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dusitD2 Naseem Resort, Jabal Akhdar

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Aerial view
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of dusitD2 Naseem Resort, Jabal Akhdar

dusitD2 Naseem Resort, Jabal Akhdar

4.5 star property
Luxury resort in Sayq with water park and spa

9.4/10 Exceptional

24 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Jabal Akhdar, Sayq, Al Batinah South, 621
Main amenities
  • Daily housekeeping
  • 3 restaurants and pool bar
  • Full-service spa
  • Outdoor pool
  • Water park
  • Breakfast available
  • Free children's club
  • Free shopping centre shuttle
  • 24-hour health club
  • 24-hour room service
  • In-room childcare
  • 24-hour business centre
Feel at home
  • Free cots/infant beds
  • Supervised childcare (surcharge)
  • Playground on site
  • Children's club (free)
  • Microwave
  • Connecting/adjoining rooms available

Room options

About this area

Getting around

  • Muscat (MCT-Muscat Intl.) - 112 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • Albaha Cafe - 6 min drive
  • layali al jabal - 5 min drive
  • Robo'u Alsaab Trade Restaurant - 4 min drive
  • Al Masian - 6 min drive
  • Al Burj Lounge - 6 min drive

About this property

dusitD2 Naseem Resort, Jabal Akhdar

A great choice for a stay in Sayq, dusitD2 Naseem Resort, Jabal Akhdar features a free kids' club and offers an airport shuttle (available 24 hours) for OMR 90 per vehicle. Guests can be pampered with massages at the spa, and All Day Dining, one of 3 restaurants, serves international cuisine and is open for breakfast and lunch. There's a water park and an outdoor pool, and in-room conveniences at this luxurious resort include sofa beds and microwaves.

Languages

Arabic, English, Filipino, French, German, Hindi, Spanish, Thai, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Dusit Care (Dusit Hotels & Resorts)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older; guests must have received complete COVID-19 vaccination at least 16 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 252 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 16 and older; guests must have received complete COVID-19 vaccination at least 16 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle within 55 kilometers*
  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
  • 3 restaurants
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Free children's club
  • Water park access (surcharge)
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games
  • Toys
  • Art supplies
  • Children's books

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Shopping

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (431 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2021
  • Garden
  • Terrace
  • 24-hour health club
  • An outdoor pool
  • Water park access (surcharge)
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Hand-held shower heads
  • Height-adjustable showerheads
  • Grab bar in shower
  • Roll-in shower
  • Doorbell and phone notifications
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room

Languages

  • Arabic
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Spanish
  • Thai
  • Urdu

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Sofa bed
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Microwave
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include massages. The spa is open daily.

Dining

All Day Dining – This family restaurant specialises in international cuisine and serves breakfast, lunch and light fare. A children's menu is available.
Lebanese Restaurant – This restaurant specialises in Middle Eastern cuisine and serves lunch, dinner and light fare. Open daily.
Pool Bar – This tapas bar is located by the pool. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: 8 per cent

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately OMR 8 for adults and OMR 4 for children
  • Airport shuttle service is offered for an extra charge of OMR 90 per vehicle (one-way. Maximum occupancy 5)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 16 and over; guests must have received complete COVID-19 vaccination at least 16 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Dusit Care (Dusit Hotels & Resorts) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

dusitD2 Naseem Resort, Jabal Akhdar Sayq
dusitD2 Naseem Resort, Jabal Akhdar Resort
dusitD2 Naseem Resort, Jabal Akhdar Resort Sayq

Frequently asked questions

Does dusitD2 Naseem Resort, Jabal Akhdar offer free cancellation for a full refund?
Yes, dusitD2 Naseem Resort, Jabal Akhdar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at dusitD2 Naseem Resort, Jabal Akhdar?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at dusitD2 Naseem Resort, Jabal Akhdar?
Yes, there's an outdoor pool.
Are pets allowed at dusitD2 Naseem Resort, Jabal Akhdar?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at dusitD2 Naseem Resort, Jabal Akhdar?
Yes, there's free self parking.
Is an airport shuttle service offered by dusitD2 Naseem Resort, Jabal Akhdar?
Yes, an airport shuttle is available. The charge is OMR 90 per vehicle one-way.
What are the check-in and check-out times at dusitD2 Naseem Resort, Jabal Akhdar?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at dusitD2 Naseem Resort, Jabal Akhdar and nearby?
On-site recreation at dusitD2 Naseem Resort, Jabal Akhdar includes aerobics , pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. DusitD2 Naseem Resort, Jabal Akhdar also has a water park and a 24-hour health club, as well as a garden.
Are there restaurants at or near dusitD2 Naseem Resort, Jabal Akhdar?
Yes, there are 3 on-site restaurants, featuring international cuisine, pool views and poolside dining.

Reviews

9.4

Exceptional

9.9/10

Cleanliness

9.7/10

Staff & service

9.7/10

Amenities

9.4/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent stay. The buffet dinner and breakfast was also fantastic! The only issue is that the hotel should do something about the sewer smell that you come across along one of the walking paths.
Mohammad, 1-night trip
Verified Hotels.com guest review

8/10 Very good

NORRIS, 1-night trip
Verified Hotels.com guest review

6/10 Good

In summary it was good stay with some issues. The rooms have thin walls and an interconnecting door and you hear every word. Which is not good when you want to sleep and the person next to you is partying. We had to change rooms due to loud and rude guests. In one of the rooms the bathroom flooded from the shower as the floor tiles where done wrongly. Additionally the feel of the place is strange and the hotel almost looks like a building site (maybe it will improve with time and better gardens) But let’s come to the positive, the rooms were clean and spacious. The location was good for hiking. The food in the restaurant was very good and the people in the restaurant tried everything to make us feel looked after.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

I will come back again I really like the place
Abdulaziz, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

unique property
Kenneth P., 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Another Gem in the mountains
Beautiful hotel. Unlike it’s rivals (Anantara and alila), it’s less luxurious but also more reasonably priced! Perfect for families and friends. Lots of activities. Rooms are clean. However, the thing that stood out was the service and the food! Two waitresses in the main restaurant, Ms. Ehlyn and Ms. April were very welcoming, accommodating and sweet.
Ali, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Arun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shadi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kedar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place and great personal
Daniel, 1-night family trip
Verified Orbitz guest review