Proserpine, QLD (PPP-Whitsunday Coast) - 36 min drive
Hamilton Island, QLD (HTI-Great Barrier Reef) - 14.8 miles/23.9 km
Proserpine Station - 25 min drive
Restaurants
Magnums Hotel - 3 min drive
Jubilee Tavern - 4 min walk
The Pub - 2 min drive
Paradiso Rooftop Bar & Restaurant - 3 min drive
The Deck - 3 min drive
About this property
Mango House Resort
A great choice for a stay in Jubilee Pocket, Mango House Resort features a nightclub. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with spa services. A terrace and a garden are offered, and in-room conveniences include washers/dryers and fridges. Fellow travellers like the overall property condition.
Languages
English
At a glance
Property size
32 apartments
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Check-out time is 10:00 AM
Special check-in instructions
The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 3:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
Other information
Smoke-free property
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Sunloungers
Full-service spa
Spa open daily
Spa services
Internet
Free WiFi
Parking and transport
Free covered self-parking on site
Food and drink
Fridge
Microwave
Toaster
Electric kettle
Coffee/tea maker
Bedrooms
Premium bedding
Bed sheets provided
Alarm clock
Bathrooms
Shower
Hairdryer
Shampoo
Soap
Toilet paper
Towels provided
Free toiletries
Living spaces
Living room
Entertainment
30-inch LCD TV with digital service
Evening entertainment
Concerts/live shows
Pool or billiards table
Table football
Ping pong table
Air hockey
Games room
Music library
Karaoke
Outdoor areas
Balcony
Terrace
Barbecue
Garden
Outdoor entertainment area
Laundry
Washer/dryer
Laundry facilities
Comfort
Air conditioning
Ceiling fan
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lifts
Upper floors accessible by stairs only
Smoke-free property
Services and conveniences
Tour/ticket assistance
Housekeeping (on request)
Luggage storage
Safe at front desk
Things to do
Nightclub
Bowling on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
32 rooms
Individually decorated
Individually furnished
Access via exterior cooridors
Special features
Spa
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, pool spa. The spa is open daily.
Fees & policies
Optional extras
Housekeeping is available for an extra charge and varies based on length of stay
Policies
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Mango House Resort Jubilee Pocket
Mango House Jubilee Pocket
Best Western Mango Hotel
Best Western Mango House Resort
Mango House Resort Aparthotel
Mango House Resort Jubilee Pocket
Mango House Resort Aparthotel Jubilee Pocket
Frequently asked questions
Does Mango House Resort offer free cancellation for a full refund?
Yes, Mango House Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mango House Resort?
Yes, there's an outdoor pool.
Are pets allowed at Mango House Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mango House Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Mango House Resort?
Check-in start time: 2 PM; check-in end time: 5:00 PM. Check-out time is 10:00 AM.
What is there to do at Mango House Resort and nearby?
On-site recreation at Mango House Resort includes bowling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Mango House Resort also has a nightclub and spa services, as well as an arcade and a garden.
Does Mango House Resort have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Mango House Resort like?
Mango House Resort is located a short 19-minute walk from Port of Airlie.
Mango House Resort Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
12 Oct 2024
Mango House Resort stay.
It was a night stay. Place.was clean and comfortable. Hotel manager was friendly. The place was not busy and could be good if she had upgrade me to a pool view room.
Felix
Felix, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
19 Sept 2024
The toilet stunck so bad. The dish washer was full of dirty dishes. I booked for 4 people it was advertised as double bed and 2 single sofa beds. The two single sofa beds were actually the conner couches that did not turn into a sofa. The kids were so uncomfortable. We tried to use the BARBAQUE to make out self BARBAQUE there was no light there had to use our phone light. I would never say here again.
Verce
Verce, 3-night family trip
Verified Expedia guest review
6/10 Good
18 Aug 2024
Disappointed the cleaner did not do a proper clean. All cups were filthy, which made one think, maybe all utensil and plates were the same.
Lesley
Lesley, 1-night family trip
Verified Wotif guest review
6/10 Good
30 July 2024
Kristy
Kristy, 1-night trip
Verified Expedia guest review
8/10 Very good
18 Feb 2024
Nice and clean, hasslefree
megan
megan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 Jan 2024
The best above all the other self-contained apartments that stayed in all my life in Australia and New Zealand. I will definitely stay there if I travel that way to the Whitsundays again in future.
Basil
Basil, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Jan 2024
Property Manager is friendly and helpful. We stayed only one night and all went very well for us. We will stay again here.
Kevin
Kevin, 1-night trip
Verified Expedia guest review
6/10 Good
15 Jan 2024
I think Mango House would have been good ten years ago. The rooms need upgrading as does the pool. The rooms are spacious enough (we had a one bedroom apartment). There was three of us, husband, wife and teenage daughter. We booked a one bedroom apartment with queen bed and double sofa bed. There was no sofa bed. It was a built in sofa that could apparently be slept in. Like two small single size I guess? Definitely not what you would expect when booking a double sofa bed…something that pulls out to make a double bed. There were dirty dishes in the dishwasher. On check in it was mentioned that a cleaner had quit that morning so probably done in a hurry. The good…separate toilet to bathroom (although not sure why exhaust fan was in toilet and not bathroom) and washer/dryer. Kitchen had everything you need. And good quality toilet paper! We bring our own but didn’t have to use it! 😂 Both times we went to the office (to get pool towels and check out) we were going to ask about sofa bed but both times the lady was on speaker phone to family it seemed and didn’t seem to want to hang up and serve customers. We were a bit disappointed but we booked late and this was what was available and it was good value compared to other places. With some improvements it could be a lovely place.
Shayne
Shayne, 6-night family trip
Verified Wotif guest review
2/10 Poor
3 Jan 2024
Fasle advertising - there is None of the following - Netflix, Ovens, Stovetops, Baths, Dushwasher, Close to beach. Cultery all chipped and unit, bbq and proprty so dirty.
Sue and Roy
Sue and Roy, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Dec 2023
Stayed in a 2broom apartment with my family of four in December 2023. Very good apartments for families because it has everything that a family needs while in Whitsunday/Airlie Beach/Jubilee Pocket. Pam was very friendly providing customer service to us/her customers. Thank you Mango Tree Motel
Basil
Basil, 1-night family trip
Verified Expedia guest review
6/10 Good
21 Nov 2023
Sam
Sam, 1-night trip
Verified Wotif guest review
8/10 Very good
12 Nov 2023
Property would benefit from some deep cleaning.
Amanda
Amanda, 2-night trip
Verified Wotif guest review
8/10 Very good
15 Oct 2023
We had a lovely stay, could not fault the accommodation or device.
However, it is on a main road and is very noisey if you are staying on the roadside of the accommodation.
Susan
Susan, 2-night romance trip
Verified Expedia guest review
8/10 Very good
6 Oct 2023
Pam was really helpful
avni
avni, 6-night family trip
Verified Expedia guest review
2/10 Poor
30 Sept 2023
Stacy
Stacy, 1-night trip
Verified Wotif guest review
10/10 Exceptional
30 Sept 2023
The units were spacious unlike the tiny room in the luxury hotel we were booked into in Airlie Beach. We absolutely enjoyed the lovely owner/manager, the beautiful gardens and the lovely large pool. Airlie beach was a short bus trip away and the buses came every 20 minutes or so. There was also a tavern across the road that could cook real blue steaks.
david
david, 1-night romance trip
Verified Wotif guest review
8/10 Very good
10 Sept 2023
A bit untidy around the carports. But overall quite good. Found the toilet room to be very small
Graham
Graham, 1-night trip
Verified Wotif guest review
10/10 Exceptional
8 Sept 2023
Beautiful property, love the pool! Great location
Lyndal
Lyndal, 1-night trip
Verified Wotif guest review
4/10 Fair
4 Sept 2023
The Mamager was rude and unhelpful, the beds
we’re on hard wood and very uncomfortable. When asking if she could move us to another room she was very rude and not happy to assist.
Would never stay there again
Andrew
Andrew, 2-night family trip
Verified Expedia guest review
6/10 Good
27 Aug 2023
Andrew
Andrew, 3-night trip
Verified Wotif guest review
10/10 Exceptional
25 Aug 2023
Andrea
Andrea, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2023
Very clean, updated property.
Jennifer
Jennifer, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
30 July 2023
Great
Peter
Peter, 1-night family trip
Verified Wotif guest review
2/10 Poor
26 July 2023
Justyna
Justyna, 1-night trip
Verified Wotif guest review
6/10 Good
9 July 2023
Lipstick on the glassware Shower recess needed a good scrub Washing machine smelt mouldy