Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Mazatlan, Sinaloa, Mexico
1 room, 2 adults

The Inn At Mazatlan

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Beach property
  • Beach towels
Avenida Camaron Sabalo 6291, Zona Dorada, Mazatlan, SIN, 82110, Mexico

Zona Dorada beachfront hotel with spa and restaurant
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • In-room childcare (surcharge)
    • Beach property
    • Beach towels
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Everything was teribleOct. 3, 2020
  • Great customer service! In front of the beach! Everything close by! Oct. 2, 2020

The Inn At Mazatlan

from A$160
  • Standard Room, 2 Double Beds, Ocean View
  • Standard Suite, 2 Double Beds
  • Standard Suite, 2 Double Beds, Ocean View
  • Standard Suite, 2 Double Beds, Garden View
  • Junior Studio Suite, Oceanfront
  • Suite, Multiple Beds, Ocean View, Oceanfront
  • Superior Room, Multiple Beds, Ocean View

What’s around The Inn At Mazatlan

Landmarks

  • In Zona Dorada
  • Playa Brujas - 1 min walk
  • Punta Camaron Beach - 12 min walk
  • Islands and Protected Areas of the Gulf of California - 13 min walk
  • Sea Shell City Museum - 14 min walk
  • El Cid Country Club Golf Course - 17 min walk
  • The Mazatlan Malecón - 24 min walk
  • Monument to the Family - 24 min walk

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 35 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 215 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3 PM-11:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Onsite parking limited

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Windsurfing on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 5
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer (on request)
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Paradise Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a sauna.

The spa is open select days.

Dining

Papagayo Restaurant - This beachfront restaurant specializes in regional cuisine. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Spa tub
  • Steam room
  • Windsurfing on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby

The Inn At Mazatlan’s small print

Also known as

  • Inn Mazatlan
  • The Inn At Mazatlan Hotel
  • The Inn At Mazatlan Mazatlan
  • The Inn At Mazatlan Hotel Mazatlan
  • The Inn At Mazatlan Hotel Mazatlan
  • The Inn At Mazatlan Hotel Mazatlan

Policies

Name change requests on reservations will not be accommodated.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Full breakfast is offered for an extra charge of MXN 290 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Inn At Mazatlan

  • Does The Inn At Mazatlan offer free cancellation for a full refund?
    Yes, The Inn At Mazatlan does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Inn At Mazatlan?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Inn At Mazatlan?
    Yes, there's free self and valet parking. Parking spots may be limited.
  • Is there a pool at The Inn At Mazatlan?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at The Inn At Mazatlan?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at The Inn At Mazatlan?
    You can check in from 3 PM - 11:00 PM. Check-out time is 11 AM. Contactless check-out is available.
  • Are there restaurants at or near The Inn At Mazatlan?
    Yes, Papagayo Restaurant offers beachfront dining and regional cuisine. Nearby restaurants include La Concha (6-min walk), La Casa Country (8-min walk), and Carlos & Lucia's (8-min walk).
  • Is airport shuttle service offered by The Inn At Mazatlan?
    Yes, an airport shuttle is available.

Recent reviews

Good 7.4 From 435 reviews

Exceptional 10.0
Beautiful place right in front of the water. Staff was super nice and took every precaution to ensure the cleanliness and safety of everyone. Great menu and area was over all calm
Eva, us3 night family trip
Poor 2.0
Pesimo hotel, la refrigeracion no servia, no habia agua caliente... costo 3,750 la noche como para no tener refrigeracion ni agua caliente
us1 night trip with friends
Very good 8.0
Good place to stay. Rooms are good size and view was perfect. I'll be back.
Sandy, us3 night family trip
Good 6.0
Si first if just know the property is under construction they have a beautiful new Pool that they opened the day I checked out so unfortunately I didn’t get to use it it’s a good kids area too. The remodel is a little hectic but overall it’s a 2-3 star hotel with excellent location the beach is literally literally footsteps away that a super plus and again the new Pool and kids club! The cleanliness of the rooms are ok not to good and the bed sheets look super worn.
Daniela, us2 night family trip
Fair 4.0
Really regret booking with that hotel
Call don’t worry water stopped running for half of the day elevator never work
Bryan, mx2 night trip
Poor 2.0
Elvators didnt work. Water went out like 3hrs. I booked 4 suites. I had 2 family members from area come out to visit me @ hotel was told no visitors unless i paid aprox $35 a person even thou we were buying drinks & eating by pool area. Spent over $1000 in drinks & food in 2 days. Not including tips.Will never stay here again!!!
Rigo, us2 night trip with friends
Good 6.0
The staff was rude
Abigail, us4 night trip with friends
Poor 2.0
The hotel it was in costuccion and the room y was smile paint y dust and service very Bad I was very very disappointed 😢😢😢😢😢😢
us2 night family trip
Exceptional 10.0
The suite was awesome it was clean with a great view.
us2 night family trip
Very good 8.0
Rooms were comfortable and clean, beds w
Blanka, us6 night family trip

The Inn At Mazatlan