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Hotel Club del Sol Acapulco by NG Hoteles

3.0 star property
Hotel with 2 restaurants, near Condesa Beach

Photo gallery for Hotel Club del Sol Acapulco by NG Hoteles

3 outdoor pools, pool loungers
Lobby sitting area
Reception hall
Reception
Reception hall
Close to Papagayo Beach, Hotel Club del Sol Acapulco by NG Hoteles offers an inviting retreat with 3 outdoor pools and sun loungers. Unwind at the bar or enjoy Mexican cuisine at one of two on-site restaurants. Guests rave about their experience.

Reviews

6.0 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • 3 outdoor pools
  • Breakfast available
  • Self parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Lift
The current price is AU$61
includes taxes & fees
3 Apr - 4 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony | View from room

Superior Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
TV
Portable fan
Private bathroom
In-room safe
Daily housekeeping
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
TV
Portable fan
Private bathroom
Daily housekeeping
In-room safe
Pet friendly
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Room, 2 Double Beds

Economy Room, 2 Double Beds

Economy Room, 2 Double Beds

Highlights

Air conditioning
TV
Portable fan
Private bathroom
Daily housekeeping
In-room safe
Pet friendly
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Pool View

In-room safe, bed sheets

Room Standard With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

In-room safe, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

In-room safe, bed sheets

Room Superior

  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Costera M. Aleman 1750, Magallanes, Acapulco, GRO, 39670

What's nearby

  • Condesa Beach - 5 min walk - 0.4 km
  • Galerías Acapulco - 6 min walk - 0.6 km
  • Diana the Huntress - 8 min walk - 0.7 km
  • Parque Papagayo - 12 min walk - 1.1 km
  • Papagayo Beach - 14 min walk - 1.2 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 32 min drive

Restaurants

  • ‪100% Natural - ‬1 min walk
  • ‪Barra Vieja 520 - ‬2 min walk
  • ‪Jacalito - ‬3 min walk
  • ‪KFC - ‬2 min walk
  • ‪Bar 26 - ‬1 min walk

About this property

Hotel Club del Sol Acapulco by NG Hoteles

When you stay at Hotel Club del Sol Acapulco by NG Hoteles, you'll be a short five-minute drive from Condesa Beach and La Quebrada Cliffs. After a dip in one of 3 outdoor pools, guests can grab a bite to eat at buffet, one of 2 restaurants, which serves Mexican cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a snack bar/deli and a terrace.

All-inclusive

All-inclusive room rates at Hotel Club del Sol Acapulco by NG Hoteles are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 200 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:30 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Pet-grooming services offered

Internet

    • Free WiFi and wired internet access in public areas

Parking

    • Uncovered on-site self-parking (MXN 100 per day; includes in/out privileges)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:30 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • Room service
  • Snack bar/deli

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 3 outdoor pools
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Tile flooring in room

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

Buffet – This buffet restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 for adults and MXN 100 for children
  • Early check-in can be arranged for an extra charge of MXN 300 (subject to availability)
  • Late checkout can be arranged for an extra charge of MXN 300 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 250 per pet, per night

Parking

  • Uncovered self-parking costs MXN 100 per day with in/out privileges

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Club del Sol Acapulco
Hotel Club del Sol
Hotel Club del Sol Acapulco
Hotel Club Sol Acapulco
Hotel Club Sol
Club Sol Acapulco
Hotel Club del Sol
Del Sol Acapulco By Ng Hoteles
Hotel Club del Sol Acapulco by NG Hoteles Hotel
Hotel Club del Sol Acapulco by NG Hoteles Acapulco
Hotel Club del Sol Acapulco by NG Hoteles Hotel Acapulco

Frequently asked questions

Is there a pool at Hotel Club del Sol Acapulco by NG Hoteles?

Yes, there are 3 outdoor pools.

Are pets allowed at Hotel Club del Sol Acapulco by NG Hoteles?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of MXN 250 per pet, per night, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Grooming services are available.

Is parking offered on site at Hotel Club del Sol Acapulco by NG Hoteles?

Yes. Self-parking costs MXN 100 per day.

What are the check-in and check-out times at Hotel Club del Sol Acapulco by NG Hoteles?

Check-in start time: 3 PM; check-in end time: midnight. There's a charge of MXN 300 for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge of MXN 300 (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Hotel Club del Sol Acapulco by NG Hoteles and nearby?

Hotel Club del Sol Acapulco by NG Hoteles has 3 outdoor pools and a garden.

Are there restaurants at or near Hotel Club del Sol Acapulco by NG Hoteles?

Yes, there are 2 on-site restaurants, featuring Mexican cuisine.

What's the area around Hotel Club del Sol Acapulco by NG Hoteles like?

Hotel Club del Sol Acapulco by NG Hoteles is located near Condesa Beach in Costera Acapulco, a short 8-minute walk from Diana the Huntress and 12 minutes' walk from Parque Papagayo.

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Hotel Club del Sol Acapulco by NG Hoteles Reviews

Reviews

6.0

Good

6.0/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

Not crowded which was nice but the hotel could have been cleaner and cozier for the local currency.
Elva, 2-night trip

4/10 Fair

I have chosen this hotel for low price, but in reality Acapulco in general has been in restauration cause huracan Otis,
Benito, 3-night trip

6/10 Good

Nice hotel i suggested to add Wi-Fi
Great location, nice pools please add Wi-Fi service
Antonio, 2-night trip

8/10 Very good

No wi-fi in the room…. Just elevator was working… the staff was friendly
Amazon, 1-night trip

2/10 Poor

The room was horrible and depressing. We didn’t even stay there. Went immediately to another hotel. Tried to cancel but it didn’t work so we lost the money.
Karin Helena, 2-night trip

6/10 Good

they don’t have phone un the room. and shampoo etc i got all-inclusive i was expecting. more they have lot limitations
Irlanda, 1-night trip

2/10 Poor

No hot water, dirty towels, torn bed pillow sheets, bug in the room, elevators out of service,internet only in lobby, did not get the room i paid for...not enough pool lounge chairs. I checked out early and went to another hotel.
Cristina, 3-night trip

2/10 Poor

Very dirty shower had a leak one day no light no power
Anthony jerome, 4-night trip

2/10 Poor

Although several employees around, only one (1) working & checking in. Child threw up & no one cleaned, until I complained, then someone was sent. Meanwhile people were stepping on it, if they didn't look. When we, other guests & I, asked why only one was checking in, we were looked at and ignored
Dolores M, 2-night trip

2/10 Poor

They charged me 45 extra dollars for my kids, even though room was same rate on expedia for 4. When an expedia rep tried to contact property they refused to answer the phone and said they couldn't check emails. The room was hot and air barely worked. The pillow cases smelled like mildew. The pool looked really dirty, no iron, dirty towels

2/10 Poor

Don’t stay here. The pictures of the property are from when it was first built. It reminded me of Cuba. Paint peeling, black mold in the showers and swimming pools. The air conditioning didn’t not work in our room so they gave us another room and the AC didn’t work there either. No drinks or food allowed in the pool area, limited food at the one restaurant. Cigarette burns in the furniture. The air intake vents were covered in dust so you basically breath that in. It literally looks like a Third World country hotel. They only redeeming thing is that the staff was nice. Not very accommodating but nice.
michael, 2-night trip

4/10 Fair

bed sheet was full of stains, there were even pubic hair in the bed, mattress / pillow / and blankett smelled badly, bathroom and toilet were in a disgusting condition, receptionist asked for 100 pesos deposit for room-key TV remote, btw. the remote did not even work with the old TV. in the morning when I woke up, I killed a cockroach in my room. when I told the receptionist at checkout, she just smiled and did not really care about it. the only positive thing about my stay: they put my luggage in a safe space after my check-out and so I could enjoy the last day in Acapulco until my late-night bus. I know, this is smth. that should not be mentionable, but I was surprised that there was at least smth OK.
Ovidiu, 1-night trip

10/10 Exceptional

Read detailed review:
Stayed 4 days. No wifi. Parking is paid and located in the back which is sketchy but ok. Nights are loud with traffic and music. Pillows, towels, and sheets stink. They don't use fabric softener. Some bugs in the room. A ton of mosquitos in the elevators. Pools were super clean and I loved them all. Lots of trees for shade in the pool area so there's flowers leaves and some bugs in the pool but overall very clean water. 100 pesos for deposit for towels and remote control each. You get money back when you give them back. Service and housekeeping was good. Building is run down and needs remodel. Certain areas with mold but expected. Ask for extra toilet paper. Because a roll wont last more than a day. Location is great, less than 5 min walk to beach. Lots of stores and food places around. Would come back.
Pool
Vanessa, 3-night trip

4/10 Fair

Hurricane battered 5 months ago, in need of repair
I start with the positive - Good location not far from the beach. One major road to cross, but ir could be done in stages. - I had no problem with the reception or cleaning staff. Nice people with a good attitude. - The hotel pool water looked decently clean, i have seen a lot worse in Mexico. Mostly chairs and few sunbeds, but not crowded. Most guests head for the beach why it did not gets crowded. - A/C was good. Too good, I turned it off completely at night. - Hotel room beds were "decent". A bit dated, but not dirty. - Hotel room ceiling, walls and floor had good finish. The issues: - Debris from hurricane Otis had been piled up on the hotel parking lot. 5 months later still not removed, and a pile of garbage attracts more garbage. - Hotel elevator buttons were a mess. Very difficult to press a button to get a reaction from the elevator. It was not helpful that many of the light diodes in the buttons were broken. - Bathroom details: the toilet paper holder broken and no shower curtain. The warm water was not very hot. - Strange placement of cloth hangers, in the bathroom. - The balcony not useful for much more than drying wet clothes. Narrow, and with some view of the ocean. - Breakfast opened late compared to the surrounding street cafés.Not tried the all inclusive package, but it is highly doubtful it is worth the extra penny. The hotel bar looked pretty desolated most of the time. Fixing the last details, not all are costly, would raise my ratings +1.
Hotel parking lot.
Parking lot security gate. Exterior damage to parts of the hotel.
Fifth bed in hotel room, consisting of 2 king size and one sofa shown in picture.
Master beds. Sorry for the messy bed! I have no complaints about room cleaning, photo it was taken after the first night in the room.
Johan, 2-night trip

10/10 Exceptional

Aldahi B, 3-night trip

4/10 Fair

Hotel muy viejo y descuidado,elevador fallando y no dan papel higienico
Carlos, 1-night trip

4/10 Fair

Poca higiene…el hotel descuidado y en mal estado.
2-night trip

8/10 Very good

Obdulia, 3-night trip

6/10 Good

Mayela, 3-night trip

4/10 Fair

Pésimas instalaciones
El baño pésimamente sucio en toda mi estancia jamás cambiaron la ropa de cama siempre dormí en las mismas sábanas sucias desde el día 1 a Hasta el ultimo Jamás me volvería a quedar en ese hotel y menos lo recomendaría me hicieron un cargo extra que porque yo ensucie las sábanas cuando le expliqué a la señorita lo que me sucedió y si yo las ensucien por un accidente que tuve me resbalé con la cena y cayó en parte de la cama la charola con los tacos, el baño con suciedad jamás lo limpiaron los azulejos llenos de humedad
Belem, 4-night trip

6/10 Good

Mejora continua.
Agua estancada en una alberca era criadero de mosquitos que no dejaban dormir los moscos, había bastantes en la habitación. Personal sin uniforme, sin ninguna identificación, falta de hospitalidad, atención hacia los huéspedes, les hace falta mucha capacitación. Tuvimos que cambiarnos de hotel por lo incómodo de los mosquitos, las habitaciones son números, era incómodo que a cada rato tocaban la puerta los demás huéspedes buscando sus habitaciones.
1-night trip

10/10 Exceptional

La estancia fue muy agradable y el ambiente muy familiar.
Osmara, 3-night trip

2/10 Poor

HORRIBLE. No hay aire a acondicionado, no pudimos dormir por el calor. NO VAYAN, sucio y no sirven los elevadores. Se fue la luz a mitad de la noche también
Clarissa, 1-night trip

6/10 Good

Estancia
No fue muy agradable, ya que había goteras en el cuarto, el aire acondicionado era muy viejo, tuve que pedir jabón y papel sanitario en la recepción, el brazalete es muy incómodo si no tiene uso, en la recepción no me quisieron dar otra habitación, en varios hoteles que he llegado siento que nos dan las peores habitaciones por decir que es por Hoteles.com, creo que deberían revisar si es por los descuentos o ahorros de la plataforma, gracias
Juan Armando, 5-night trip

2/10 Poor

Philippe, 3-night trip