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Hotel Serrano

4.0 star property
Hotel with bar/lounge, near Gran Via

Photo gallery for Hotel Serrano

Reception
Exterior
Couples dining
In-room safe, laptop workspace, soundproofing, free WiFi
Exterior
Experience the vibrant energy of Hotel Serrano, situated near Gran Via. With a coffee shop and car rentals on site, explore the city with ease. Connect to in-room WiFi or unwind at the bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour front desk
  • Car hire on-site
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Bath or shower
The current price is AU$223
includes taxes & fees
29 June - 30 June

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room Single Use

Hair dryer, bidet, towels

Double Room Single Use

Highlights

Soundproofed
Air conditioning
HDTV
Bidet
Hairdryer
Private bathroom
Laptop workspace
In-room safe
  • 18 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room

In-room safe, laptop workspace, soundproofing, free WiFi

Double Room

Highlights

Soundproofed
Air conditioning
HDTV
Bidet
Hairdryer
Private bathroom
Laptop workspace
In-room safe
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Air conditioning
HDTV
Bidet
Hairdryer
Private bathroom
Laptop workspace
In-room safe
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
HDTV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Living room
  • Sleeps 2
  • 2 Large Single Beds

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The price is AU$269
includes taxes & fees
1 June - 2 June
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About the area

Map
Calle de Marques de Villamejor, 8, Madrid, Madrid, 28006

What's nearby

  • Gran Via - 3 min drive - 1.8 km
  • Prado Museum - 3 min drive - 2.5 km
  • Puerta del Sol - 4 min drive - 2.5 km
  • Bernabéu Stadium - 4 min drive - 2.6 km
  • El Retiro Park - 5 min drive - 3.6 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive
  • Calanas Station - 4 min drive
  • Madrid Recoletos Station - 12 min walk
  • Nuevos Ministerios Station - 23 min walk
  • Nunez de Balboa Station - 7 min walk
  • Ruben Dario Station - 7 min walk
  • Serrano Station - 10 min walk

Restaurants

  • ‪Honest Greens Serrano - ‬4 min walk
  • ‪Five Guys Serrano - ‬4 min walk
  • ‪Tatel - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Cervecería Serrano - ‬4 min walk

About this property

Hotel Serrano

Hotel Serrano puts you a short five-minute drive from Gran Via and Prado Museum. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Also, Bernabéu Stadium and El Retiro Park are a short five-minute drive away. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Nunez de Balboa Station is 7 minutes and Ruben Dario Station is 7 minutes.

Languages

English, Italian, Polish, Spanish

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Off-site parking within 656 ft (EUR 30 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Babysitting (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1969
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16.5 for adults and EUR 7.50 for children

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Parking is available nearby and costs EUR 30 per day (656 ft away)

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Serrano Madrid
Serrano Madrid
Hotel Serrano Silken Madrid
Hotel Serrano Silken
Serrano Silken Madrid
Serrano Silken
Hotel Serrano Managed by Silken

Frequently asked questions

Does Hotel Serrano offer free cancellation for a full refund?

Yes, Hotel Serrano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Serrano?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Hotel Serrano?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

What's the area around Hotel Serrano like?

Hotel Serrano is in Salamanca, a short 7-minute walk from Nunez de Balboa Station and 16 minutes' walk from Puerta de Alcalá.

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Hotel Serrano Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Bathroom
Shopping

Reviews

10/10

Great location and access to the train station, shopping district and museums.
2-night trip

10/10

Great location and super friendly staff
8-night trip

8/10

Excelent location, in the heart of Salamanca, ., but the room is definitely not a room of a 4-star hotel room. No mirror , no closet, the phone does not work. Apart that noise isolation is not good.
11-night trip

10/10

Great location and excellent value for money. Friendly and efficient staff. Will be returning in future
1-night trip

10/10

Excellent location
3-night trip

10/10

Great location for families visiting Madrid. Safe, clean and walkable to attractions, shopping and restaurants
1-night trip

10/10

Super good location on the best shopping street in town. Modern fresh clean feel. Very helpful friendly staff. Felt welcomed & cared for.
1-night trip

8/10

Great location, friendly staff, very clean. Lift is small - worked fine but maybe could be upgraded.
2-night trip

10/10

We really enjoyed our stay!!
6-night trip

8/10

The property is located in a quiet and safe neighborhood which is known for its upscale stores. Conveniently close to metro and bus stops.
8-night trip

10/10

Good option for family trip in Madrid. Walking dustance to attractions, stores and restaurants
2-night trip

8/10

Excellent location, clean room and very nice staff.

10/10

great Location, clean, a few minuts from Puerta de Arcalá
3-night trip

10/10

Good value, excellent location
3-night trip

10/10

Awesome place!
1-night trip

10/10

Great location
1-night trip

10/10

Excellent hotel in the heart of Salamanca. Had a great stay here. Would recommend. Staff was professional and warm. Breakfasts were diverse and delicious.
7-night trip

10/10

Great location for shopping
1-night trip

8/10

The location was perfect.
5-night trip

10/10

Good location for tourists. You can walk to key areas such as El Retiro, Gran Vía, etc.
1-night trip

10/10

Location service rooms all great!
1-night trip

10/10

Very nice hotel in a nice part of town, tho metro stations nearby and the area around it has lots of shopping options
2-night trip

10/10

Great location for public transportation, Great Area for shopping (All designer stores literally around the corner), Friendly staff, and a lowkey hotel… Thank you 😍
6-night trip

10/10

good, well located, simple
1-night trip

10/10

Good price for such location
1-night trip