Nestled in the rural landscape, Holiday Inn Express & Suites Sylva - Western Carolina Area offers a warm welcome with a breakfast buffet and garden. Stay active at the gym or get down to business at the 24-hour center. With free WiFi, extended parking, and helpful staff you'll feel right at home.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Gym
Connecting rooms available
Laundry facilities
24/7 front desk
Air conditioning
Main amenities (12)
Housekeeping (on request)
Fitness centre
24-hour business centre
Business centre
24-hour front desk
Coffee/tea in a common area
Air conditioning
Garden
Computer station
Vending machine
Self-serve laundry
Conference space
For families (6)
Children stay free
Cots/infant beds (surcharge)
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
The current price is AU$152
AU$152
includes taxes & fees
2 Mar - 3 Mar
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
Highlights
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Hairdryer
Hydromassage showerhead
Private bathroom
Sleeps 4
2 Queen Beds
View all photos for Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)
Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG
Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG is a great choice for a stay in Sylva. Guests can visit the fitness centre for a workout, and free perks include WiFi, self-parking and buffet breakfast daily between 6:30 AM and 9:30 AM. The helpful staff and breakfast get great marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
67 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 1:30 AM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site extended parking
Free on-site motorhome/coach/lorry parking
Other information
No alcohol served on site
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Coffee/tea in a common area
Barbecue grills
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Working away
24-hour business centre
Meeting room
Computer station
Conference space (388 square feet)
Services
24-hour front desk
Laundry facilities
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Built in 2003
Garden
Picnic area
Fitness centre
At least 10% of profits reinvested in community and sustainability
No plastic drinking straws
Accessibility
Braille/raised signage
Lift
Assistive listening devices available
Room amenities
Be entertained
65-inch Smart TV
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Cot/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Hydromassage shower head
Free toiletries
Hairdryer
Towels
Stay connected
Free weekday newspapers
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Housekeeping (on request)
Connecting/adjoining rooms available
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
Renovations and closures
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
Indoor pool
The following facilities are closed on Friday and Saturday:
Indoor pool
Children & extra beds
Cots/infant beds are available for USD 10.00 per stay
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility or hot tub
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Hotel Stes Dillsboro-Western Carolina
Holiday Inn Express Stes Dillsboro-Western Carolina
Holiday Inn Express Sylva Western Carolina Area Hotel
Holiday Inn Express Western Hotel
Holiday Inn Express Sylva Western Carolina Area
Holiday Inn Express Western
Holiday Inn Express Hotel Stes Dillsboro Western Carolina
Holiday Inn Express Suites Sylva Western Carolina Area
Frequently asked questions
Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?
Yes, there's free self and extended parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?
Check-in start time: 4:00 PM; check-in end time: 1:30 AM. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?
No, this hotel doesn't have a casino, but Harrahs Cherokee Casino (17-min drive) is nearby.
What is there to do at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG and nearby?
Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG has a fitness centre and a picnic area, as well as a garden.
What's the area around Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG like?
Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG is a short 1-minute walk from Nantahala National Forest and 18 minutes' walk from Oaks Gallery.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
3 Feb 2025
Very clean, lovely hotel!
This was probably the cleanest hotel I’ve ever stayed in, and I have traveled a lot!
Verified traveller
2-night trip
10/10 Exceptional
18 Dec 2024
Great stay
Always great staying at the Holiday Inn, great bfast. Comfy beds.
Judy
Judy, 1-night trip
10/10 Exceptional
23 Feb 2025
Family Trip
Staff was super friendl and accommodating. Our room was big enough for a family of 6 and we didn’t feel cramped. The breakfast was better than I was expecting. There’s only one elevator but it wasn’t too bad of a wait. Water was cold at 9pm but warm in the morning. We honestly really enjoyed staying there. Not too far from everything. Would definitely stay there again.
Haley
Haley, 2-night trip
10/10 Exceptional
23 Nov 2024
It was nice and the staff was friendly.
natascha
natascha, 1-night trip
4/10 Fair
23 Feb 2025
Va ca hell
It was not that great of an experience. The hot tub was not working. The heat in the room was not working.
Niki
Niki, 2-night trip
10/10 Exceptional
25 Nov 2024
Cleanliness of the hotel room. Very quiet atmosphere.
Sharon
Sharon, 1-night trip
10/10 Exceptional
15 Dec 2024
Great choice!
Easy, quick check-in; check-in staff was very pleasant and informative; very clean from the lobby to our room; room was spotless; super clean bathroom; updated furniture; very clean beds; great pillows; easy check-out; breakfast choices were good - the omelets were a hit with my family; would definitely again
Angela
Angela, 1-night trip
10/10 Exceptional
26 July 2024
Very nice stay. Comfortable beds and great free breakfast.
Felicia
Felicia, 2-night trip
6/10 Good
2 Feb 2025
Hotel was comfortable-unfortunately our room was right next to the elevator and there was a gymnastics competition in town. Hallway was VERY noisy-doors slamming, kids running and screaming, people talking loudly.
Not the hotel’s fault-but seems like there’s no soundproofing.
Susan
Susan, 2-night trip
10/10 Exceptional
14 June 2024
Great place to stay and free breakfast!
Melissa
Melissa, 1-night trip
10/10 Exceptional
25 Nov 2024
Happiness
Excellent service comfort and clean.
The room was big and comfortably.
Mildred
Mildred, 2-night trip
8/10 Very good
17 Feb 2025
no hot tub
we picked this place because it was newly remodeled and was told it had a hot tub and heated pool. it is further away from our destination than we usually stay but came here for the tub. it was not operational. so we had to drive further each day to visit out daughter and did not have use of hot tub. we absolutely would not have strayed if we had known. the site should have notified people of such.
Verified traveller
3-night trip
10/10 Exceptional
1 Nov 2024
Great place to stay
Everything was great, very clean, very comfortable. It seemed like there was only one person that was taking care of the reception desk and the breakfast counter. She was working hard running around getting everyone everything they needed.
Jaime
Jaime, 1-night trip
10/10 Exceptional
9 Dec 2024
Birthday weekend
We thoroughly enjoyed our stay in this hotel. It is more expensive than we normally would pay. It really shouldn’t cost as much as it does. Even so, we loved staying here. It was close to historic Sylva.
Verified traveller
2-night trip
10/10 Exceptional
14 Aug 2024
Hotel was clean and comfortable. Felt safe and quiet.
Marshall
Marshall, 2-night trip
10/10 Exceptional
22 July 2024
Front desk staff was absolutely amazing!!
Dianna
Dianna, 1-night trip
10/10 Exceptional
4 Aug 2024
The Hotel is new and our rooms were great. The staff was very helpful and nice. We will definitely stay here again also the prices are affordable.
Jeffery
Jeffery, 2-night trip
8/10 Very good
28 May 2024
Nice stay
daniel
daniel, 1-night trip
4/10 Fair
5 Feb 2025
The toilet was stopped up, I had to wait 10min. for a plunger and after plunging for about 20min and pouring hot water into it, it still did not flush properly.
JAMES
JAMES, 3-night trip
10/10 Exceptional
9 May 2024
Great beakfast and helpful staff. Have stayed here several times.
joseph
joseph, 1-night trip
10/10 Exceptional
18 Aug 2024
Situated in a beautiful area but conveniently close to the highway. Clean, open, and relaxing lobby.
Melissa
Melissa, 2-night trip
4/10 Fair
28 Dec 2024
Holiday Inn Express Review
Bed was worse it could be. Two sleepless nights due to bed. Breakfast, no bacon though it had been served to others. No place to sit for breakfast. In all, not a good experience. May not use HI express again.
Dennis
Dennis, 2-night trip
10/10 Exceptional
22 Sept 2024
Breakfast was great. Many selections. Hot tub was cleaning and working well. Hotel looked new or recently refurbished. Staff was friendly.
John
John, 3-night trip
10/10 Exceptional
6 Aug 2024
Friendly staff
Teri Lynn
Teri Lynn, 1-night trip
10/10 Exceptional
14 July 2024
We stayed here based on the reviews. They were right! Nice rooms, comfy beds, clean, quiet, good breakfast - it did not disappoint! Will definitely stay again.