Destination
Guests
All properties in Hamburg, Germany

Best Western Premier Alsterkrug Hotel

Luxury hotel with 3 restaurants, near Stadtpark

  • Free WiFi
From
A$174

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Hotel Front
  • Hotel Front
  • Living Area
  • Bathroom
  • Hotel Front
Hotel Front. Image 1 of 88.
1 / 88Hotel Front
8.4.Very good.
  • Great facilities and a comfortable room. Food at the hotel was excellent. Friendly staff…

    Feb. 23, 2020

  • Excellent service. The hotel is overall in good condition l, however it was noisy when…

    Feb. 4, 2020

See all 46 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Non-smoking
    • Gym

    Property highlights

    Main amenities

    • 105 smoke-free guestrooms
    • Daily housekeeping
    • 3 restaurants and bar/lounge
    • Breakfast available
    • 24-hour fitness center
    • Valet parking

    For families

    • Free cots/infant beds
    • Babysitting or childcare (surcharge)
    • Rollaway/extra beds (surcharge)
    • Private bathroom
    • Premium TV channels
    • Television

    What’s around

    • In Hamburg-Nord
    • University Medical Center Hamburg-Eppendorf - 43 min walk
    • Stadtpark - 28 min walk
    • Lufthansa Technik AG - 14 min walk
    • Sporthalle Hamburg - 24 min walk
    • Planetarium Hamburg - 24 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Standard Room, 1 Double Bed, Garden View (Quiet Location)
    • Executive Room, 1 Double Bed
    • Premium Room, 1 Double Bed, Garden View (Quiet Location)
    • Comfort Room, 1 Double Bed (Converts to 2 Twin Beds)

    Location

    • In Hamburg-Nord
    • University Medical Center Hamburg-Eppendorf - 43 min walk
    • Stadtpark - 28 min walk

    What’s around

    Landmarks

    • In Hamburg-Nord
    • University Medical Center Hamburg-Eppendorf - 43 min walk
    • Stadtpark - 28 min walk
    • Lufthansa Technik AG - 14 min walk
    • Sporthalle Hamburg - 24 min walk
    • Planetarium Hamburg - 24 min walk
    • City Nord - 31 min walk
    • Eppendorfer Landstrasse - 33 min walk
    • Kampnagel - 2.4 mi / 3.9 km
    • Alster Lakes - 2.7 mi / 4.3 km
    • Isemarkt - 2.7 mi / 4.4 km

    Getting around

    • Hamburg Airport (HAM) - 6 min drive
    • Barmbek Station - 8 min drive
    • Hamburg Dammtor Station - 8 min drive
    • Sternschanze Station - 9 min drive
    • Alsterdorf U-Bahn - 15 min walk
    • Lattenkamp U-Bahn - 22 min walk
    • Sengelmannstrasse U-Bahn - 24 min walk
    • Cruise terminal shuttle (surcharge)

    At a glance

    Hotel size

    • This hotel has 105 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is 11 AM
    • Express check-out

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting/childcare*

    Pets

    • Pets allowed (dogs and cats only)*
    • Specific rooms only, restrictions apply*
    • 1 per room
    • Food and water bowls available

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Cruise terminal shuttle*

    Parking

    • Uncovered onsite self parking (EUR 3 per day)
    • Covered onsite valet parking (EUR 15 per day)
    • Onsite garage
    • Free offsite parking within 5 ft
    • Street parking available

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 3 restaurants
    • Bar/lounge
    • Coffee shop/café
    • 24-hour room service
    • Barbecue grills

    Things to do

    • 24-hour fitness facilities
    • Spa services on site
    • Sauna
    • Bowling alley on site
    • Golfing nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Sailing nearby

    Working away

    • Business centre
    • Number of meeting rooms - 6
    • Conference space
    • Conference space size (feet) - 2669
    • Conference space size (meters) - 248
    • Conference centre
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff
    • Porter

    Facilities

    • Number of buildings/towers - 1
    • Year Built – 1985
    • Lift
    • Safe-deposit box at front desk
    • Garden
    • Terrace

    Languages Spoken

    • English
    • German

    In the room

    Home comforts

    • Minibar
    • Espresso maker
    • Bathrobes
    • Iron/ironing board (on request)

    Sleep well

    • Hypo-allergenic bedding available
    • Pillow menu
    • Blackout drapes/curtains
    • Soundproofed rooms

    Things to enjoy

    • Individually furnished

    Freshen up

    • Private bathroom
    • Rainfall showerhead
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • 23-inch flat-screen TV
    • Pay movies
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

    Dining

    Restaurant Alsterkrug - This restaurant specializes in German cuisine and serves lunch and dinner.

    Bierstube - This restaurant specializes in German cuisine and serves lunch and dinner. Open daily.

    Kegelbahn - This restaurant serves dinner only. Open daily.

    Small print

    Also known as

    • Best Western Premier Alsterkrug Hotel Hamburg
    • Best Western Premier Alsterkrug Hotel Hotel
    • Best Western Premier Alsterkrug Hotel Hamburg
    • Best Western Premier Alsterkrug Hotel Hotel Hamburg
    • Best Western Premier Alsterkrug Hotel
    • Best Western Premier Alsterkrug Hamburg
    • Best Western Premier Alsterkrug
    • Best Premier Alsterkrug
    • Best Western Premier Alsterkrug Hotel
    • Best Western Premier Alsterkrug Hotel Hamburg
    • Hotel Alsterkrug Best Western
    • Best Premier Alsterkrug

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge of EUR 40 (subject to availability)

    Uncovered self parking costs EUR 3 per day

    Covered valet parking costs EUR 15 per day

    Rollaway beds are available for EUR 60.0 per night

    Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Pets are allowed for an extra charge of EUR 15 per pet, per night

    Service animals exempt from fees

    Policies

    For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

    Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts credit cards. Cash is not accepted.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:
    • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 4.00 per person, per night

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Best Western Premier Alsterkrug Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 3 per day. Valet parking costs EUR 15 per day.
    • Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 40 (subject to availability). Express check-out and contactless check-in and check-out are available.
    • Yes, there are 3 onsite restaurants, featuring German cuisine. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include FuLu (10-min walk), Alexandros (11-min walk), and Bang Bistro (12-min walk).
    • No, this hotel doesn't have a casino, but Casino Esplanade (8-min drive) is nearby.
    • Have fun with activities like hiking, kayaking, and sailing, and practice your swing at the nearby golf course. Additional recreation onsite includes bowling. Enjoy amenities like a 24-hour fitness center, a sauna, and a garden.
    8.4.Very good.
    • 10.0.Exceptional

      Close to airport

      Amazing close by to tge airport maximum you will pay on taxi 10 euros, freindly staff and was clean would recommend

      1 night trip, Sep. 22, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Hidden gem near the Hamburg airport.

      Surprisingly beautiful, small hotel hidden away in a residential suburb of Hamburg, within walking distance to the airport. The hotel is immaculate, even romantic in its setting. Excellent for adults wanting some "me" time. It's probably a little too secluded for rambunctious children. It's a must stay for adults wanting to be near the airport. While you're there, try the little cafe on the river two blocks down.

      William, 1 night business trip, Jun. 25, 2019

      Verified Hotels.com guest review

    • 4.0.Fair

      No WiFi as promised

      1 night business trip, Jun. 24, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      It was ok but for price not exceptional. Front desk friendly and helpful but dinning Waitress was fair.

      1 night trip, May 29, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Overall is Good. Mattress is a bit soft. Reception is nice & pleasant!

      3 night business trip, Mar. 31, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Moderate

      Abdulkarim, 3 night trip, Mar. 3, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      A cozy retreat in a cold winter.

      Hotel was good. Staff were friendly.

      charles, 7 night business trip, Jan. 19, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Convenient and clean

      Second time I have stayed here, very convenient to airport and not difficult to get downtown. Bit warm in the room due to warmer than usual summer but otherwise very comfortable hotel and great breakfast

      Jim, 3 night business trip, Sep. 3, 2018

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Convenient near airport

      Perfect if you need a place to stay before an early morning flight out of Hamburg Airport.

      Chris, 1 night business trip, May 31, 2018

      Verified Hotels.com guest review

    • 6.0.Good

      Das Personal war freundlich und das Zimmer okay. Negativ war der Straßenlärm und die tropfende Klimaanlage sowie, dass Corona bedingt beim Frühstück kein Buffet zur Verfügung stand - was in anderen Hotels i.d.R. kein Problem darstellt und möglich ist. Die Bewertung bezieht sich auf das Preis - Leistungsverhältnis.

      RogerK, 3 night romance trip, Sep. 4, 2020

      Verified Expedia guest review

    See all 46 reviews