In the city center, Norfolk Lodge & Suites offers a warm welcome with a breakfast buffet and two on-site restaurants. Enjoy mini golf, unwind in the spa tub or relax in the garden.
Fair Play Public Golf Course - 14 min drive - 14.8 km
Getting around
Omaha, NE (OMA-Eppley Field) - 137 min drive
Restaurants
Casey's - 5 min drive
McDonald's - 6 min drive
Casey's - 7 min drive
Casey's General Store - 3 min drive
Raising Cane's Chicken Fingers - 5 min drive
About this property
Norfolk Lodge & Suites, Ascend Hotel Collection
When visiting Norfolk, Norfolk Lodge & Suites, Ascend Hotel Collection is a great choice to consider. Guests can take a dip in the indoor pool or grab a bite to eat at Sandbar & Grill, which serves dinner. Other features include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
DONE
Hotel size
138 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age – 19
Check-out time is 11:00 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Free buffet breakfast 6:00 AM–9:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Mini golf
Children's menu
What to do
Mini golf
Pool table
Golfing nearby
Working away
Business centre
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Laundry facilities
Free newspapers in reception
Luggage storage
Wedding services
Facilities
1 building/tower
Built in 2004
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in reception
Television in common areas
24-hour fitness centre
An indoor pool
Hot tub
Banquet hall
Traditional architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Lowered view port in door
Low-height bed
Lever door handles
Wheelchair-width doorways
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Mini fridge
Microwave
Free bottled water
More
Housekeeping (on request)
Special features
Dining
Sandbar & Grill – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Divots Tap Room – On-site brewpub. Open selected days.
Fees & policies
Children & extra beds
Rollaway beds are available for USD 20.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
Guests can rest easy knowing that there's a smoke detector and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Norfolk Suites
Norfolk Lodge & Suites, Ascend Hotel Collection Hotel
Norfolk Lodge Suites an Ascend Hotel Collection Member
Norfolk Lodge & Suites, Ascend Hotel Collection Norfolk
Norfolk Lodge & Suites, Ascend Hotel Collection Hotel Norfolk
Frequently asked questions
Does Norfolk Lodge & Suites, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, Norfolk Lodge & Suites, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Norfolk Lodge & Suites, Ascend Hotel Collection?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Norfolk Lodge & Suites, Ascend Hotel Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Norfolk Lodge & Suites, Ascend Hotel Collection?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Norfolk Lodge & Suites, Ascend Hotel Collection?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Norfolk Lodge & Suites, Ascend Hotel Collection and nearby?
Norfolk Lodge & Suites, Ascend Hotel Collection has an indoor pool, a 24-hour fitness centre and a hot tub, as well as a picnic area and a garden.
Are there restaurants at or near Norfolk Lodge & Suites, Ascend Hotel Collection?
Yes, there's an on-site restaurant, Sandbar & Grill.
What's the area around Norfolk Lodge & Suites, Ascend Hotel Collection like?
Norfolk Lodge & Suites, Ascend Hotel Collection puts you in the heart of Norfolk. Popular attractions include Skyview Park, which is 4 minutes away by car.
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Norfolk Lodge & Suites, Ascend Hotel Collection Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Children
Family friendly
Restaurant
Hot Tub
Food
Breweries
What guests liked
Breakfast offered a wide variety of hot and cold options, well-stocked and served with friendly staff. (16 reviews)
The hot tub was well-loved and a great way to relax, especially during hot weather. (7 reviews)
The pool area was well-loved, heated to a comfortable temperature, and offered adult-only hours. (10 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
30 Mar 2025
My family has stayed here multiple times and always a great time
David
David, 1-night trip
10/10 Exceptional
12 June 2025
Had a great stay at Norfolk Lodge and Suites. The room was beautiful, clean and roomy. The staff was friendly and super helpful. I highly recommend this hotel.
Susan
Susan, 1-night trip
10/10 Exceptional
25 Mar 2025
This property I would stay again, very nice people, restaurant attached.
Jeffery
Jeffery, 3-night trip
10/10 Exceptional
19 Nov 2024
Nice place to stay.
Jarad
Jarad, 2-night trip
6/10 Good
15 July 2025
July 11-14
It was Ok----Excellent property is in need of TLC.
4Days/3 nights and no sheets were changed. Original towels and one replacement only during stay. Breakfast was sub par. This used to be a class place. Last time we will stay. Go to the new Fairfield.
Stanley
Stanley, 3-night trip
10/10 Exceptional
11 Apr 2025
Easy check-in, balconies, friendly staff, clean, and excellent breakfast. What more could one ask for?
Brandy
Brandy, 1-night trip
10/10 Exceptional
23 Oct 2024
Was a great stay
Valerie
Valerie, 2-night trip
10/10 Exceptional
20 Jan 2025
Great place to stay!
Awesome room, great staff and nice breakfast. My only regret is not using this hotel sooner.
Tom
Tom, 1-night trip
10/10 Exceptional
1 Jan 2025
Incredible place!
Jill
Jill, 1-night trip
10/10 Exceptional
2 Mar 2025
It was great. Beautiful hotel.
Jennifer
Jennifer, 1-night trip
8/10 Very good
27 May 2025
It was good. I only used it for sleeping in, otherwise I was busy out and about visiting family
Verified traveller
2-night trip
8/10 Very good
9 Dec 2024
It was a nice clean quiet hotel.
Charles L Williams
Charles L Williams, 1-night trip
8/10 Very good
23 Jan 2025
The property was nice, clean and quiet.
Roderick
Roderick, 3-night trip
10/10 Exceptional
6 Oct 2024
Very nice hotel
Tanner
Tanner, 2-night trip
8/10 Very good
22 May 2023
Great place to stay with family.
Kristine
Kristine, 2-night trip
10/10 Exceptional
12 Nov 2024
We have stayed here several times. This is a very nice place to stay. The indoor pool and hot tub is awesome.
Gerald
Gerald, 1-night trip
10/10 Exceptional
9 Nov 2024
Nice place
Nice place
Verified traveller
1-night trip
10/10 Exceptional
31 Dec 2024
Everyone is friendly and very clean.
Donna
Donna, 1-night trip
8/10 Very good
20 May 2025
Depends on the Room you get!
The last time we stayed here, we got a really nice room. This time we got a room that had not been updated. It was kind of a let down. For example: The showerhead had mildew on it.
Onaje
Onaje, 1-night trip
10/10 Exceptional
8 Sept 2024
We always enjoy our stays. Staff is friendly and helpful
Dennis
Dennis, 1-night trip
10/10 Exceptional
21 Jan 2025
New and improved makes it even better
Newly remodeled room was great!
Staff was bery friendly and helpful.
Kay
Kay, 1-night trip
10/10 Exceptional
19 Aug 2024
Staff was courteous and professional; quiet, clean room.
Gary
Gary, 1-night trip
10/10 Exceptional
19 Jan 2024
Always our best stay
RICHARD
RICHARD, 1-night trip
10/10 Exceptional
18 Dec 2023
We had a wonderful experience at the lodge. It's a great place to stay!!
John
John, 1-night trip
10/10 Exceptional
28 Apr 2024
Excellent stay
Nice stay wonderful stay! Beautiful room and comfy king bed!