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The Row Hotel, BW Signature Collection

3.0 star property
Hotel with 24-hour fitness, near Santana Row Shopping Center

Photo gallery for The Row Hotel, BW Signature Collection

Lobby
Exterior
Lobby
Lobby lounge
Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub
In the heart of Santana Row, The Row Hotel, BW Signature Collection offers a vibrant retreat with a 24-hour gym and business center. Stay connected with in-room WiFi and enjoy express check-in, self-parking, and proximity to Westfield Valley Fair Shopping Mall.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Non-smoking
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Main amenities (4)

  • 24-hour fitness centre
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Private bathroom
  • Television
  • Coffee/tea maker
  • Blackout curtains
  • Bath or shower
  • Free self-parking
The current price is AU$266
includes taxes & fees
2 May - 3 May

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Dining table
Smart TV
Blackout curtains
Memory foam bed
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Memory-foam beds, individually decorated, individually furnished, desk

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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8.8 out of 10, Excellent, 1,001 reviews
The price is AU$241
includes taxes & fees
31 May - 1 June
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About the area

Map
2404 Stevens Creek Blvd, San Jose, CA, 95128

What's nearby

  • Santana Row Shopping Center - 17 min walk - 1.4 km
  • Winchester Mystery House - 2 min drive - 2.0 km
  • PayPal Park - 5 min drive - 5.5 km
  • SAP Center at San Jose - 5 min drive - 4.2 km
  • San Jose McEnery Convention Center - 5 min drive - 4.5 km

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 8 min drive
  • San Carlos, CA (SQL) - 34 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 49 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 49 min drive
  • Santa Clara Station - 5 min drive
  • San Jose College Park Station - 6 min drive
  • San Jose Diridon Station - 8 min drive

Restaurants

  • ‪Din Tai Fung - ‬17 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Sharetea - ‬19 min walk
  • ‪Pinkberry - ‬20 min walk
  • ‪Ruby Thai Kitchen - ‬19 min walk

About this property

The Row Hotel, BW Signature Collection

When you stay at The Row Hotel, BW Signature Collection, you'll be a short five-minute drive from Santana Row Shopping Center and Westfield Valley Fair Shopping Mall. Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi and self-parking are added perks. Also, Winchester Mystery House and Santa Clara University are a short five-minute drive away. Fellow travellers love the overall value and location.

Languages

English

At a glance

DONE

Hotel size

    • 55 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • A virtual front desk provides assistance to guests
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • This virtual service hotel offers 24-hour guest support by text or phone.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Virtual front desk

Facilities

  • 24-hour fitness centre

Room amenities

Be entertained

  • 48-inch Smart TV

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Memory-foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Desk chair

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 20 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per night

Policies

This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

The Row by Kasa
Kasa The Row San Jose
The Row Hotel, BW Signature Collection Hotel
The Row Hotel, BW Signature Collection San Jose
The Row Hotel, BW Signature Collection Hotel San Jose

Frequently asked questions

Are pets allowed at The Row Hotel, BW Signature Collection?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Row Hotel, BW Signature Collection?

Yes, there's free self parking.

What are the check-in and check-out times at The Row Hotel, BW Signature Collection?

Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 20 (subject to availability). Express check-in and check-out are available.

Is there an on-site casino at The Row Hotel, BW Signature Collection?

No, this hotel doesn't have a casino, but Casino M8trix (6-min drive) is nearby.

What is there to do at The Row Hotel, BW Signature Collection and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around The Row Hotel, BW Signature Collection like?

The Row Hotel, BW Signature Collection is a short 17-minute walk from Santana Row Shopping Center and 12 minutes' walk from Westfield Valley Fair Shopping Mall. Travellers love the hotel's prime location.

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The Row Hotel, BW Signature Collection Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Bed
Parking
Lobby
Restaurant
Education
Breakfast
Building

What guests liked

  • Parking was free, easy, and conveniently located, with some guests appreciating the covered parking option. (12 reviews)
  • Breakfast options were plentiful and of good quality with a variety of choices available. (10 reviews)
  • The property's in-room jacuzzi tubs provided a relaxing spa-like experience. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent stay!

Extremely clean and a great stay’
1-night trip

10/10 Exceptional

Nice area , staffs are very friendly highly recommended
Thy, 1-night trip

8/10 Very good

Nice room easy check in
Terry Lynn, 1-night trip

10/10 Exceptional

Good staff and clean
Harjeev, 3-night trip

2/10 Poor

Horrible

Horrible customer service! The hotel hadn’t received my reservation. I will never recommend this hotel to anyone
Faustina, 1-night trip

10/10 Exceptional

Very nice place, great location
Enrique, 1-night trip

10/10 Exceptional

Great place to stay
Azin, 2-night trip

10/10 Exceptional

I liked the decoration, the cleanliness of the room and the nice staff
Ana Maria, 2-night trip

10/10 Exceptional

I had a excellent stay at the row!
Jolissa, 1-night trip

10/10 Exceptional

Super cute hotel, staff was really understanding and accommodating. I would definitely book again!
Jacqueline, 1-night trip

10/10 Exceptional

Great area
Thy, 1-night trip

10/10 Exceptional

Beautiful hotel, extremely clean and continental breakfast had fresh starbuks expresso
Monica, 1-night trip

10/10 Exceptional

The staff was friendly and helpful. They were also very kind to my pets.
Shannon, 2-night trip

10/10 Exceptional

Nice and comfy 👌
Edith, 1-night trip

8/10 Very good

Easy parking and a quick check-in
Silvia, 1-night trip

10/10 Exceptional

Nice and quiet area
Thy, 1-night trip

6/10 Good

Room is clean but it's different from the picture. You could hear cars from outside.
Marites, 1-night trip

10/10 Exceptional

Great experience. Very polite staff. Nice room. Great breakfast. Will definitely come back
Gabriel, 1-night trip

10/10 Exceptional

Everyone was so nice and helpful. My suite was comfortable and cozy! Great birthday weekend getaway to relax!
Sarah, 2-night trip

6/10 Good

If your cool with no staff on site this hotel work

Check in by computer. AI or weird live person. Computer crashes while you try to check in. Robotic person comes on screen and check you in. Polite but will ask you the same questions over and over. Key code for doors and room. So if your travel weary it can be rough. Breakfast is lame.
lisa, 1-night trip

6/10 Good

Bathroom is oddly large making room on small size. exhaust fan did not work in bathroom. Our room was on street side and could hear noise all night. My vision is limited so key code access to hotel and room was very inconvenient and difficult to manage.
Jermane, 1-night trip

10/10 Exceptional

Will be back!

Great location, parking and staff was very friendly and helpful. The rooms were clean and the bed was comfy.
paula, 1-night trip

2/10 Poor

Hotel room next to us was on fire and the hall was full of smoke. Nobody guided us what to do and there was not any employees to support us
Clara, 2-night trip

10/10 Exceptional

Good
Kangrui, 2-night trip

6/10 Good

This place is brand new, so people were still working. I can still smell the paint. But the check in kiosk was terrible!
Kavindra, 1-night trip