See all properties

Mercure Hotel Düsseldorf Kaarst

4.0 star property
Connect with nature while you indulge in international flavors by the garden or recharge for an adventure near Merkur Spiel-Arena.

Photo gallery for Mercure Hotel Düsseldorf Kaarst

Front of property - evening/night
Sports bar
Privilege, Suite, 1 Queen Bed | Living area
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Terrace/patio
Located close to Düsseldorf Christmas Market, Mercure Hotel Düsseldorf Kaarst offers a unique blend of sustainability and comfort. Enjoy international cuisine at Carolus Restaurant with garden views, unwind in the garden or on the playground, and stay connected with in-room WiFi. The hotel's attentive staff has left a lasting impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Electric vehicle charging point
  • Connecting rooms available
  • Bar
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Conference centre
  • Business centre
  • 10 meeting rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Free cots/infant beds
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
The current price is AU$105
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Single Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 24 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Suite, 1 Queen Bed

Privilege, Suite, 1 Queen Bed

Privilege, Suite, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

Similar properties

Hypo-allergenic bedding, in-room safe, laptop workspace

Crowne Plaza Düsseldorf-Neuss by IHG

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
8.0 out of 10, Very good, (997)
The price is AU$96
includes taxes & fees
2 Mar - 3 Mar
Crowne Plaza Düsseldorf-Neuss by IHG
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Königsberger Strasse 20, Kaarst, NW, 41564

What's nearby

  • Düsseldorf Christmas Market - 12 min drive
  • Rhine Promenade - 12 min drive
  • Konigsallee - 12 min drive
  • Merkur Spiel-Arena - 14 min drive
  • Messe Düsseldorf - 14 min drive

Getting around

  • Düsseldorf Intl. Airport (DUS) - 20 min drive
  • Büttgen Station - 7 min drive
  • Meerbusch-Osterath Station - 7 min drive
  • IKEA Kaarst Station - 9 min walk
  • Kaarst Mitte/Holzbüttgen S-Bahn - 20 min walk
  • Kaarster S-Bahn - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪IKEA Restaurant Kaarst - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪China-Restaurant Neu Shanghai - ‬4 min drive
  • ‪Nahkauf Frank Lange - ‬4 min drive
  • ‪IKEA Bistro - ‬3 min drive

About this property

Mercure Hotel Düsseldorf Kaarst

When you stay at Mercure Hotel Düsseldorf Kaarst, you'll be within a 15-minute drive of Rhine Promenade and Konigsallee. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Carolus Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a snack bar/deli are other highlights at this eco-friendly hotel.

Languages

English, German

At a glance

DONE

Hotel size

    • 192 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 12:30 PM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured on-site self-parking (EUR 12.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Playground

What to do

  • Free use of nearby fitness centre
  • Golfing nearby
  • Skiing nearby

Working away

  • Business centre
  • 10 meeting rooms
  • Conference centre (15069 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Garden
  • Picnic area
  • Terrace
  • Porch
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Bike parking
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Carolus Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Bar High-Light – On-site sports bar.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 22 per person
  • Airport shuttle service is offered for an extra charge

Renovations and closures

The following facilities are closed on Sunday and Friday:
  • Restaurant

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 19 per pet, per night

Parking

  • Secured self-parking costs EUR 12.00 per day with in/out privileges

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Radisson Düsseldorf Kaarst
Mercure Hotel Düsseldorf Kaarst
Mercure Düsseldorf Kaarst
Mercure Dusseldorf Kaarst
Mercure Hotel Düsseldorf Kaarst Hotel
Mercure Hotel Düsseldorf Kaarst Kaarst
Mercure Hotel Düsseldorf Kaarst Hotel Kaarst

Frequently asked questions

Does Mercure Hotel Düsseldorf Kaarst offer free cancellation for a full refund?

Yes, Mercure Hotel Düsseldorf Kaarst does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Hotel Düsseldorf Kaarst?

Yes, there's an indoor pool.

Are pets allowed at Mercure Hotel Düsseldorf Kaarst?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of EUR 19 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Hotel Düsseldorf Kaarst?

Yes. Self-parking costs EUR 12.00 per day. Electric car charging is available.

Is an airport shuttle service offered by Mercure Hotel Düsseldorf Kaarst?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Mercure Hotel Düsseldorf Kaarst?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 12:30 PM. Contactless check-out is available.

What is there to do at Mercure Hotel Düsseldorf Kaarst and nearby?

Have fun with nearby winter activities such as skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and a picnic area. Mercure Hotel Düsseldorf Kaarst also has a garden.

Are there restaurants at or near Mercure Hotel Düsseldorf Kaarst?

Yes, Carolus Restaurant offers international cuisine and garden views.

What's the area around Mercure Hotel Düsseldorf Kaarst like?

Mercure Hotel Düsseldorf Kaarst is only a short 9-minute walk from IKEA Kaarst Station.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Mercure Hotel Düsseldorf Kaarst Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Convenient comfortable hotel
The hotel is convenient for Kaarst and is about 20 minutes taxi out of Dusseldorf. I’ve stayed many times and is comfortable. Most of the staff are very helpful and friendly. The breakfast staff are a little surly but efficient. The food from the restaurant is limited but very tasty and the server at dinner is always welcoming and friendly
Paul, 2-night trip

10/10 Exceptional

Conveniently located hotel
I enjoy staying at this hotel. The staff are friendly and welcoming. The food is very good, especially dinner
Paul, 3-night trip

8/10 Very good

Great staff, overpriced breakfast
I always enjoy staying at the mecure Kaarst. Staff are excellent. My only negative comment is that breakfast is way overpriced, including €7:50 for a cup of make-it-yourself coffee.
Paul, 1-night trip

10/10 Exceptional

Great hotel, friendly staff, on an industrial estate
Christian, 2-night trip

4/10 Fair

Not a great hotel just convenient
I would not recommend. Restaurant has a very limited basic menu and was the same menu for the 2 nights I ate there. I asked reception for the shower gel in the bath to be filled up and they failed to fill it up after asking. The corridor was not heated and cold, decor very tired.
Mark, 4-night trip

10/10 Exceptional

The room Is very large , comfortable and quiet with perfect cleaning. The hotel is wide and beatiful.
Fulvio, 3-night trip

8/10 Very good

Good hotel overall.
Luciano, 1-night trip

10/10 Exceptional

Very nice and clean hotel
Illia, 2-night trip

10/10 Exceptional

Nice spacious hotel in a good location. Very friendly and helpful staff.
Brandon, 1-night trip

6/10 Good

Just OK.
Hotel was just OK for the 3 nights I stayed. If I had to stay there longer I would probably change hotel though. I requested through the app that I would like to have my room cleaned, I got an email confirmation that my request had been accepted, however this never happened. The toilet was leaking all the time and out of the 3 nights I stayed there, it was only the last night when the hot water was stable and consistent to have a shower. Bedside table and the desk that was in the room, had some sticky marks from glasses which apparently were from some sort of juice or beverage. On the bright side, the staff was really helpful, food at the restaurant for dinner and breakfast was really nice.
Andreas, 3-night trip

10/10 Exceptional

The hotel is nice and clean. The staff very helpful and welcoming. Breakfast was very good and reasonable price.
Diana, 1-night trip

8/10 Very good

Good experience
Zohair, 3-night trip

10/10 Exceptional

Hotel was great. Room was clean and comfortable. Plenty of parking, good breakfast, friendly staff. Location right off highway was great to drive to sights, but not walkable area.
Debra, 2-night trip

10/10 Exceptional

Lovely snd comfort stay at this Mecure. Breakfast is yummy!

10/10 Exceptional

Good hotel and service
Location is good for me in Kaarst, a fair distance away from Dusseldorf. Pleased with staff service and hotel quality. Dinner menu too narrow.
Paul, 2-night trip

8/10 Very good

Clean and quiet
Moqdad, 2-night trip

2/10 Poor

We reserved a double bed room but they sold out all the rooms before we arrived so we ended up in a twin room. The front desk staff was very accommodating but for a couple to sleep in 2 separate twin beds and then the coffee maker didn’t work so unfortunately we did not have a positive stay - high water pressure was the only positive aspect of the stay for us
Siddharth, 1-night trip

10/10 Exceptional

The room was nice and clean. Queen size bed with small duvet (1 person). Breakfast buffet (included) was good, lots of choices and a carafe of coffee. Outdoor patio was available for seating. Staff was pleasant and helpful, despite my lack of German. There was a gate to parking at street. I was dropped off and picked up so there was a bit of a walk to hotel entrance. Overall, a pleasant stay.
Elisabeth, 1-night trip

6/10 Good

We specifically looked for a property with ev charging and this hotel was offered. The night receptionist did not know about any charging station in the premises. The air-conditioning in the hotel room was also very warm even if we choose the lowest Celsius options, it was no use. Other than that, the room was okay.
Erik, 1-night trip

6/10 Good

AC is not cooling well.
AIYMAN, 1-night trip

8/10 Very good

kom hier terug
hotel is buiten de stad neuss..grote mooie kamers goed ontbijt en veel gratis parkeergelegenheid..
GJTKwint, 1-night trip

8/10 Very good

Dålig frukost och frukostservice, annars ok.
Allt var bra utom frukosten och personalen vid frukosten som knappast visade sig utan höll till och hörbart umgicks någonstans bakom frukostrummet. Den s k äggröran var alldeles förfärlig, påfyllnad av t ex juice skedde inte, äggen var överkokta och kalla, etc, etc.
Jan, 1-night trip

6/10 Good

Der Vorteil ist, dass es Verkehrstechnisch sehr gut gelegen ist. Leider waren die Stiefelabdrücke vom Vormieter noch auf dem Teppich. Das Bett hat eine sehr harte Matratze, wer's mag kommt auf seine Kosten. Ein großes Plus ist die Sauna die recht geräumig ist, leider ist der kleine Pool immer noch außer Betrieb. Der Service und die Küche sind überaus zuvorkommend und ich kann jedes Gericht der Karte empfehlen.
Markus, 2-night trip

8/10 Very good

Hat den Zweck erfüllt
Für eine Übernachtung nach einer Familienfeier, hatten wir ein Zimmer im Mercure gebucht. Der Check-In, einer freundlichen Empfangsdame, war sehr angenehm,unkompliziert und sehr professionell. Leider war das Zimmer, wenn auch für unseren Zweck ausreichend, ein wenig enttäuschend. Beim Eingang fiel sofort die ausgebrochene, veraltete “Sicherheitskette” auf, die an der Tür baumelte und natürlich nicht mehr “Ihren Zweck” erfüllen kann. Erfreulich war der saubere Gesamteindruck und der “erstmal” tolle, große Flachbildschirm, den wir erwartungsgemäß mit unseren Zugängen zahlreicher “Streaming-Apps” nutzen wollten. Zu unserem Erstaunen, wurden jegliche Funktionen, inkl. evtl. Hardware Optionen, seitens des Hotels geblockt und das Fernsehprogramm bzw. Senderauswahl unterirdisch; somit, als einziges Entertainment Highlight, trotz modernster Modellausführung und Möglichkeiten, für uns nutzlos. Das als Queensize ausgewiesene Bett, bestand aus zwei zusammengestellten Einzelbetten ohne “zusammenhaltendem” Topper. Daher war eine “uneingeschränkte Zweisamkeit” :) leider schwer, Betten an sich aber gut. Es gab allerdings ein extremes Sicherheitsrisiko, dass umgehend behoben werden muss und uns wahrscheinlich nicht aufgefallen wäre, wenn wir wegen der extremen Aussenkälte und veralteter, lauter Klimaanlage, nicht hätten “länger” warm duschen wollen. Aus dem Duschkopf strömte, nach ca. 10 Min. auf mittlerer Hebeleinstellung, kochend heißes Wasser.“Schockreflex hat funktioniert”
Ersteindruck
“Rennmotor auf Reserve gedrosselt”
Sauber und ordentlich
Nicht mehr ganz zeitgemäß und nachhaltig
Christoph, 1-night trip

8/10 Very good

Christian, 1-night trip