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The Maples Niseko

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In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
Flat-screen TV, Netflix, streaming services
3 Bedroom Resort Premium | Living area | Flat-screen TV, Netflix, streaming services

Overview of The Maples Niseko

The Maples Niseko

3.0 star property
3-star ski-in/ski-out hotel with ski storage, near Niseko Mountain Resort Grand Hirafu

8.8/10 Fabulous

30 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Kitchenette
  • Non-smoking
  • Air conditioning
Map
204-27, 29, 36, 47 Yamada, Kutchan, Hokkaido, 044-0077

Room options

About this area

Getting around

  • Kutchan Station - 9 min drive
  • Niseko Station - 10 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Fujizushi - 5 min walk
  • Ryunabe - 5 min walk
  • Niseko Pizza - 5 min walk
  • Wabi Sabi - 5 min walk
  • Kabuki - 6 min walk

About this property

The Maples Niseko

With ski-in/ski-out access, The Maples Niseko allows you more time for downhill skiing and snowboarding, plus you'll be 0.1 mi (0.1 km) from Niseko Mountain Resort Grand Hirafu. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. A bar/lounge and a terrace are offered, and in-room conveniences include fridges and microwaves. Skiers will appreciate access to ski storage and rentals. Fellow travellers say great things about the location.

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 73 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 6:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 6:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • If you arrive at the property after hours, you'll need to check in at an alternate location: 166-9 Yamada, Kutchan, 044-0081 Niseko
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
  • Reception is open 7 AM to 9 PM from October to June, and 9 AM to 6 PM from July to September. Guests arriving after hours must contact the property in advance to arrange check-in.
  • Guests may be required to change rooms during their stay. Room upgrades are subject to availability.
  • Please note: The in-room smart TVs offer streaming video services only. Cable, satellite, or digital TV service is not available.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site parking only available on request
  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)

What to do

  • Ski-in/ski-out access
  • Downhill skiing
  • Snowboarding
  • Sledging nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Ski equipment hire
  • Ski storage
  • Snow sports gear

Facilities

  • Terrace

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Indonesian
  • Japanese

Ski

  • Ski-in/ski-out access
  • Downhill skiing
  • Snowboarding
  • Ski storage
  • Ski hire
  • Snow tubing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Netflix

Home comfort

  • Heating (climate-controlled) and air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet

Food and drink

  • Fridge
  • Microwave
  • Kitchenette
  • Stovetop
  • Rice cooker

More

  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Airport shuttle service is offered for an extra charge

Parking

  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

Social distancing measures are in place.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Property registration number 3-643

Also known as

Maples Niseko Hotel Kutchan
Maples Niseko Kutchan
The Maples Niseko Hotel
The Maples Niseko Kutchan
The Maples Niseko Hotel Kutchan

Frequently asked questions

Does The Maples Niseko offer free cancellation for a full refund?
Yes, The Maples Niseko does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Maples Niseko?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Maples Niseko?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Maples Niseko?
Yes, there's free self parking.
Is an airport shuttle service offered by The Maples Niseko?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Maples Niseko?
You can check in from 3 PM - 6:00 PM. Check-out time is 10 AM.
What is there to do at The Maples Niseko and nearby?
Have fun with on-site winter activities such as downhill skiing and snowboarding.
Are there restaurants at or near The Maples Niseko?
Yes, there's an on-site restaurant. Nearby restaurants include Fujizushi (5-min walk), Ryunabe (5-min walk) and Niseko Pizza (5-min walk).
Does The Maples Niseko have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.
What's the area around The Maples Niseko like?
The Maples Niseko is located a short 1-minute walk from Niseko Mountain Resort Grand Hirafu. Travellers say that the hotel is in a great location.

Overall score and ratings

8.8

Fabulous

9.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

9.2/10

Property conditions & facilities

10/10 Exceptional

Amazing location and even better service
The Maples service was amazing, from the front desk to the bell hops and concierge, everyone helped to make our ski holiday one to remember. It doesn’t hurt that the ski lockers were perfectly located next to a lift for ski in/ski out access. We will definitely be coming back!
Michael, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2nd time to stay in this hotel, perfect ski in ski out setting and location, staff are responsive, 90% front line staff speak native English
P.YIU, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

5-night trip
Verified Expedia guest review

6/10 Good

Pros: Modern and clean. Cons: Considering the amount charged one would expect better service and amenities.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Best Hotel in Niseko
We were in Niseko for skiing. This is in my opinion a very large, clean apartment, the ski lift is just there, right outside the apartment. The room has a washing machine. The only one missing is the onsen, however you can fine great onsen at the neighbouring hotel.
rully m, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

8/10 Very good

Donald, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Chok Chong David, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The position was excellent and true ski in ski out . Apartments were roomy and clean
10-night family trip
Verified Lastminute guest review

6/10 Good

Wai Yee, 5-night trip
Verified Hotels.com guest review