When you stay at Arcades, you'll be within a 15-minute walk of Basilica of Our Lady of the Rosary and Massabielle Grotto. Free WiFi is an added perk, and guests looking to stay active can experience the nearby downhill skiing and rafting.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
212 rooms
Arranged over 8 floors
Arriving/Leaving
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Coffee shop
What to do
Golfing nearby
Rafting nearby
Downhill skiing nearby
Working away
3 meeting rooms
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1987
Safe-deposit box at front desk
Terrace
Television in common areas
Accessibility
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Iron/ironing board (on request)
Sleep well
Blackout curtains
Free cot/infant bed
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Access via exterior corridors
Special features
Dining
On-site venue – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 8.50 per person
Policies
This property accepts credit cards.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Arcades Hotel
Arcades Hotel Lourdes
Arcades Lourdes
Hotel Arcades
Arcades Hotel
Arcades Lourdes
Arcades Hotel Lourdes
Frequently asked questions
Does Arcades offer free cancellation for a full refund?
Yes, Arcades does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arcades?
Sorry, pets aren't allowed.
Is parking offered on site at Arcades?
Sorry, there's no on-site parking at Arcades.
Is there an on-site casino at Arcades?
No, this hotel doesn't have a casino, but Bagneres-de-Bigorre Casino (24-min drive) is nearby.
What is there to do at Arcades and nearby?
Have fun with nearby winter activities such as downhill skiing, and in warmer months, enjoy a round of golf at the nearby golf course.
Are there restaurants at or near Arcades?
Yes, there's an on-site restaurant that offers Regional cuisine.
What's the area around Arcades like?
Arcades is a short 10-minute walk from Basilica of Our Lady of the Rosary and 11 minutes' walk from Massabielle Grotto.
Arcades Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.0/10
Staff & service
6.8/10
Property conditions & facilities
Reviews
8/10 Very good
26 Aug 2018
Great location and value for money
Stayed for 6 nights in August. Hotel is good if a little basic (no kettle in the room!), however, it is in a fantastic location and offered amazing value for money at @£30 per night.
Alex
Alex, 6-night business trip
Verified Hotels.com guest review
8/10 Very good
22 Aug 2018
Pleasant stay
We stayed there for 3nights and our experience has been very pleasant..the staff are very helpful and friendly,the rooms are clean and they offer daily housekeeping service which is amazing I feel.
Willy
Willy, 3-night romance trip
Verified Hotels.com guest review
8/10 Very good
6 Aug 2018
Terrence
Terrence, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
4 Aug 2018
A very clean and welcoming hotel. The beds are comfortable and rooms clean but are a little tried and out dated
Terrence
Terrence, 1-night trip
Verified Hotels.com guest review
6/10 Good
29 May 2017
Verified traveller
Verified Hotels.com guest review
6/10 Good
29 Apr 2014
Bertrand
Verified Hotels.com guest review
2/10 Poor
12 July 2012
Far enough to all must-see sights
Unfortunately did not come any close to our minimum expectations. First of all, the room size was too small and the bed was low-risen in height from the flooring making it very uneasy. Other negative points are, the bathroom had only a very small shower area and giving it a totally unhealthy look. As we checked in on 7/09/12 the people at the reception viz. Brigette and Reme were courteous and well behaved compared to the rude and ugly behavior of Mr. Didien at the time of our departure early morning around 5:30 AM on 7/10/2012. This is the truth and I will never recommend this hotel to anybody.
Verified traveller
Verified Hotels.com guest review
2/10 Poor
3 May 2019
Hôtels fermé les Arcades fermé depuis le 01/01/19 pouvez vous me rembourser
marie-claude
marie-claude, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2018
Realização de um sonho
Foi tudo bem
Humberto
Humberto, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
8 Oct 2018
Hubert
Hubert, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
6 Sept 2018
Verified traveller
2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
24 Aug 2018
Verified traveller
5-night trip with friends
Verified Hotels.com guest review
6/10 Good
20 Aug 2018
Hôtel accueil mais chambres très anciennes
Extérieur et hall très accueillant et moderne.
Cependant les couloirs menant aux chambres sont d’une décoration très ancienne
Les chambres sont très petites et très anciennes. Quelques araignées, poignées de placards cassées et toilettes sentant fort l’urine dans les deux chambres. Cependant le lit est confortable.
stef
stef, 1-night trip
Verified Expedia guest review
8/10 Very good
20 Aug 2018
Bonne continuation
C’et très bien 😊
Joann
Joann, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
18 Aug 2018
Tiago
Tiago, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
15 Aug 2018
vincenzo
vincenzo, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
5 Aug 2018
Hotel accueillant
Certaines choses auraient besoin d être réparées ! Rideau de la fenêtre qui tombe et porte savon à la salle de bain cassé.
Marie
Marie, 1-night trip
Verified Expedia guest review
8/10 Very good
19 June 2018
HOTEL NEL CENTRO DI LOURDES A DUE PASSI DALLA GROTTA.
BUON RAPPORTO QUALITA' PREZZO
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
15 June 2018
Es lo mejor
Ramón Osvaldo
Ramón Osvaldo, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Apr 2018
Excellent séjour; hôtel recommandable sans hésitation surtout rapport qualité prix
yannick
Verified Hotels.com guest review
8/10 Very good
7 Apr 2018
approximit géographique du sanctuaire
Un personnel très accueillant, à l'écoute de ses clients, une chambre très propre.
L'hôtel est situé approximité du sanctuaire. Je recommande fortement cet établissement.
Malika
Malika, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 Mar 2018
Excelente hotel
O Hotel Arcades fica à menos de 800m do Santuário de Lourdes. Tudo muito organizado, atendimento condial, café da manhã excelente, ou seja, tudo perfeito.
Claudio
Verified Hotels.com guest review
6/10 Good
2 Nov 2017
J'ai fait le choix de l'hôtel par rapport à sa situation et a un tarif très intéressant, donc pas d'attentes particulières.
Mais l'hôtel est triste et vieillot en particulier la salle de bain.
Danielle
Danielle, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Aug 2017
Parfait
Le séjour c"est très bien passé. Cela fait la 2eme fois que j'y vais j'y retournerai si je retourne dans la ville
nancy
nancy, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
6 July 2017
Albergo ben posizionato con i luoghi di interesse.
L'albergo si trova in una posizione centrale e comoda per raggiungere il Santuario ed il centro città. Ha un parcheggio pubblico a breve distanza.