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Mercure Resort Sanur

4.0 star property
Beachfront hotel with spa, near Sanur Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Resort Sanur

2 outdoor pools, pool umbrellas, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
2 bars/lounges, poolside bar, beach bar
Balcony view
Balcony view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Outdoor tennis court
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
The price is AU$125
includes taxes & fees
6 Dec - 7 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

Highlights

Furnished balcony or patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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8.4 out of 10, Very good, (1001)
The price is AU$136
includes taxes & fees
21 Dec - 22 Dec
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About the area

Map
Jalan Mertasari Sanur, P.O. Box 3476, Denpasar, Bali, 80034

What's nearby

  • Mertasari Beach - 10 min walk - 0.9 km
  • Sanur Beach - 16 min walk - 1.3 km
  • Sanur Night Market - 5 min drive - 3.5 km
  • Kuta Beach - 27 min drive - 11.8 km
  • Legian Beach - 31 min drive - 13.8 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 25 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Genius Cafe - ‬7 min walk
  • ‪Bamboo Bar - ‬7 min walk
  • ‪Paon International Restaurant - ‬6 min walk
  • ‪Juicy and Crispy - ‬8 min walk
  • ‪Tirta Restaurant - ‬6 min walk

About this property

Mercure Resort Sanur

At Mercure Resort Sanur, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll be within a 15-minute drive of Sanur Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials and body scrubs. The restaurant is a great spot for a bite to eat, and cold drinks are served at the beach bar. Other highlights at this eco-friendly hotel include 2 bars/lounges, a free kid's club and a poolside bar. Fellow travellers say great things about the helpful staff.

Languages

English, French, Indonesian

At a glance

Hotel size

  • 189 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • This property offers airport shuttle service (surcharge) for up to 3 guests with luggage .

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (15 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Free area shuttle within 2.20 km

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Beach bar
  • Poolside bar
  • Barbecue grills
  • Free daily reception
  • Room service (late night)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Local/corner shop
  • Children's menu
  • Lifeguard on-site

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Beach volleyball
  • Windsurfing
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Safari nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (4842 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 41 buildings/towers
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Piano
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • 24-hour pool access
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 29-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Fireplace

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Sahadewa Bar – This bar is located by the pool and specialises in international cuisine. Open daily.
Breeze Bar – This bar is located on the beach and specialises in international cuisine. Happy hour is offered. Open daily.
De Lounge – This lobby lounge overlooks the garden and specialises in international cuisine. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: IDR 200000 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 160000 for adults and IDR 80000 for children
  • Airport shuttle service is offered for an extra charge of IDR 250000 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Rollaway beds are available for IDR 390000 per night

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Guests under 12 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mercure Resort
Mercure Resort Sanur
Mercure Sanur
Accor Hotel Sanur
Mercure Hotel Sanur
Mercure Resort Sanur Bali
Mercure Resort Sanur Hotel Sanur
Mercure Resort Sanur Hotel
Mercure Resort Sanur Denpasar

Frequently asked questions

Does Mercure Resort Sanur offer free cancellation for a full refund?
Yes, Mercure Resort Sanur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Resort Sanur?
Yes, there are 2 outdoor pools and a children's pool. Guests have 24-hour pool access.
Are pets allowed at Mercure Resort Sanur?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mercure Resort Sanur?
Yes, there's free self parking.
Is an airport shuttle service offered by Mercure Resort Sanur?
Yes, an airport shuttle is available. The charge is IDR 250000 per vehicle one way.
What are the check-in and check-out times at Mercure Resort Sanur?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Mercure Resort Sanur and nearby?
Have fun with on-site activities such as windsurfing, volleyball and beach yoga and improve your game at the on-site tennis courts. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Mercure Resort Sanur also has 2 bars and an arcade, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Mercure Resort Sanur?
Yes, Pandawa Restaurant offers beachfront dining, international cuisine and garden views.
Does Mercure Resort Sanur have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Mercure Resort Sanur like?
Mercure Resort Sanur is a short 16-minute walk from Sanur Beach and 10 minutes' walk from Mertasari Beach.

Mercure Resort Sanur Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice place, friendly staff will do anything for you, close to good restaurants, beach at yoir door step.
Jennifer, 5-night romance trip
Verified Expedia guest review

8/10 Very good

a
Sue, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I booked our stay here because of its great location on the beach and its good price. I was worried after reading a couple of negative reviews but i was so pleasantly surprised! Im really fussy about where i stay, normally staying at Tandjung Sari or the Hyatt, but i would definitely stay at the Mercure again. We were upgraded to an Executive room close to the pool and restaurant, buffet breakfast was good and plentiful, pools are lovely and the staff really friendly and helpful.
Dianne, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel.
Nicola, 3-night family trip
Verified Ebookers guest review

10/10 Exceptional

Lovely place, relaxing and close to the beach. Great pool. Staff friendly and efficient.
Nicola, 12-night family trip
Verified Ebookers guest review

6/10 Good

Good beach front location but a fair distance to the main shopping and dining area. Rooms are clean but very tired. Staff are happy and friendly but communication at the reception desk could be improved.
Lewis, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Yoga and relaxing in paradise
I loved Mercure , Gardens , peaceful , yoga , the beach , beach walk. , breakfast , the room a great size , clean , balcony large and I really enjoyed the pool . I had a relaxing stay.
Balcony
Breakfast with a view
Vanessa, 4-night trip
Verified Hotels.com guest review

6/10 Good

You get what you pay for
We hadn’t been to Sanur in over a decade and debated to go with an expensive hotel or look for value for our short 4 night stay before relocating to Legian. We ended up taking the value option and ultimately discovered you get what you pay for. The hotel is very dated and run down. Our room, albeit very clean and comfortable was literally falling apart. The side tables and benches all move when any pressure is placed on them and the 2nd floor balcony railing was loose at one end and ready to completely break. Our electronic door key failed on at least 4 occasions so we couldn’t access room resulting in staff having to bring a laptop and re-program the door. The hire bikes are old, have broken pedals and rusty chains. Breakfast is very basic, lacks flavour and the coffee (when machines aren’t malfunctioning) is disgusting. Having said all that, the location was great, pool always clean and staff were always polite, courteous and expedient in addressing any concerns or bringing amenities to room.
Mark, 4-night trip
Verified Hotels.com guest review

6/10 Good

It felt like the staff were not organised
Valdis, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Pool staff need training. Used plates and glasses not collected all day. They should walk around to take orders, not all hang around behind bar. We had to go up to them to order. This applies to both pools.
judith, 10-night trip
Verified Expedia guest review

8/10 Very good

Ray, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hermanus, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and stay
Happy friendly staff. Great response to feedback and terrific exec room. Good location. Didnt really vibe the breakfast buffet but amazing gluten free/vegan cafe in site was awesome. Thx Mercure great stay
Amanda, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Amanda, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 6-night trip
Verified Wotif guest review

10/10 Exceptional

Enjoyed the beach and area. The breakfast options are plentiful.
Linda, 1-night trip
Verified Expedia guest review

8/10 Very good

Joanne Marie, 7-night trip
Verified Expedia guest review

8/10 Very good

Older style property. Spacious and clean rooms with great beach access
Colleen, 11-night trip
Verified Expedia guest review

8/10 Very good

Set in beautiful gardens with 2 pools. We stayed in various room types over our 10 day stay due to visiting other areas in between. The delux was definitely our favourite. The rooms were all clean but some are a bit on the tired side. The location is great and is within walking distance to restaurants both along the beach front and street. The seafood bbq on the beach at the hotel offered a good selection tasty dishes. Staff are friendly and helpful.
Alison, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Nicola, 2-night trip
Verified Ebookers guest review

10/10 Exceptional

Great spacious garden wth bungalows spacious interiors. Use recycling of waste and refillable glass water bottles. Friendly and helpful staff, thin pillow available on request!! I needed a thinner pillow and any housekeeping at 9.30pm, delivered in 10 mins!! Great pools.
Karen, 3-night trip
Verified Expedia guest review

8/10 Very good

Excellent location on the beach . Very friendly staff Beautiful pool Room in need of an upgrade - showing signs of wear and tear.
Bryan, 7-night romance trip
Verified Lastminute guest review

10/10 Exceptional

Good traditional Bali accomodation. The property is old but has the character of old Bali. Upkeep would be a problem for the expansive property but the staff do very well. Very comfortable.
Nigel, 2-night trip
Verified Expedia guest review

8/10 Very good

Jennifer, 1-night trip
Verified Expedia guest review