Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World
Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World puts you within a 10-minute drive of Rossio Square and Marquis of Pombal Square. Guests can indulge in massages at the spa, and Valle Flor serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a health club. The helpful staff and overall property condition get great marks from fellow travellers. The property is only a short walk to public transportation: Alto Sto. Amaro Stop is 4 minutes and R. João Barros Stop is 4 minutes.
Languages
English, French, Portuguese, Spanish
At a glance
Hotel size
190 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 17 per day)
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
24-hour room service
Travelling with children
Babysitting (surcharge)
What to do
Fitness classes
Hiking/biking trails nearby
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Wedding services
Porter/bellhop
Facilities
3 buildings/towers
Built in 2001
Safe-deposit box at front desk
Garden
Health club
An outdoor pool
Full-service spa
Sauna
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning
Minibar
Dressing gowns
Sleep well
Blackout curtains
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Recycling
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Magic Spa. Services include massages.
Dining
Valle Flor – Overlooking the garden, this fine-dining restaurant serves breakfast, lunch and dinner. Reservations are required.
Bar Allegro – This café serves brunch, lunch and dinner.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 110.0 per night
Parking
Self-parking costs EUR 17 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned.
Also known as
Hotel Pestana
Hotel Pestana Palace
Palace Pestana
Pestana Hotel Palace
Pestana Palace
Pestana Palace Hotel & National Monument
Pestana Palace Hotel & National Monument Lisbon
Pestana Palace Hotel National Monument
Pestana Palace National Monument
Pestana Palace National Monument Lisbon
Pestana Palace Lisbon
Pestana Palace Lisboa Hotel National Monument Lisbon
Pestana Palace Lisboa Hotel National Monument
Pestana Palace Lisboa National Monument Lisbon
Pestana Palace Lisboa National Monument
Frequently asked questions
Does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World offer free cancellation for a full refund?
Yes, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?
Yes, there's an outdoor pool.
Are pets allowed at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?
Yes. Self-parking costs EUR 17 per day. Electric car charging is available.
Is an airport shuttle service offered by Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?
Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.
What are the check-in and check-out times at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?
No, this hotel doesn't have a casino, but Lisbon Casino (14-min drive) and Estoril Casino (18-min drive) are both nearby.
What is there to do at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World also has a sauna and a health club, as well as a garden.
Are there restaurants at or near Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?
Yes, Valle Flor offers garden views.
Does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World like?
Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is a short 4-minute walk from Alto Sto. Amaro Stop and 9 minutes' walk from Lisboa Congress Centre.
Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
30 Nov 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2024
Truly amazing hotel!
Absolutely stunning hotel and grounds. Staff was very attentive. Breakfast included a wide variety and was very good. Solid bar and hotel restaurant.
Wish we had more time and had come in the Summer months to take advantage of the spa and other facilities.
Joseph
Joseph, 2-night trip
Verified Hotels.com guest review
8/10 Very good
16 Sept 2024
Gorgeous property. Rooms could have been better kept- missing some toiletries and there was no window in the bathroom.
Melissa
Melissa, 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 Sept 2024
Tom
Tom, 4-night trip
Verified Expedia guest review
10/10 Exceptional
3 Sept 2024
Very nice property and great service and staff. The rooms and amenities are a little old
Chutian
Chutian, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
2 Sept 2024
AKosua
AKosua, 2-night trip
Verified Expedia guest review
10/10 Exceptional
30 Aug 2024
Michelle
Michelle, 4-night trip
Verified Expedia guest review
10/10 Exceptional
26 Aug 2024
Idyllic
Marie
Marie, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
Excellent service
Beautiful historic palace
Shyam
Shyam, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 Aug 2024
Russell
Russell, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Aug 2024
The hotel and the grounds are absolutely beautiful. The breakfast is amazing !!!! The staff is polite. We were only ever in for breakfast so we didn’t have much interaction outside of it but they were all nice regardless. The area though is quite far from everything although there’s ways to get metro and stuff. We mostly just used cabs. Also no Jacuzzi !!! I thought they had one !!
Overall I recommend they stay !!
Nikita
Nikita, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
Beautiful stay would highly recommend
Zoe
Zoe, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Aug 2024
Beautiful Palace made hotel. Very cozy and romantic. Great Staff.
Pool is gorgeous as well as gardens.
Marilia
Marilia, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 July 2024
exactly where you want to be!
colleen
colleen, 2-night family trip
Verified Expedia guest review
6/10 Good
28 July 2024
Had requested garden view room but since the room was on ground floor level we could not see garden view through thick bushes
Ashwin
Ashwin, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
26 July 2024
This is a real palace! It gives you a luxury experience in the 15th century! It’s a bit remote but cab and Uber are available 24 hours.
Mohammad
Mohammad, 4-night family trip
Verified Expedia guest review
8/10 Very good
25 July 2024
Ashwin
Ashwin, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
25 July 2024
Beautiful property, rooms needs maintaining.
Tiago
Tiago, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
23 July 2024
Friendly staff, large property!
Hotel is located in a quiet area with lots of property to leisure around without feeling like you are in a major city. Outdoor pool and indoor pool/spa/sauna were excellent. The staff was very pleasant and helpful during out stay.
Christopher
Christopher, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 July 2024
Marie-Derla
Marie-Derla, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 July 2024
Gorgeous palace is the center of this property with modern wings for lodging in a lovely garden setting. Pools are fabulous. Staff couldn’t have been more helpful or pleasant.
Charles
Charles, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 July 2024
Nos gustó todo el hotel está increíble. La atención hacia los niños es muy buena
JAVIER
JAVIER, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
14 July 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 July 2024
Beautiful property. Wish I had had more time to enjoy it.