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Grand Hotel National

5.0 star property
Lakefront hotel with 4 restaurants, near Chapel Bridge

Photo gallery for Grand Hotel National

Front of property
Suite, Lake View (Ritz)
Boating
Restaurant
Front of property
Perched on the lake's edge, Grand Hotel National offers a serene retreat. Enjoy a body treatment or aromatherapy at Harbour of Serenity spa, then savor meals at one of the 4 restaurants. With an indoor pool, coffee shop and free in-room WiFi, guests can unwind and stay connected.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Bar
  • Pet-friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Sauna
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
  • Lift
The current price is AU$550
includes taxes & fees
27 Mar - 28 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, Lake View (Ritz)

Suite, Lake View (Ritz)

Suite, Lake View (Ritz)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Designer toiletries
Hairdryer
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Room, City View

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Lake View (Empire)

Junior Suite, Lake View (Empire)

Junior Suite, Lake View (Empire)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, Lake View

Superior Room, Lake View

Superior Room, Lake View

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, Lake View

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room, City View

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Room, Lake View

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Hotel Des Balances

  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free WiFi
9.6 out of 10, Exceptional, 798 reviews
The price is AU$459
includes taxes & fees
23 Mar - 24 Mar
Hotel Des Balances
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About the area

Map
Haldenstrasse 4, Lucerne, LU, 6006

What's nearby

  • Lion Monument - 7 min walk - 0.7 km
  • Lucerne Town Hall - 10 min walk - 0.9 km
  • Chapel Bridge - 10 min walk - 0.9 km
  • KKL Lucerne - 11 min walk - 1.0 km
  • Swiss Transportation Museum - 3 min drive - 1.8 km

Getting around

  • Zurich Airport (ZRH) - 65 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Lucerne Station - 10 min walk
  • Luzern Sgv Station - 17 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪MOzern - ‬4 min walk
  • ‪Barbatti - ‬5 min walk
  • ‪Grand Casino Luzern - ‬5 min walk
  • ‪China Restaurant Jialu National - ‬2 min walk
  • ‪Kanchi indian cuisine - ‬5 min walk

About this property

Grand Hotel National

When you stay at Grand Hotel National, you'll be a short five-minute drive from Chapel Bridge and Swiss Transportation Museum. Guests can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a sauna. Fellow travellers love the helpful staff and location.

Languages

English, French, German, Spanish
VISIBILITY

At a glance

Hotel size

    • 41 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 3 AM
    • Express check-in/out available
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cots (infant beds)

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • On-site self-parking (CHF 35 per day; includes in/out privileges)
    • On-site valet parking (CHF 35 per night)
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Off-site

    • Area shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Discount at nearby fitness centre
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1870
  • Safe-deposit box at front desk
  • Terrace
  • An indoor pool
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Harbour of Serenity. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 39 per person
  • Airport shuttle service is offered for an extra charge of CHF 360 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CHF 100.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 30 per pet, per night

Parking

  • Self-parking costs CHF 35 per day with in/out privileges
  • Valet parking costs CHF 35 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard

Also known as

Grand Hotel National
Grand Hotel National Lucerne
Grand National Hotel
Grand National Lucerne
Hotel Grand National
Hotel National
Grand Hotel Lucerne
Grand Hotel National Hotel
Grand Hotel National Lucerne
Grand Hotel National Hotel Lucerne

Frequently asked questions

Does Grand Hotel National offer free cancellation for a full refund?

Yes, Grand Hotel National does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hotel National?

Yes, there's an indoor pool.

Are pets allowed at Grand Hotel National?

Yes, pets are welcome. There's a charge of CHF 30 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Grand Hotel National?

Yes. Self-parking costs CHF 35 per day. Valet parking costs CHF 35 per night.

Is an airport shuttle service offered by Grand Hotel National?

Yes, an airport shuttle is available. The charge is CHF 360 per vehicle one way.

What are the check-in and check-out times at Grand Hotel National?

Check-in start time: 3 PM; check-in end time: 3 AM. Check-out time is noon. Express check-in and check-out are available.

Is there an on-site casino at Grand Hotel National?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (2-min walk) is nearby.

What is there to do at Grand Hotel National and nearby?

During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Hotel National also has a sauna.

Are there restaurants at or near Grand Hotel National?

Yes, there are 4 on-site restaurants.

What's the area around Grand Hotel National like?

Grand Hotel National is located on the waterfront, a short 10-minute walk from Chapel Bridge and 4 minutes' walk from Lake Side Promenade. Travellers love the hotel's prime location.

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Grand Hotel National Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Great Spa
Lovely place to stay overlooking the lake. Great Spa and very helpful staff.
Nigel, 3-night trip

10/10 Exceptional

Such an amazing hotel, location, service, food, staff … Superb!!
Dawn, 1-night trip

8/10 Very good

Excellent facility. Nice staff, though my credit card was charged at check-in and again at checkout (reversed later that day). Excellent location, easy walk to train station. Particularly liked the classic bar. Would definitely stay again.
Robert G, 3-night trip

8/10 Very good

Nice location,exelent service. They have to renovate pool and couple more things in this property. It is very cold in spa area.
Ivana, 2-night trip

10/10 Exceptional

Great stay ! Luxury hotel at the best location in town!
Andrew, 6-night trip

10/10 Exceptional

Grand style
Beautiful old European style hotel. An enormous room beautifully decorated with a great view of the lake. Staff was excellent.
Helen, 2-night trip

10/10 Exceptional

My parents thoroughly enjoyed their stay and still talk about the breakfast they would have at the hotel.
Amanjot, 1-night trip

10/10 Exceptional

We really liked the friendly and helpful staff, they made us feel special.
Michael, 3-night trip

10/10 Exceptional

Nice place
brian, 1-night trip

10/10 Exceptional

Before the arrival of our baby, we had a wonderful 2-night, 3-day stay at the hotel. The staff at the breakfast restaurant were very friendly, and the entire facility was spotless. Next time, we would appreciate it if you could offer us a welcome drink at check-in as well. ^_^
KYUNGROK, 2-night trip

10/10 Exceptional

Beautiful location
Angela Renee, 2-night trip

10/10 Exceptional

Great location across from the lake with easy access to transport/walkable to train station and area attractions; multiple restaurants onsite with plenty of vegetarian options.
Vaishali, 4-night trip

10/10 Exceptional

Great property would definitely stay again
Shalik, 1-night trip

10/10 Exceptional

Can’t wait to go back!
Fantastic hotel in a great location with very helpful staff.breakfast was great and we had one evening meal which was exceptional.
John, 3-night trip

10/10 Exceptional

Best inLuzern, spectacular room, perfect service, ideal location, wonderful food.
Andrew, 3-night trip

10/10 Exceptional

Nice property
Nathaniel, 1-night trip

10/10 Exceptional

Tolles Hotel in perfekter Lage!
Ulrich, 2-night trip

10/10 Exceptional

very good place, will stay again
Charley, 1-night trip

10/10 Exceptional

Wonderful location
Certainly one of the most beautiful hotel en a lakeside !
philippe, 2-night trip

10/10 Exceptional

Excellent position is Switzerland's best resort.
Amazing Hotel with great facilities and wonderful staff. Service absolutely spot-on and everything worked well. Excellent position is Switzerland's best resort.
Oh what a tangle. One would have hoped that a 5* hotel would have sorted out the electrics and have plenty of Euro / Swiss and USB outlets in every room.
IAN, 10-night trip

10/10 Exceptional

Excellent hotel, beautiful room, with very comfortable beds. Rooms and bathroom very clean. Loved our stay here. My only issue was breakfast, the service was terrible, the staff were faffing about trying to look busy rather than service customers, it took 25 mins from ordering for the cooked option to arrive and the place was a ¼ full at best. I would recommend you get breakfast elsewhere.
Pamela, 2-night trip

10/10 Exceptional

The hotel is in the town right at the beautiful lake, it has wonderful lake view and within walking distance of major attractions. The hotel stuff is super nice and helpful
Xin, 1-night trip

10/10 Exceptional

The staff at the resort was extraordinary, they made us feel right at home from the very moment we arrived. Every single staff member was extremely pleasant and courteous and the restaurants at the property are amazing.
Gustavo, 2-night trip

10/10 Exceptional

Great historic hotel
Great historic hotel. Perfect location.
GUILHERME, 2-night trip

10/10 Exceptional

Very nice hotel.
James, 2-night trip