Near Polaris Fashion Place, Hilton Garden Inn Columbus/Polaris offers a warm welcome with dry cleaning/laundry services and a cozy lobby fireplace. Relax by the indoor pool, stay connected with free WiFi, and enjoy the convenience of an on-site gym. The helpful staff has left a lasting impression on previous guests.
Port Columbus International Airport (CMH) - 19 min drive
Restaurants
Chick-fil-A - 3 min walk
Texas Roadhouse - 4 min walk
The Cheesecake Factory - 10 min walk
Dave & Buster's - 11 min walk
Molly Woo's - 11 min walk
About this property
Hilton Garden Inn Columbus/Polaris
At Hilton Garden Inn Columbus/Polaris, you'll be within a 15-minute drive of Ohio State University and Ohio Stadium. You can visit the 24-hour fitness centre for a workout or unwind with a drink at the bar/lounge. An indoor pool and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.
At a glance
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Hotel size
118 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
Bar/lounge
Shared microwave
Snack bar/deli
Working away
3 meeting rooms
Conference space (1755 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2005
ATM/banking
Safe-deposit box at front desk
Fireplace at reception
Television in common areas
24-hour fitness centre
An indoor pool
Vegan dining options
Vegetarian dining options
Comprehensive food waste policy
Banquet hall
Outdoor furniture
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Handrails in stairwells
Closed-captioned TV
Visual fire alarm
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
43-inch flat-screen TV
Premium digital channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free local calls
Desk chair
Food and drink
Fridge
Microwave
More
Housekeeping on request
Connecting/adjoining rooms available
Recycling
Water-efficient showers only
Fees & policies
Refundable deposits
Deposit: USD 100.00 per accommodation, per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 5.00 to 14.00 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
Indoor pool
Hot tub
The following facilities are closed on Monday and Sunday:
Indoor pool
Hot tub
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Hilton Garden Inn Columbus/Polaris
Hilton Garden Inn Columbus/Polaris Columbus
Hilton Garden Inn Columbus/Polaris Hotel
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Hilton Garden Inn Columbus/Polaris Ohio
Hilton Garden Inn Polaris
Hilton Garden Columbus Polaris
Hilton Garden Inn Columbus/Polaris Hotel
Hilton Garden Inn Columbus/Polaris Columbus
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Frequently asked questions
Does Hilton Garden Inn Columbus/Polaris offer free cancellation for a full refund?
Yes, Hilton Garden Inn Columbus/Polaris does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Columbus/Polaris?
Yes, there's an indoor pool.
Are pets allowed at Hilton Garden Inn Columbus/Polaris?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hilton Garden Inn Columbus/Polaris?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hilton Garden Inn Columbus/Polaris?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Columbus/Polaris and nearby?
Hilton Garden Inn Columbus/Polaris has an indoor pool and a 24-hour fitness centre.
What's the area around Hilton Garden Inn Columbus/Polaris like?
Hilton Garden Inn Columbus/Polaris is in Polaris, a short 10-minute walk from Polaris Fashion Place and 6 minutes' walk from Magic Mountain Fun Center.
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Reviews
Hilton Garden Inn Columbus/Polaris Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.4
Location
8.8
Staff & service
8.6
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Location
Bar
Bed
Hot Tub
Restaurant
Children
Shower
Reviews
Verified
10/10 Exceptional
15 Feb 2026
Very comfortable beds!!
Tammy
Tammy, 1-night trip
Verified
10/10 Exceptional
10 Feb 2026
The room was clean and the staff members very friendly.
James
James, 1-night trip
Verified
6/10 Good
23 Mar 2026
Check in was easy. Breakfast was too expensive
Kim
Kim, 1-night trip
Verified
10/10 Exceptional
21 Sept 2025
Very clean room and staff was friendly
Alvin
Alvin, 1-night trip
Verified
10/10 Exceptional
19 Oct 2025
Location and clean!
Frank
Frank, 2-night trip
Verified
8/10 Very good
27 Oct 2025
The place is pretty clean and service was gopd
Sameth
Sameth, 1-night trip
Verified
8/10 Very good
21 Sept 2025
Staff was very helpful and friendly. Room was updated and clean—and also included a keurig, microwave, and mini refrigerator. Continental breakfast was good.
Michelle
Michelle, 1-night trip
Verified
10/10 Exceptional
14 Aug 2023
Hotel was nice and in a great location
Wayne
Wayne, 2-night trip
Verified
10/10 Exceptional
6 July 2024
Clean and tidy rooms, great staff that knew the surrounding area. Overall great stay for the night.
Autumn
Autumn, 1-night trip
Verified
10/10 Exceptional
23 Nov 2023
We have stayed here twice for the Holidays. Very friendly and helpful staff. Great value and comfortable beds.
Teresa
Teresa, 1-night trip
Verified
6/10 Good
11 Feb 2025
The hotel was very clean and comfortable. The staff was great. We did however feel somewhat unsafe due to people breaking into vehicles every night.
Myron
Myron, 5-night trip
Verified
8/10 Very good
19 Apr 2024
Easy on and off freeway location. Lots of nearby restaurants and shooting. Room is well maintained and staff is helpful.
Duane
Duane, 1-night trip
Verified
10/10 Exceptional
10 May 2024
Room was comfortable. Hotel was close to where I was working.
Adam
Adam, 2-night trip
Verified
8/10 Very good
19 May 2024
Ants were located in the room but the staff was pleasant
Charidan
Charidan, 2-night trip
Verified
8/10 Very good
6 Sept 2024
We actually really liked this hotel! It was super clean, the room was a nice size, and it was quiet! Our only complaint was the breakfast, the restaurant part was kinda pricey and we didn’t get what we asked for when it came out.
Alaina
Alaina, 3-night trip
Verified
10/10 Exceptional
18 June 2024
Nice place near great restaurants and shopping and close enough to Columbus to stay but not have the congestion surrounding downtown traffic. I also met some friendly people at the hotel lobby bar while we watched the local sports.
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
25 Oct 2023
Excellent service
Aaron
Aaron, 1-night trip
Verified
8/10 Very good
2 Jan 2024
The receptionist Ms. Mila was very friendly and courteous. She welcomed us warmly and answered our requests swiftly. The hotel was clean and tidy.
Abdulla
Abdulla, 1-night trip
Verified
10/10 Exceptional
13 Oct 2023
very nice place
Very nice place to stay, very clean, very comfortable. Room was clean and updated. Pool was a welcome amenity even though the hot tub was still being worked on. Having a bar to relax after a long day was well worth it. You did have to pay for breakfast but it was hot and a decent value. i would defiantly stay here again. The location is perfect lots to do and lots of places to eat.
Anthony
Anthony, 5-night trip
Verified
8/10 Very good
14 July 2024
Pool was closed the whole weekend which was inconvenient especially for the price of the stay. Staff was amazing though.
Jamie
Jamie, 2-night trip
Verified
4/10 Fair
17 Mar 2024
old building, mold in most areas, mildewy smell, no hot water in our first room, ants in our bed, was told breakfast was free but it wasn’t. not a great place to stay. could’ve been much better, but could’ve been worse. staff was helpful.
Claire
Claire, 2-night trip
Verified
6/10 Good
18 Sept 2023
Other guest were very loud and active all during the night. Also had an issue at check in which was embarrassing. Staff wasn’t very friendly or willing to help until after processing. Room was clean and very nice
Keith
Keith, 2-night trip
Verified
6/10 Good
8 Sept 2023
Very good location. Did not replace towels or soap or shampoo. (did not find out about the soap until I was in the shower). For the price, these should have been replaced. Otherwise, the room was very clean, and the staff was very friendly and helpful.
Daniel
Daniel, 3-night trip
Verified
8/10 Very good
21 Jan 2024
Staff was very helpful and friendly, the furnishings in the room was woren. The room was smaller than other places I've stayed. Didn't like the fact that I had to pay additional money after I showed up to check in. Took them ten seconds to withdraw from my account but told me it'll be 3 to 5 days to get it back.
Stacey
Stacey, 1-night trip
Verified
6/10 Good
30 Aug 2025
Nice Lobby - very worn out rooms
The hotel itself seemed nice, the lobby was clean and updated. However the rooms are very worn. The computers were down when we were checking in so not only did we have to wait an hour to check in we never got room keys! The front desk staff had to walk us to our room. Then only one elevator was working so it took longer to get to and from our floor. Getting off on our floor the smell was not the best, the carpet was stained and extremely worn out. Our room was missing the sheets and blanket for the pullout sofa. And there were stains on the sofa cushions.
The bathroom was ok, but the shower had cracks in the floor and the handle for the water was loose so it wouldn’t stay in place. Overall it was fine for one night, but we won’t be returning until major updates and cleaning is done.