In the heart of Santana Row, The Row Hotel, BW Signature Collection offers a vibrant retreat with a 24-hour gym and business center. Stay connected with in-room WiFi and enjoy express check-in, self-parking, and proximity to Westfield Valley Fair Shopping Mall.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Non-smoking
Pet-friendly
24/7 front desk
Air conditioning
Main amenities (4)
24-hour fitness centre
24-hour front desk
Air conditioning
Vending machine
Feel at home (6)
Private bathroom
Television
Coffee/tea maker
Blackout curtains
Bath or shower
Free self-parking
The current price is AU$262
AU$262
includes taxes & fees
7 June - 8 June
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking
Standard Room, 1 Queen Bed, Accessible, Non Smoking
Highlights
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
20 sq m
Sleeps 2
1 Queen Bed
View all photos for Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)
Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)
Highlights
Individually furnished
Individually decorated
Air conditioning
Heating
Dining table
Smart TV
Blackout curtains
Memory foam bed
20 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking
Standard Room, 1 King Bed, Accessible, Non Smoking
Highlights
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
20 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
20 sq m
Sleeps 2
1 King Bed
View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub
Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub
Highlights
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
23 sq m
Sleeps 2
1 King Bed
View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub
Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub
Highlights
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
23 sq m
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Santana Row Shopping Center - 16 min walk - 1.4 km
Winchester Mystery House - 20 min walk - 1.7 km
PayPal Park - 4 min drive - 4.4 km
San Jose McEnery Convention Center - 5 min drive - 7.2 km
SAP Center at San Jose - 5 min drive - 3.7 km
Getting around
San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 8 min drive
San Carlos, CA (SQL) - 34 min drive
Watsonville, CA (WVI-Watsonville Municipal) - 49 min drive
Oakland, CA (OAK-Oakland Intl.) - 49 min drive
Santa Clara Station - 5 min drive
San Jose College Park Station - 6 min drive
San Jose Diridon Station - 8 min drive
Restaurants
Din Tai Fung - 17 min walk
Starbucks - 19 min walk
Sharetea - 19 min walk
Pinkberry - 20 min walk
Ruby Thai Kitchen - 19 min walk
About this property
The Row Hotel, BW Signature Collection
When you stay at The Row Hotel, BW Signature Collection, you'll be a short five-minute drive from Santana Row Shopping Center and Westfield Valley Fair Shopping Mall. Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi and self-parking are added perks. Also, Winchester Mystery House and Santa Clara University are a short five-minute drive away. Fellow travellers love the overall value and location.
Languages
English
At a glance
DONE
Hotel size
55 rooms
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
A virtual front desk provides assistance to guests
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This virtual service hotel offers 24-hour guest support by text or phone.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cots (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Virtual front desk
Facilities
24-hour fitness centre
Room amenities
Be entertained
48-inch Smart TV
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Memory-foam mattress
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Desk chair
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
Late checkout can be arranged for an extra charge of USD 20 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 35 per pet, per night
Policies
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
The Row by Kasa
Kasa The Row San Jose
The Row Hotel, BW Signature Collection Hotel
The Row Hotel, BW Signature Collection San Jose
The Row Hotel, BW Signature Collection Hotel San Jose
Frequently asked questions
Are pets allowed at The Row Hotel, BW Signature Collection?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Row Hotel, BW Signature Collection?
Yes, there's free self parking.
What are the check-in and check-out times at The Row Hotel, BW Signature Collection?
Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 20 (subject to availability). Express check-in and check-out are available.
Is there an on-site casino at The Row Hotel, BW Signature Collection?
No, this hotel doesn't have a casino, but Casino M8trix (6-min drive) is nearby.
What is there to do at The Row Hotel, BW Signature Collection and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around The Row Hotel, BW Signature Collection like?
The Row Hotel, BW Signature Collection is a short 17-minute walk from Santana Row Shopping Center and 12 minutes' walk from Westfield Valley Fair Shopping Mall. Travellers love the hotel's prime location.
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The Row Hotel, BW Signature Collection Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Bed
Parking
Lobby
Education
Restaurant
Building
Furniture
What guests liked
Parking was free, easy, and conveniently located, with some guests appreciating the covered parking option. (12 reviews)
Breakfast options were plentiful and of good quality with a variety of choices available. (10 reviews)
The property's in-room jacuzzi tubs provided a relaxing spa-like experience. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Extremely clean and a great stay’
Verified traveller
1-night trip
10/10
Nice area , staffs are very friendly highly recommended
Thy
1-night trip
8/10
Nice room easy check in
Terry Lynn
1-night trip
10/10
Good staff and clean
Harjeev
3-night trip
10/10
The hotel is very modern, very clean, the beds are extremely comfortable. The keyless door are amazing. The breakfast very had a lot of good options. Extremely satisfied with my stay.
Maureen
1-night trip
10/10
Great place to stay
Azin
2-night trip
10/10
Very nice place, great location
Enrique
1-night trip
10/10
I liked the decoration, the cleanliness of the room and the nice staff
Ana Maria
2-night trip
10/10
I had a excellent stay at the row!
Jolissa
1-night trip
2/10
Horrible customer service! The hotel hadn’t received my reservation. I will never recommend this hotel to anyone
Faustina
1-night trip
10/10
Beautiful hotel, extremely clean and continental breakfast had fresh starbuks expresso
Monica
1-night trip
10/10
Great area
Thy
1-night trip
10/10
Super cute hotel, staff was really understanding and accommodating. I would definitely book again!
Jacqueline
1-night trip
10/10
The staff was friendly and helpful. They were also very kind to my pets.
Shannon
2-night trip
8/10
Easy parking and a quick check-in
Silvia
1-night trip
10/10
Nice and comfy 👌
Edith
1-night trip
10/10
Nice and quiet area
Thy
1-night trip
2/10
Vitual staff
David
1-night trip
10/10
Great experience. Very polite staff. Nice room. Great breakfast. Will definitely come back
Gabriel
1-night trip
10/10
Everyone was so nice and helpful. My suite was comfortable and cozy! Great birthday weekend getaway to relax!
Sarah
2-night trip
6/10
Room is clean but it's different from the picture. You could hear cars from outside.
Marites
1-night trip
10/10
Great location, parking and staff was very friendly and helpful. The rooms were clean and the bed was comfy.
paula
1-night trip
10/10
Thanks for a great stay
Ashley
1-night trip
6/10
Check in by computer. AI or weird live person. Computer crashes while you try to check in. Robotic person comes on screen and check you in. Polite but will ask you the same questions over and over. Key code for doors and room. So if your travel weary it can be rough. Breakfast is lame.
lisa
1-night trip
10/10
The room was clean, the blue neon lights at the top give a nice touch.