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The Windsor Hotel Toya, Vignette Collection by IHG

5.0 star property
Indulge in luxurious relaxation with world-class amenities like golfing and skiing or rejuvenate with spa treatments.

Photo gallery for The Windsor Hotel Toya, Vignette Collection by IHG

In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Hallway
In-room safe, desk, blackout curtains, iron/ironing board
Nestled in a serene setting, The Windsor Hotel TOYA offers an unforgettable luxury experience. Enjoy 18 holes of golf, unwind at the indoor mineral hot spring (onsen), and indulge in French cuisine at Gilligans Island. With ski-in/ski-out access, cross-country skiing, and snowmobiling on site plus thalassotherapy treatments available - you're sure to have a blast. Previous guests rave about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Ski facilities
  • Bar
  • Pool
  • Spa
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • Ski-in/ski-out access
  • Restaurants and bar/lounge
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Ski rentals and lessons
  • Ski passes
  • Coffee shop/cafe
  • Coffee/tea in a common area

Feel at home (6)

  • Fridge
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
  • LCD TV
The current price is AU$305
includes taxes & fees
5 Mar - 6 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 2 Single Beds (Sea Side)

Suite, 2 Single Beds (Sea Side)

Suite, 2 Single Beds (Sea Side)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Sea Side)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Sea Side)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds (Sea Side)

Premium Room, 2 Single Beds (Sea Side)

Premium Room, 2 Single Beds (Sea Side)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Queen Bed (Sea Side)

Premium Room, 1 Queen Bed (Sea Side)

Premium Room, 1 Queen Bed (Sea Side)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Lake Side)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Lake Side)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds (Lake Side)

Suite, 2 Single Beds (Lake Side)

Suite, 2 Single Beds (Lake Side)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds (Lake Side)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Single Beds (Lake Side)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 2
  • 2 Single Beds

Similar properties

Public bath

WE Hotel Toya

  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 163 reviews
The price is AU$622
includes taxes & fees
4 Mar - 5 Mar
WE Hotel Toya
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About the area

Map
Shimizu, Toyakocho, Abuta-gun, Toyako, Hokkaido, 049-5722

What's nearby

  • Lake Toya - 13 min drive
  • Usuzanfunka Memorial Park - 15 min drive
  • Toyako Onsen - 15 min drive
  • Toyako Hot Spring - 16 min drive
  • Rusutsu Resort - 34 min drive

Getting around

  • New Chitose Airport (CTS) - 109 min drive
  • Toya Station - 21 min drive
  • Ōkishi Station - 28 min drive
  • Koboro Station - 35 min drive
  • Free train station pickup

Restaurants

  • ‪サイロ展望台 - ‬9 min drive
  • ‪レークヒル ファーム - ‬7 min drive
  • ‪しおさい - ‬13 min drive
  • ‪Cafe Balher - ‬9 min drive
  • Out of Africa

About this property

The Windsor Hotel Toya, Vignette Collection by IHG

Putting you within a 15-minute drive of Lake Toya, The Windsor Hotel Toya, Vignette Collection by IHG has ski-in/ski-out access, allowing you more time for snowboarding, cross-country skiing and snow tubing. You can visit the spa to indulge in facials or aromatherapy, and French cuisine is served at Gilligans Island, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a golf course and a bar/lounge. Ski passes, rentals and lessons are also available. Fellow travellers say great things about the helpful staff.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 368 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 6 AM - midnight
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests should notify this property in advance of their anticipated arrival time.
    • Reservations are required for dinner at all on-site restaurants and must be made at 6 PM the day prior.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (12 years old and younger) are not allowed
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Transfers

    • Free train station pickup*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

What to do

  • Golf lessons
  • Golfing
  • Mini golf
  • Horse riding/hire
  • Segway hire/tours
  • Sledging
  • Hot springs
  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Rafting nearby

Working away

  • Meeting room
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Segway hire/tours
  • Ski equipment hire

Facilities

  • Safe-deposit box at front desk
  • Library
  • Golf course on-site
  • Full-service spa
  • Banquet hall

Accessibility

  • Lift

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Cross-country skiing
  • Snowboarding
  • Skiing lessons
  • Ski hire
  • Snow tubing
  • Snowmobiling
  • Snowshoeing

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, ウィンザー ブルームスパ. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a hot tub. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

Dining

Gilligans Island – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.
La voute – This restaurant specialises in Chinese cuisine and only serves dinner. Open selected days.
Tojisanka – This restaurant specialises in Japanese cuisine and serves breakfast and dinner. Open selected days.
Kogetsu – This restaurant specialises in sushi and only serves dinner. Reservations are required. Open selected days.
Windsor Out of Africa – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately JPY 4840 per person
  • Early check-in can be arranged for an extra charge (subject to availability)

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Windsor Toya
Toya Windsor
Toya Windsor Hotel
Windsor Hotel Toya
Windsor Toya
Windsor Toya Hotel
The Windsor Hotel Toya Toyako-Cho, Hokkaido, Japan
Windsor Hotel Toyako Cho
The Windsor Hotel Toya Toyako-Cho
The Windsor Hotel TOYA
The Windsor Hotel Toya Vignette Collection an IHG Hotel
The Windsor Hotel Toya, Vignette Collection by IHG Hotel
The Windsor Hotel Toya, Vignette Collection by IHG Toyako
The Windsor Hotel Toya, Vignette Collection by IHG Hotel Toyako

Frequently asked questions

Does The Windsor Hotel Toya, Vignette Collection by IHG offer free cancellation for a full refund?

Yes, The Windsor Hotel Toya, Vignette Collection by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Windsor Hotel Toya, Vignette Collection by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at The Windsor Hotel Toya, Vignette Collection by IHG?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at The Windsor Hotel Toya, Vignette Collection by IHG?

Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon.

What is there to do at The Windsor Hotel Toya, Vignette Collection by IHG and nearby?

Have fun with winter activities such as cross-country skiing, snowboarding and snowshoeing and in warmer months, enjoy a round of golf at the on-site golf course. Additional recreation on-site includes segway hire and hot springs. Indulge in a treatment at the spa and make the most of other amenities such as spa services.

Are there restaurants at or near The Windsor Hotel Toya, Vignette Collection by IHG?

Yes, Gilligans Island offers French cuisine.

The Windsor Hotel Toya, Vignette Collection by IHG Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel in the top of toya lake with spacious room and view...5 stars
Wu Meng, 1-night trip

10/10 Exceptional

I like the quiet and beautiful views.
DONG-LIN, 1-night trip

10/10 Exceptional

The Windsor is a excellent expensive 5-star hotel, food and dining only choices available within hotel. Will try other hotel choices next time.
Mun Kit Marcus, 1-night trip

10/10 Exceptional

Beautiful Property and Lovely Staff
Beautiful property and hotel with amazing views all around. The staff was wonderful with great hospitality. Very good breakfast on site as well which I recommend adding to your stay as it’s far to the main town to get breakfast. Only small criticism is the WiFi was substandard for a property with so much focus on the details. Was difficult to connect to and stay connected to.
Edward, 2-night trip

10/10 Exceptional

very good

10/10 Exceptional

Excellent hotel provides excellent service! I will visit in the future.
Tsung-Yu, 1-night trip

10/10 Exceptional

Great location and friendly staffs. The restaurants on the top floor are pretty good.
Jeffery, 1-night trip

10/10 Exceptional

Beautiful property, food was delicious, but need to understand preferences of foreign travelers better. Check-in was quite slow and Onsen should be open longer hours.
Paul, 1-night trip

10/10 Exceptional

The property is older but well maintained. The views are absolutely amazing! You definitely need a car if you stay here - the hotel sits on a mountain top and quite some distance from town (restaurants, shops, and convenience stores).
Steven, 3-night trip

8/10 Very good

Have to call them to make reservations for the shuttle, which may be difficult for foreigners. Tried to msg them through Expedia's platform but it went unanswered. Couldn't contact them through their website as well. Overall, still a pleasant stay.. although the fireworks is quite small from high up. View of clouds from the hotel is nice in the early morning.
Qianru, 1-night trip

10/10 Exceptional

Spectacular room views! Such a stunning and remote hotel with many dining and activity options. Will definitely be back.
Debora, 2-night trip

2/10 Poor

A ripp off!
The only thing that makes this hotel 5 stars is the high prices. Unfortunately, we were very disappointed in the service. The hotel is old and urgently needs renovation. It seems as if the last bit of money is being squeezed out of the old box. The owners obviously only think about maximizing profits and have no passion for the customer. In short, there is obviously a lack of staff. When we wanted to check in 2 minutes before 3 p.m., the room was not ready. We had to wait. We used this time to visit the toilet next to the reception, which was unhygienic and smelled bad. Next to the toilet bowl, there was paper with a used toothbrush on the floor. The toilet seat had urine stains. There was obviously not enough staff to fix this. When we then went to the room, we saw the cleaning crew running around on our floor. We felt so sorry for the ladies working under such stress. Now we knew why our room was ready too late. There is simply not enough staff. Such a stressful atmosphere does not belong in a 5-star hotel. The management should show more respect for its employees and customers and improve this untenable situation immediately. The breakfast was very modest and the plates were not cleared. The quality of the food has nothing to do with what we paid for. Terrible! When we checked out, we were presented with a bill for almost 4 USD (600 yen) bathing fee, even though we did not bathe in this hotel for hygiene reasons. Such a ridiculous amount should be included.
1-night trip

10/10 Exceptional

Such a hidden gem! We stayed two nights at the resort. The view is breathtaking and the food is supreme. All facilities are well maintained and staff are very friendly.
Xiao, 2-night trip

10/10 Exceptional

we could have both views ocean and lake from the hotel. It's great!
Kenji, 1-night trip

10/10 Exceptional

Incredible lake view
Hiroyuki, 1-night trip

10/10 Exceptional

A beautiful property with breathtaking views! The restaurants on the property, especially all the Japanese restaurants were amazing, and with exceptional service! Every staff we encountered were attentive, courteous, and professional. The best we’ve experienced in a long time.
Su, 3-night trip

10/10 Exceptional

Would have been nice to be told about dining options before arriving.
Austin, 2-night trip

10/10 Exceptional

Winter Wonderland
Spectacular location and views for a snowy wonderland in winter. The lobby and sitting areas are beautiful and peaceful. It is quite remote but with a free daily transfer bus available for Toyako or Toya station. The service was outstanding with very friendly staff. The food was excellent, but quite expensive without options nearby! The bar was quaint and relaxing at the end of the day. We thoroughly enjoyed our two night stay. We didn't utilise the spring or spa services but would recommend this hotel for that special celebration or decadent indulgence!
Lee, 2-night trip

2/10 Poor

Very Disappointing service
Checked in was all fine, then receptionist asked us about a dinner reservation, as we had been travelling all day to get here we didn’t know what time we would arrive. We were there at 7pm. We were informed there were no bookings in the French or Japanese restaurant, and only available in Sushi restaurant. Unfortunately my wife is not a fan of sushi. After many back and forwards of telling us there is no available dinner options, and my asking to speak to the manager, they found us a reservation at the near empty French restaurant!! The food was very nice Wait staff were lovely Just incredibly disappointing that the hotel did not want to assist us in a dining reservation. When you stay at a high end hotel like this I expect a lot better We travel Japan a lot and until now have never had a poor experience
Robert, 1-night trip

10/10 Exceptional

2-night trip

8/10 Very good

Shigeaki, 1-night trip

6/10 Good

Chengfeng, 1-night trip

4/10 Fair

コスパが悪い。高い割に期待ほどでは無い。 レストランも全般的に高いが、満足度は高くない。 ただ、パンは美味しかった。
1-night trip

6/10 Good

1-night trip

10/10 Exceptional

Kyle, 2-night trip