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All properties in Cardiff, Wales, United Kingdom
1 room, 2 adults

Mercure Cardiff Holland House Hotel & Spa

4-starThis property has received its official star rating from Visit Wales.
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Fridge
24-26 Newport Road, Cardiff, Wales, CF24 0DD, United Kingdom

4-star hotel with spa, near Cardiff Motorpoint Arena
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Fridge
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Very happy with room and facilities ,pool was great and breakfast through reception was…Jan. 4, 2020
  • The property was clean and lovely inside. The outside was not clean. Needed a good scrub…Aug. 7, 2019

Mercure Cardiff Holland House Hotel & Spa

from A$113
  • Privilege, Standard Room, 1 King Bed, View
  • Classic Triple Room, 3 Single Beds
  • Superior Room, 2 Single Beds, View
  • Classic Twin Room, 2 Single Beds

What’s around Mercure Cardiff Holland House Hotel & Spa

Landmarks

  • In Cardiff City Centre
  • Cardiff Motorpoint Arena - 10 min walk
  • Cardiff Castle - 11 min walk
  • Principality Stadium - 14 min walk
  • Cardiff Bay - 17 min walk
  • Wales Millennium Centre - 32 min walk
  • St. David's Hall - 11 min walk
  • Cardiff University - 15 min walk

Getting around

  • Cardiff (CWL-Cardiff Intl.) - 37 min drive
  • Bristol Intl. Airport (BRS) - 67 min drive
  • Cardiff Queen Street Station - 5 min walk
  • Cathays Station - 14 min walk
  • Cardiff Central Station - 18 min walk

At a glance

Key facts

Hotel size

  • This hotel has 165 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
Working away
  • Conference space
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • Hungarian
  • Polish
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 30-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Urban Bar & Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Mercure Cardiff Holland House Hotel & Spa’s small print

Also known as

  • Mercure Cardiff Holland House Hotel
  • Mercure House Hotel Cardiff
  • Mercure Cardiff Holland House Hotel & Spa Cardiff
  • Mercure Cardiff Holland House Hotel And Spa Wales
  • Mercure Holland House Cardiff Hotel Cardiff
  • Mercure Cardiff Holland House Hotel & Spa Hotel Cardiff
  • Mercure Cardiff Holland House
  • Holland House Hotel Cardiff
  • Mercure Cardiff Holland House Hotel And Spa Wales
  • Mercure Holland Hotel Cardiff
  • Mercure Holland House Cardiff Hotel Cardiff
  • Mercure Cardiff Holland House Hotel & Spa Hotel
  • Mercure Holland Hotel Cardiff
  • Mercure Hotel Holland House

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Optional extras

Self parking costs GBP 14.00 per day

Rollaway beds are available for an additional charge

Continental breakfast is offered for an extra charge of GBP 7.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Cardiff Holland House Hotel & Spa

  • Does Mercure Cardiff Holland House Hotel & Spa offer free cancellation for a full refund?
    Yes, Mercure Cardiff Holland House Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Mercure Cardiff Holland House Hotel & Spa?
    Yes. Self parking costs GBP 14.00 per day.
  • Is there a pool at Mercure Cardiff Holland House Hotel & Spa?
    Yes, there's an indoor pool.
  • Are pets allowed at Mercure Cardiff Holland House Hotel & Spa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Mercure Cardiff Holland House Hotel & Spa?
    You can check in from 2:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Mercure Cardiff Holland House Hotel & Spa?
    Yes, there's an onsite restaurant. Nearby restaurants include The Clink Cymru (3-min walk), Ernest Willows (4-min walk), and AJ's (5-min walk).

Recent reviews

Very good 8.2 From 297 reviews

Exceptional 10.0
Nice hotel, good location.
Nice hotel, whilst bar shut Dominoes is just around the corner which is a great room service option!!! Parking on road is alot cheaper than hotel car park.
Jon, gb1 night business trip
Very good 8.0
Good Place
Stayed in this hotel twice and I liked the place
abas, gb3 night business trip
Exceptional 10.0
Nice Hotel and is only a 5 minute walk to the shopping centre. Good leisure facilities available at the hotel.
Glyn, gb2 night trip
Fair 4.0
The hotel is situated well in the city and parking was available but at £14 extra. The spa was highly disappointing
Mitch, gb1 night family trip
Very good 8.0
Yehhhhh
gb1 night trip
Good 6.0
Could have been better.
I had phoned through a few days beforehand requesting a not that this was to be a special weekend for a 40th friendship anniversary. There was no indication of this when we got to our room. Also there was only 1 set of toiletries. In addition to the shortage of toiletries, we were very limited to the tea & coffee available in our room. I did go down to reception and report these issues which were rectified by a member of housekeeping bringing us a bin liner containing more coffee and milk sachets. The breakfast wasn't as slick as it could have been - possibly short of staff? Tables weren't cleared off efficiently as we were shown to a table that had no cups or cutlery. There was a severe lack of dairy-free substitutes and a long queue for the hot breakfast. Gosh! the list goes on. But I can say on the whole we were happy with the location and size of our room. The bathroom was clean and well proportioned. The lifts worked and the pictures reflective of the wonderful city we were staying in.
Martin, gb1 night trip with friends
Good 6.0
Average
The first room we were given smelt awful the second we walked in the door. Reception apologised and immediately gave us another room. The room was nice however very compact. We had to call housekeeping for our iron as it was missing and there is nowhere to hang towels in the bathroom
gb1 night trip
Good 6.0
Iffy room.
Door to room wouldn’t open First time around so had to go back to reception. Room Was cold for ages. Television didn’t work. Pillows on the bed were all like rocks. There was a small hole in one of the bath towels. Hotel used for its good location. Lady on reception was very pleaseant.
gb1 night trip
Fair 4.0
Don't be fooled by the hotel photos
The hotel is in the middle of upgrading there bed mattresses. Unfortunately my 1 of 2 nights was on the 'spring mattress' which is absolutely awful! I reported to reception the following morning and they happily offered me another room with the new mattress. Everything was great with the room except, when I needed to use the shower, there was no hot water. With a reservation at 3pm on Christmas day and only have 1hour 30 to get sorted, it was very much a massive disappointment. Now reception were looking for another room with a new mattress and hot water which they wasn't able to find straight away. They offered me a room to temporarily shower in so I could get to my reservation on time and they offered me a free taxi toy restraint there and back. In the end we did get it sorted however I wouldn't go there for Christmas. There is not much Christmas spirit around the hotel (Christmas music, staff effort) and wouldn't really want to back to this hotel again. We had a Panaramic view room and the windows are in need of cleaning. Very dirty which spoils it and the room are very basic. This is my second and last time I visit this hotel
gb2 night trip
Exceptional 10.0
highly recommended
Did think we could check in at 12.30 but was told it was not until 2pm but were able to leave our cases, Good checkout time and have used this hotel previously and would highly recommend it. Good location and fairly central for shopping.
Linda, gb1 night family trip

Mercure Cardiff Holland House Hotel & Spa

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