6/10 Good
24 Nov 2024
Not great
The staff were great. The bathtub had visible dirt smeared in it so we opted not to use it. I meant to take a pic but forgot. There were huge food crumbs outside our door which was at the end of the hall so no one else should have been near it. The phone rang repeatedly and when we answered there would be no one there. The front desk said calls would come through them and they hadn’t called. Tried to turn on the heat and there was a horrible smell so we had to shut it off. Reported that to the staff so they could look into it. Haven’t had an experience like this before.
Rebecca
Rebecca, 1-night family trip
Verified Hotels.com guest review
