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Mercure Hotel Berlin City

4.0 star property
Hotel with restaurant, near Alexanderplatz
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Berlin City

Lobby
Exterior
Sports facility
Reception
Lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is AU$144
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2017
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed, Garden View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed, Garden View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2017
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2017
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2017
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2017
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Garden View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Double Bed, Garden View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Mercure Hotel MOA Berlin

Pet-friendly
Parking available
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (1007)
The price is AU$133
includes taxes & fees
10 Jan - 11 Jan 2025
Mercure Hotel MOA Berlin
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About the area

Map
Invalidenstr. 38, Berlin, BE, 10115

What's nearby

  • Friedrichstrasse - 7 min walk - 0.6 km
  • Berlin Wall Memorial - 8 min walk - 0.7 km
  • Brandenburg Gate - 4 min drive - 2.4 km
  • Potsdamer Platz - 5 min drive - 3.6 km
  • Alexanderplatz - 6 min drive - 4.3 km

Getting around

  • Berlin (BER-Brandenburg) - 41 min drive
  • Berlin Central Station - 13 min walk
  • Berlin Central Station (tief) - 14 min walk
  • Berlin (QPP-Berlin Central Station) - 14 min walk
  • Natural History Museum U-Bahn - 2 min walk
  • Invalidenpark Tram Stop - 5 min walk
  • Nord S-Bahn - 6 min walk

Restaurants

  • ‪Oslo Kaffebar - ‬5 min walk
  • ‪Baeckerei Steinecke - ‬5 min walk
  • ‪Bistro Grillhaus - ‬2 min walk
  • ‪Meet Me Halfway - ‬3 min walk
  • ‪Takumi NINE Sapporo - ‬3 min walk

About this property

Mercure Hotel Berlin City

When you stay at Mercure Hotel Berlin City, you'll be a short five-minute drive from Friedrichstrasse and Gendarmenmarkt. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this eco-friendly hotel include a snack bar/deli, a terrace and a garden. Fellow travellers like that it's only a short walk to public transportation: Natural History Museum U-Bahn is steps away and Invalidenpark Tram Stop is 5 minutes.

Languages

English, French, German, Italian, Polish, Spanish, Turkish

At a glance

Hotel size

  • 246 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Golfing nearby
  • Boat tours nearby
  • Segway hire/tours nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • Built in 2002
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 23 per person
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self-parking costs EUR 19 per day with in/out privileges

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June until 31 August.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 120493093

Also known as

Mercure Berlin City
Mercure Hotel Berlin City
Mercure Berlin
Mercure Berlin City Berlin
Mercure Hotel Berlin City Hotel
Mercure Hotel Berlin City Berlin
Mercure Hotel Berlin City Hotel Berlin

Frequently asked questions

Does Mercure Hotel Berlin City offer free cancellation for a full refund?
Yes, Mercure Hotel Berlin City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel Berlin City?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Hotel Berlin City?
Yes. Self-parking costs EUR 19 per day. Electric car charging is available.
What are the check-in and check-out times at Mercure Hotel Berlin City?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Mercure Hotel Berlin City and nearby?
Have fun with nearby activities such as boat tours and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire. Mercure Hotel Berlin City also has a garden.
Are there restaurants at or near Mercure Hotel Berlin City?
Yes, there's an on-site restaurant.
What's the area around Mercure Hotel Berlin City like?
Mercure Hotel Berlin City is in Mitte, a short 2-minute walk from Natural History Museum U-Bahn and 7 minutes' walk from Friedrichstrasse. Travellers say that the area is walkable and good for shopping.

Mercure Hotel Berlin City Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

TINA, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

5-night trip
Verified Hotels.com guest review

8/10 Very good

Stayed for Berlin marathon - staff friendly and helpful
4-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Hotels.com guest review

8/10 Very good

20 minute walk to the central train station
kelly, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Hotel is like most Mercure hotels, nothing more nothing less. Staff were helpful and room was clean.
Philip, 4-night trip
Verified Hotels.com guest review

8/10 Very good

As expected. Thank you
Pedro, 5-night family trip
Verified Expedia guest review

4/10 Fair

Disappointing
Very helpful staff keen to assist but some of reception staff were offhandish. Rooms very small, air conditioning didn’t work very well. Hotel is not located in a good part of town and we wouldn’t stay here again.
Roy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The location is great for any occasion you might have for visiting Berlin. Room very clean, staff very friendly and very helpful. I didn't have food but the lounge area is quite comfortable and the breakfast area is quite spacious. Central Station is 10min walk from Hotel. Underground is 2min walk. Visiting Berlin again I will definitely look to book this hotel.
Adrian, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

K, 4-night trip
Verified Expedia guest review

8/10 Very good

Nice clean, quiet, comfortable, good AC and in a convenient location near tram and u line stop.
Richard Leslie, 3-night trip
Verified Expedia guest review

8/10 Very good

The staff were very friendly and responsive to requests and enquiries. The location is very convenient and within close proximity of subway station and trams.
James, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I enjoyed it
Idrissou, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jamaree, 5-night trip
Verified Hotels.com guest review

6/10 Good

Considering the “upscale” classification given this property, I would have to say that my stay was disappointing. The hotel supplied only 1 pillow for the bed and only 1 bath towel, and 1 hand towel. My room and the lobby were rather “spartan” and more like what I’ve seen in lower end motels like Super 8 or some Motel 6. The shower door is missing a silicon seal near a bottom corner and a lot of water leaks out onto the bathroom floor when showering. If this survey allows it, I’ll attach a photo so the hotel can pinpoint the shower door issue and make an easy repair for about a $20 and 10 minutes time to replace the seal. After a couple of days of the one pillow/one towel life (I kept thinking that housekeeping would add more), I did ask for an extra pillow and an extra towel and they provided them … but to me, those are the kinds of things that should already be in place and hotel guests shouldn’t have to ask for. The staff were nice and the nightly rate was reasonable. The location was fairly good, being in walking distance to public transportation, some eating places, and in the same block as the Natural History Museum (which I rate as the best Natural History Museum that I’ve ever been to … a must see if you stay in the area!) I would stay here again if I couldn’t find somewhere nicer at reasonable rates … just realize, at this Mercure, you are getting what you paid for but not much more (in my opinion.) I stayed at another Mercure in Budapest and it was much nicer.
Jack, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Thoroughly enjoyed staying here. Staff were excellent, especially the bar staff who worked so hard! Breakfast was superb (though an option for decaf coffee would have been welcomed), with a fantastic range of choices. Looking forward to returning some time!
Simon, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location!
Hermogenes, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 2-night trip
Verified Hotels.com guest review

6/10 Good

Mercure Hotel Berlin City is well located, 950m from Berlin HBF (central station) and with a tram stop right out front. There are also plenty of restaurants within 10 - 15 min walk. The hotel is clean, and our room had adequate, albeit basic facilities, other than a fridge. The restaurant was more than happy to provide ice on request though. Service is okay, though I had to go down to reception to collect a firmer pillow, rather than it being brought to me. The most annoying issue I had was the air conditioning, which functions differently than what i am used to. It shuts off entirely once the air temperature outside reaches the setting in the room. The room then gradually warms up to the point where I woke up on 2 of 4 nights feeling that I was suffocating. Normally, air conditioning kicks back in once the room warms up, but this one does not turn back on. The front desk were aware of this issue and offered to unlock the window for us. Whilst this helps, I shouldn't have to get up during the night to open the window. The mattresses also need to be rotated. I felt like my feet were higher than my body. I loved Berlin and will come back to this city again, though I'll stay somewhere else next time. Mercure Hotel Berlin City is average at best.
Kha, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel is well situated for easy access to other areas, by public transport or on foot. The price was reasonable for such a nice, clean hotel, with very friendly and helpful staff. The bar was an excellent place to unwind and have a few drinks and a some nice food or snacks, again with excellent, friendly service from the bar tender. My favourite dish was one of the snacks - beetroot falafel. I would recommend the hotel for all of the above and for its convenient location to get to anywhere else in Berlin, with a tram stop near the front door and the underground just round the corner.
Colin, 6-night family trip
Verified Expedia guest review

8/10 Very good

The hotel was ok.
Patrick, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was very nice and clean but the carpets look very old and dirty.
Charlotta, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Darwin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This hotel was great; very comfortable and clean room. Highly recommend getting the breakfast included as it was delicious. Staff was very kind and there was an option for storing luggage if you arrive before your check-in time. The location is decent, close to the city centre and Berlin Hbf with many transport options. The street may be a little noisy since it's a busy street, but it's not too bad. Highly recommend this hotel!
Jeff, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great staff.
Mayra, 2-night trip
Verified Expedia guest review