 2023
I like the cleanliness of the bed sheets and the room.
Good size room.
Good security systems.
Areas can be improved
. Staffs knowledge of the international booking system
. Available of the food services after normal hours. It is important for guests coming from different time zones.
. The shower floor is slippery. Should have a shower pad.
. No tower hangers inside the shower room.
Stapana
Stapana, 2-night romance trip
Verified Expedia guest review
6/10 Good
4 Dec 2022
The as states 5 * but not to International Hotel standards. Perhaps for Cambodia. The safe was not secure nor operational; staff spoke very little English; my room was cleaned day 4 of my 5 nite stay. Do not recommend and will not stay there on my return. 30 min Tuk Tuk minimum from cultural and tourist attraction
Daniel-Philippe
Verified Expedia guest review
10/10 Exceptional
23 Aug 2024
jung moon
jung moon, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 Jan 2024
Inc
Inc, 3-night business trip
Verified Hotels.com guest review
6/10 Good
6 May 2023
위치는 조용하고 전체적으로 중간정도의
전체적으로는 좋은 편이다.
직원들은 서로 안되는 영어지만, 최선을 다한다.
라운지바는 너무 좋다.
동양인이 압도적으로 많다.
위치는 조금 불편하다.
청소는 열심히 한다.
그러나 구석구석 제대로 알려준 사람이 없는 듯 하다.
조식은 매일 거의 같다.
캄보디아 호텔들 공통사항처럼
배수는 엉망이다. 와이파이 약하다. 가끔 정전된다.
바퀴벌레 나온다.
방음은 중간이다.
가족, 연인여행보다 출장이 좋다.
정말 연인과 함께 간다면 다시 한 번 고려해 보길 권장한다.