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Shadow Mountain Resort

3.5 star property
Resort with outdoor pool, near El Paseo Shopping District
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shadow Mountain Resort

Exterior
Exterior
Exterior
Exterior
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Laundry facilities
  • Gym
  • Air conditioning
  • Free parking

Main amenities (12)

  • Restaurants and bar/lounge
  • Outdoor pool and 5 hot tubs
  • Breakfast available
  • Fitness centre
  • Sauna
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Terrace
  • Air conditioning
  • Garden
  • Front desk safe

Feel at home (6)

  • Rollaway/extra beds
  • Kitchen
  • Premium TV channels
  • Garden
  • Terrace
  • Laundry facilities

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Villa, 3 Bedrooms, Fireplace (Full Kitchen )

Villa, 3 Bedrooms, Fireplace (Full Kitchen ) | Exterior

Villa, 3 Bedrooms, Fireplace (Full Kitchen )

Highlights

Balcony
Garden
Fireplace
Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Villa, 2 Bedrooms, Kitchen

Villa, 2 Bedrooms, Kitchen

Villa, 2 Bedrooms, Kitchen

Highlights

Balcony or patio
Air conditioning
Kitchen
Fridge
Flat-screen TV
Rollaway/extra beds
2 bedrooms
Cots/infant beds
  • 130 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Condo, 2 Bedrooms, Kitchen

Condo, 2 Bedrooms, Kitchen

Condo, 2 Bedrooms, Kitchen

Highlights

Balcony or patio
Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
2 bathrooms
Hairdryer
  • 102 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Condo, 1 Bedroom, Kitchen

Condo, 1 Bedroom, Kitchen

Condo, 1 Bedroom, Kitchen

Highlights

Balcony or patio
Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Microwave
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Kitchen

Studio, Kitchen

Studio, Kitchen

Highlights

Balcony or patio
Air conditioning
Kitchen
Fridge
Flat-screen TV
Hairdryer
Microwave
Coffee/tea maker
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Condo, 3 Bedrooms

Condo, 3 Bedrooms | Living area

Condo, 3 Bedrooms

Highlights

Balcony or patio
Air conditioning
Kitchen
Fridge
Flat-screen TV
3 bedrooms
Hairdryer
3 bathrooms
  • Sleeps 5
  • 2 Queen Beds and 2 King Beds

Similar properties

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Marriott's Shadow Ridge

Pool
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Laundry facilities
Parking available
8.8 out of 10, Excellent, (2443)
The price is AU$279
includes taxes & fees
12 Jan - 13 Jan 2025
Marriott's Shadow Ridge
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About the area

Map
45750 San Luis Rey Ave, Palm Desert, CA, 92260

What's nearby

  • El Paseo Shopping District - 5 min walk
  • The Shops at Palm Desert - 3 min drive
  • Living Desert Zoo and Gardens - 3 min drive
  • McCallum Theatre - 3 min drive
  • Desert Willow Golf Resort - 7 min drive

Getting around

  • Bermuda Dunes, CA (UDD) - 14 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 32 min drive
  • Thermal, CA (TRM-Jacqueline Cochran Regional) - 33 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 89 min drive
  • Palm Springs Station - 25 min drive

Restaurants

  • ‪The Real Italian Deli - ‬14 min walk
  • ‪Tommy Bahama Restaurant, Bar & Store - ‬7 min walk
  • ‪Blaze Pizza - ‬13 min walk
  • ‪The Coffee Bean and Tea Leaf - ‬10 min walk
  • ‪Luna Grill Palm Desert - ‬11 min walk

About this property

Shadow Mountain Resort

When you stay at Shadow Mountain Resort, you'll be within a 15-minute drive of Indian Wells Tennis Garden and Agua Caliente Casino. Guests can take a dip in the outdoor pool or grab a bite to eat at Delish Bistro + Bar, which serves breakfast and lunch. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the overall property condition.

Languages

English, Spanish

At a glance

Hotel size

  • 125 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 9:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 5:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills

What to do

  • Tennis lessons
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Pool loungers
  • Pool umbrellas

Facilities

  • 7 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • 5 hot tubs
  • Sauna
  • Banquet hall

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • DVD player
  • 40-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens
  • Laundry detergent

Sleep well

  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free long-distance and local calls

Food and drink

  • Fridge
  • Microwave
  • Kitchen

Special features

Dining

Delish Bistro + Bar – This poolside bistro serves breakfast, brunch and lunch. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 12 to 20 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 June to 30 September:
  • Dining venue

Children & extra beds

  • Cots/infant beds are available for USD 15.0 per stay
  • Rollaway beds are available for USD 15.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10 PM

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

Mountain Shadow Resort
Shadow Mountain Palm Desert
Shadow Mountain Resort
Shadow Mountain Resort Palm Desert
Shadow Resort
Shadow Mountain Hotel
Shadow Mountain Resort And Club Hotel Palm Desert
Shadow Mountain
Shadow Mountain Resort Resort
Shadow Mountain Resort Palm Desert
Shadow Mountain Resort Resort Palm Desert

Frequently asked questions

Does Shadow Mountain Resort offer free cancellation for a full refund?
Yes, Shadow Mountain Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shadow Mountain Resort?
Yes, there's an outdoor pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Shadow Mountain Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Shadow Mountain Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Shadow Mountain Resort?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Shadow Mountain Resort?
No, this resort doesn't have a casino, but Agua Caliente Casino Cathedral City (11-min drive) and Agua Caliente Casino (14-min drive) are both nearby.
What is there to do at Shadow Mountain Resort and nearby?
Practise your swing on the tennis courts. Soothe your senses in one of the 5 hot tubs or make use of other amenities, which include an outdoor pool and a sauna. Shadow Mountain Resort also has a fitness centre and a garden.
Are there restaurants at or near Shadow Mountain Resort?
Yes, Delish Bistro + Bar offers pool views and poolside dining.
Does Shadow Mountain Resort have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a fridge and a microwave.
Does Shadow Mountain Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Shadow Mountain Resort like?
Shadow Mountain Resort is a short 5-minute walk from El Paseo Shopping District and 8 minutes' walk from The Gardens on El Paseo.

Shadow Mountain Resort Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

First time there, customer services was great. Restaurant inside the property was amazing. The villa we stayed was beautiful and clean. I will recommend this place to everybody and i will continue to visit.
beatriz, 2-night trip
Verified Expedia guest review

8/10 Very good

Love the Resort
shannon, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Teresa, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cindy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I love the safety and security aspect of the property. My children are safe and the convenience of having restaurants near by.
Edith, 3-night family trip
Verified Expedia guest review

8/10 Very good

The property is a little dated but overall conditions are clean and good. The pool restaurant was great and the owners were very accommodating and pleasant. We would stay here again
Elizabeth, 2-night trip
Verified Expedia guest review

4/10 Fair

Old smell in the rooms ! Old smell , hard to sleep with it ! Also too much noise in the second floor ! We were in the first floors !
Carlos, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We had a wonderful two room villa that was perfect. However, the upkeep of the grounds and pool area are nonexistent. Peeling paint/rust on the metal fences around the very dirty pool. Dirt was accumulating on the bottom of the pool and the coping and tile need to be repaired. This could be the best pool in the area if someone would put some work into it.
Kathleen, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

2/10 Poor

I have to give this place a bad rating. I traveled alone with my three children. The first night we stayed, we were getting ready for bed, and when my kids went to pull out the sofabed, it had a sign saying, “Don’t open Broken.” We had to change rooms at 10 pm, and no staff member offered to help. I had just gone grocery shopping, and the new room did not have a full refrigerator, so most of my groceries went to waste. THEN, as my 5-year-old was sitting on a sofa/chair, he pulled out an OPENED pocket KNIFE that was placed in the cushion facing blade up. I reported all my concerns and brought in the knife, but all I got was an I don’t know how that happened.
Tara, 2-night family trip
Verified Expedia guest review

4/10 Fair

Very noisy all around the resort due to renovations by owners of units that are not part of Shadow Mountain. No cleaning services (no matter how long you stay) provided by the management and you have to get your own replacement towels and bathroom tissues by walking down to the front desk! AC unit was extremely loud! Tennis courts were full of dust (ball marks can be seen)!! Definitely not a good value for the price and would not recommend this place.
Suneel, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

christopher, 3-night trip
Verified Expedia guest review

8/10 Very good

4-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice place with tennis courts
Pros - Great place to stay for Indian Well, close to a cute downtown area with lots of shops and restaurants. Quiet and relaxing. Cons - they must allow pets here, lots of people have their dogs. Great for them, not so great for other people who had to deal with pet hairs, or had allergies to dogs. They tried to keep it clean, but I am sure people let their pets on the bed and sofa, etc...
5-night trip
Verified Hotels.com guest review

6/10 Good

Great for tennis enthusiasts. We booked for BNP first week...lots of tennis action here. Book well in advance to avoid disappointment. Affordable option with tennis.
Gillian, 4-night trip
Verified Expedia guest review

8/10 Very good

Kristin, 6-night trip
Verified Hotels.com guest review

2/10 Poor

I was surprised this property was even listed on expedia. The room was so smelly and stinky that I called and complained and they sent me some room spray. It smelled like mold, mildew and smoke. I only booked this room because it had a pull out bed as well and guess what, the pull out bed was broken and didn't even open out. You couldn't even sit on the couch, it smelled so badly. I had to get fresh sheets and put them on the couch to sit on it. Even the little dinette had folded paper stuffed under the leg to keep it steady. When I complained and asked for a different room they said they couldn't change the room since they didn't have any other available, they wouldn't give me a refund because I didn't book directly with them. All in all this place was terrible and definitely overprices, if I had stayed in a motel I would have had a better experience.
Gina, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Beautiful grounds. Great location. Carpet needs cleaning. Unable to use 2 chairs as bolts were loose otherwise nice unit
Lisa, 14-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was great!!
timothy, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Loved the tennis opportunities and other amenities.
Ernest, 5-night trip
Verified Expedia guest review

2/10 Poor

Do not stay here
Many places in the area that are cleaner, nicer, more comfortable and with much better customer service than this place. Do yourself a favor and don’t stay here.
4-night family trip
Verified Hotels.com guest review

6/10 Good

This is not a 4 star resort, but rather a 3 star hotel. Buildings are old. Pool and jacuzzi need resurfacing Kitchen was outdated: old coffee maker, no dishwasher There was a dead bug inside kitchen counter There is no housekeeping service, no hand-soap, body wash, conditioner or body lotion in the bathroom. Bathroom is very small It would be OK for $ 100 per night, but not for $ 180
Olga, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Al, 2-night trip
Verified Hotels.com guest review