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Pudong Shangri-La, Shanghai

5.0 star property
Waterfront hotel with spa, near The Bund
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pudong Shangri-La, Shanghai

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Point of interest
Exterior
Presidential Suite (Grand Tower)
Grand Tower Horizon Premier Bund 1 King | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Spa
  • Connecting rooms available
  • Parking available
Main amenities
  • Daily housekeeping
  • 6 restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Steam room
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Television
  • Daily housekeeping
  • Blackout curtains
The price is AU$227
includes taxes & fees
3 Jan - 4 Jan 2025

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Grand Tower Premier 1 King

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Grand Tower Premier 1 King

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Sofa bed - single
Down duvet
Separate bedroom
Premium bedding
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Tower Premier 2 Twin

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Grand Tower Premier 2 Twin

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Sofa bed - single
Down duvet
Separate bedroom
Premium bedding
  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for River Wing Horizon Club Room 2 Twins

View from room

River Wing Horizon Club Room 2 Twins

Highlights

Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • 41 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for River Wing Horizon Bund Room 1 King

View from room

River Wing Horizon Bund Room 1 King

Highlights

Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
  • 41 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Tower Horizon Executive 1 King

View from room

Grand Tower Horizon Executive 1 King

Highlights

Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Tower Horizon Grand Premier Bund

Grand Tower Horizon Grand Premier Bund

Grand Tower Horizon Grand Premier Bund

Highlights

Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
  • 64 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Tower Skyline Room 1 King

View from room

Grand Tower Skyline Room 1 King

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for River Wing Horizon Club Room 1 King

View from room

River Wing Horizon Club Room 1 King

Highlights

Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Tower Horizon Premier Suite 1 King

View from room

Grand Tower Horizon Premier Suite 1 King

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Down duvet
  • 94 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for River Wing Horizon Suite 1 King

View from room

River Wing Horizon Suite 1 King

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Down duvet
  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for River Wing Horizon Suite 2 Twins

View from room

River Wing Horizon Suite 2 Twins

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Down duvet
  • 82 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for River Wing Horizon Bund Room 2 Twins

View from room

River Wing Horizon Bund Room 2 Twins

Highlights

Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
  • 41 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Tower Skyline Room 2 Twins

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Grand Tower Skyline Room 2 Twins

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Tower Horizon Premier Suite 2Twins

View from room

Grand Tower Horizon Premier Suite 2Twins

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Down duvet
  • 80 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Tower Horizon Premier Bund 1 King

Grand Tower Horizon Premier Bund 1 King

Grand Tower Horizon Premier Bund 1 King

Highlights

Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
  • 54 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Specialty, River Wing)

Suite (Specialty, River Wing) | View from room

Suite (Specialty, River Wing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Down duvet
  • 203 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite (Grand Tower)

Presidential Suite (Grand Tower) | View from room

Presidential Suite (Grand Tower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Down duvet
  • 201 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds (Grand Tower Horizon)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Executive Room, 2 Single Beds (Grand Tower Horizon)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Suite, 1 King Bed (Grand Tower, Grand Premier)

Premier Suite, 1 King Bed (Grand Tower, Grand Premier) | View from room

Premier Suite, 1 King Bed (Grand Tower, Grand Premier)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Down duvet
Blackout curtains
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (River Wing Huangpu Suite)

Suite, 1 King Bed (River Wing Huangpu Suite) | View from room

Suite, 1 King Bed (River Wing Huangpu Suite)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Down duvet
  • 162 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Single Beds (River Wing Lujiazui Suite)

Suite, 2 Single Beds (River Wing Lujiazui Suite) | View from room

Suite, 2 Single Beds (River Wing Lujiazui Suite)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Down duvet
  • 162 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite (Grand Tower, Diplomat)

Grand Suite (Grand Tower, Diplomat) | View from room

Grand Suite (Grand Tower, Diplomat)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Down duvet
  • 148 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Tower Executive Room 1 King

View from room

Grand Tower Executive Room 1 King

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Tower Executive Room 2 Twins

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Grand Tower Executive Room 2 Twins

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for River Wing Deluxe Room 1 King

View from room

River Wing Deluxe Room 1 King

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for River Wing Deluxe Room 2 Twins

View from room

River Wing Deluxe Room 2 Twins

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 41 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for River Wing Deluxe Bund View 1 King

View from room

River Wing Deluxe Bund View 1 King

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 41 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for River Wing Deluxe Bund View 2 Twins

View from room

River Wing Deluxe Bund View 2 Twins

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 41 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

Grand Hyatt Shanghai

Pool
Airport transfer
Free parking
Free WiFi
9.0 out of 10, Wonderful, (1000)
The price is AU$262
includes taxes & fees
25 Dec - 26 Dec
Grand Hyatt Shanghai
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About the area

Map
33 Fu Cheng Road, Pudong, Shanghai, 200120

What's nearby

  • The Bund - 11 min walk - 1.0 km
  • Shanghai Tower - 12 min walk - 1.0 km
  • Oriental Pearl Tower - 14 min walk - 1.2 km
  • Yu Garden - 5 min drive - 4.3 km
  • Nanjing Road Shopping District - 6 min drive - 4.2 km

Getting around

  • Hongqiao International Airport (SHA) - 34 min drive
  • Pudong International Airport (PVG) - 44 min drive
  • Shanghai South Railway Station - 15 min drive
  • Shanghai Railway Station - 21 min drive
  • Nanxiang North Railway Station - 24 min drive
  • Lujiazui Station - 9 min walk
  • Dongchang Road Station - 16 min walk
  • South Pudong Road Station - 16 min walk

Restaurants

  • ‪桂花楼 - ‬1 min walk
  • ‪星巴克 - ‬4 min walk
  • ‪炉边情谈 - ‬3 min walk
  • ‪Hooters - ‬2 min walk
  • ‪翡翠36酒吧 - ‬3 min walk

About this property

Pudong Shangri-La, Shanghai

Pudong Shangri-La, Shanghai puts you in a great location, within a 15-minute walk of The Bund and Oriental Pearl Tower. You can visit the spa to be pampered with hot stone massages, facials or aromatherapy, and YICAFE, one of 6 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 indoor pools, a bar/lounge and a health club. Fellow travellers say great things about the helpful staff and location. Public transportation is close by: Lujiazui Station is only 9 minutes on foot.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Malay, Turkish

At a glance

DONE

Hotel size

    • 950 rooms
    • Arranged over 36 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • 6 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service

Travelling with children

  • Lifeguard on-site

What to do

  • Tennis

Working away

  • Business centre
  • 12 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 1998
  • Safe-deposit box at front desk
  • Health club
  • 2 indoor pools
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 80
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 23-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Soap
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 9 treatment rooms. Services include hot stone massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

YICAFE – This buffet restaurant serves breakfast, lunch and dinner. Reservations are required.
Gui Hua Lou – This restaurant serves lunch and dinner. Reservations are required. Open daily.
Jade on 36 Restaurant – This restaurant serves lunch and dinner. Reservations are required. Open daily.
YISEA – This restaurant serves lunch and dinner. Reservations are required. Open daily.
Sushi by YISEA – This restaurant serves lunch and dinner. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 1500 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 255 for adults and CNY 255 for children
  • Late checkout can be arranged for an extra charge

Children & extra beds

  • Rollaway beds are available for CNY 408.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Children under 12 years old are not allowed in the health club, fitness facility or hot tub without adult supervision
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Pudong Shangri-La
Pudong Shangri-La Hotel
Pudong Shangri-La Hotel Shanghai
Pudong Shangri-La Shanghai
Shangri-La Pudong
Pudong Shangri La Hotel Shanghai
Pudong Shangri-La Shanghai Hotel Shanghai
Shangri La Shanghai
Pudong Shangri-La East Shanghai Hotel
Pudong Shangri La
Pudong Shangri La, Shanghai
Pudong Shangri La East Shanghai
Pudong Shangri-La, Shanghai Hotel
Pudong Shangri-La, Shanghai Shanghai
Pudong Shangri-La, Shanghai Hotel Shanghai

Frequently asked questions

Does Pudong Shangri-La, Shanghai offer free cancellation for a full refund?
Yes, Pudong Shangri-La, Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pudong Shangri-La, Shanghai?
Yes, there are 2 indoor pools. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Pudong Shangri-La, Shanghai?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Pudong Shangri-La, Shanghai?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Pudong Shangri-La, Shanghai?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge.
What is there to do at Pudong Shangri-La, Shanghai and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 indoor swimming pools. Pudong Shangri-La, Shanghai also has a steam room.
Are there restaurants at or near Pudong Shangri-La, Shanghai?
Yes, there are 6 on-site restaurants.
What's the area around Pudong Shangri-La, Shanghai like?
Pudong Shangri-La, Shanghai is located on the waterfront in Downtown Shanghai, a short 9-minute walk from Lujiazui Station and 11 minutes' walk from The Bund. Travellers say that the hotel is in a great location.

Pudong Shangri-La, Shanghai Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Robin, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Nevtaj, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

PARVIZ, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Mike, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Steve, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Too expensive, not clean, didn't return my suit.
I paid for the "Horizon club" Bund River View. It was cool but definitely not worth $400 per night. A large chunk of the price is for the excelled breakfast buffet, so take advantage if that. It was Very Good! The room was wide, but narrow. The TV was in the most inconvenient location, partially blocking the view. It should be mounted up and out of the way, but it's literally Bolted to the table and the table is Bolted to the floor... so you can't move it. It just swivels. The carpets were pretty disgusting. Multiple stains and discoloration. The room decor was old fashioned and not modernized at all. The bed was great. However, the bathroom was too small. Very awkward design. Supposedly being in the Horizon Club includes one free "pressing".... but that is NOT the same as dry cleaning. I gave them my suit, and the next day they returned it saying they won't clean it because they found a tiny hole in it.? I assumed it was my complete suit, but when I arrived in a different city, I realized that they did NOT return my pants or tie! Why! I asked them specifically during checkout if there's any extra costs for my checkout, and the lady assured me "no". Apparently that was bogus. When we called them, they explained that I didn't pay $23 for the pants, so they held it hostage. Why didn't they tell me this during checkout!? Why didn't they tell me this when they returned my suit coat??? Zero logic. We had to pay extra to have my pants delivered across China. Not worth it!
2-night trip
Verified Hotels.com guest review

8/10 Very good

thi mai anh, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 2-night trip
Verified Expedia guest review

6/10 Good

Not as good as Jiang An Shangri-La overall.
Xiao Feng, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel
Sandeep, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything about this place was amazing
nathan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was an incredible experience with warm hospitality from Shelly and Alice! They were fantastic! We will come back
Maxime, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hkyet Myu Htoi, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Wide spread of buffet breakfast. Near to train station.
Wang Ling, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Good location
Peter, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful place to stay!
Cindy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff, I arrived at Pudong airport and took Metro for only CNY 6.00 per person.
Rebecca, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Lynette S H, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Ying, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good breakfast
ning, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Phenomenal location with phenomenal views from your room looking out over Shanghai. My most impressive hotel room in decades.
Mark, 1-night trip
Verified Expedia guest review

4/10 Fair

Room wasn't ready so we were moved to the Shangrila part. Room was dark and outdated. Bathroom old, shower drain was clogged. Bed was tiny like for a little child. Overall not what one would expect from even 3 stars hotel in US. Service was excellent. Personal, friendly and helpful. Food was excellent as well. This building needs some Reno pronto...
Justyna, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Beautiful place, just next to Tv towel, which is famous tourism area. Will revisit it next time
Ming Ling, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Yu, 1-night trip
Verified Expedia guest review

8/10 Very good

No Facility for those in wheelchairs
Excellent, the staff, from the bell boys, doormen, receptionists were friendly and helpful. It is within walking distance to the Oriental Pearl Tower, the Shanghai Tower and other interesting places. Awesome choices for breakfast and nice European afternoon tea in the luxurious high ceiling lounge. Only complain is it is not equipped to look after invalid people, especially those on wheel chairs.
Jennie, 3-night trip
Verified Hotels.com guest review