Located in the heart of Zona Dorada, The Inn At Mazatlan offers an inviting retreat with a beautiful garden and shopping on site. Unwind at one of the two outdoor pools or rejuvenate at Paradise Spa with aromatherapy, a facial, or body treatment. Guests appreciate the helpful staff and enjoy dining on-site at Papagayo Restaurant.
Avenida Camaron Sabalo 6291, Zona Dorada, Mazatlán, SIN, 82110
What's nearby
Playa Brujas - 5 min walk - 0.5 km
Punta Camaron Beach - 10 min walk - 0.9 km
Sea Shell City Museum - 12 min walk - 1.1 km
The Mazatlan Malecón - 3 min drive - 2.0 km
El Cid Country Club Golf Course - 4 min drive - 1.6 km
Getting around
Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 32 min drive
Restaurants
La Concha Restaurant - 6 min walk
Rico's Café Zona Dorada - 1 min walk
Gus Gus - 2 min walk
Bar El LOBY - 3 min walk
Villa Italia - 2 min walk
About this property
Sunvivia by Fiesta Americana Mazatlan
Sunvivia by Fiesta Americana Mazatlan is a great choice for your beach stay in Mazatlán, putting you near activities such as surfing/body boarding, parasailing and waterskiing. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Papagayo Restaurant serves Regional cuisine and the bar/lounge is a great place to grab a cold drink. Other highlights include a 24-hour fitness centre, a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff.
At a glance
DONE
Hotel size
189 rooms
Arranged over 16 floors
DONE
Arriving/Leaving
Check-in time starts at 3 PM
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site valet parking
On-site self-parking (USD 50 per day)
Limited self- and valet parking on-site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
What to do
On the beach
Golfing nearby
Kayaking nearby
Surfing/body boarding nearby
Working away
Business centre
2 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach towels
Pool loungers
Pool umbrellas
Facilities
4 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness centre
2 outdoor pools
Full-service spa
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Tile flooring in room
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Espresso maker
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Microwave
Kitchen
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
The spa is open selected days. Children under 15 years old are not allowed in the spa without adult supervision.
Dining
Papagayo Restaurant – This beachfront restaurant specialises in Regional cuisine. Guests can enjoy drinks at the bar.
Fees & policies
Parking
Self-parking costs USD 50 per day
Pool, spa, & gym (if applicable)
Children under 15 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Name change requests on reservations will not be accommodated.
Also known as
Inn Mazatlan
Mazatlan Inn
The Inn At Mazatlan Hotel Mazatlan
The Inn At Mazatlan Hotel
The Inn At Mazatlan Mazatlán
The Inn At Mazatlan Hotel Mazatlán
Frequently asked questions
Does Sunvivia by Fiesta Americana Mazatlan offer free cancellation for a full refund?
Yes, Sunvivia by Fiesta Americana Mazatlan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sunvivia by Fiesta Americana Mazatlan?
Yes, there are 2 outdoor pools.
Are pets allowed at Sunvivia by Fiesta Americana Mazatlan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sunvivia by Fiesta Americana Mazatlan?
Yes, there's free valet parking. Parking spaces may be limited.
What are the check-in and check-out times at Sunvivia by Fiesta Americana Mazatlan?
You can check in starting at 3 PM. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Sunvivia by Fiesta Americana Mazatlan?
No, this hotel doesn't have a casino, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are both nearby.
What is there to do at Sunvivia by Fiesta Americana Mazatlan and nearby?
Have fun with activities such as kayaking, parasailing and body boarding, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Sunvivia by Fiesta Americana Mazatlan also has a 24-hour fitness centre and a garden.
Are there restaurants at or near Sunvivia by Fiesta Americana Mazatlan?
Yes, Papagayo Restaurant offers beachfront dining and Regional cuisine.
Does Sunvivia by Fiesta Americana Mazatlan have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes an espresso maker and a microwave.
Does Sunvivia by Fiesta Americana Mazatlan have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sunvivia by Fiesta Americana Mazatlan like?
Sunvivia by Fiesta Americana Mazatlan is in Zona Dorada, a short 18-minute walk from El Cid Country Club Golf Course and 5 minutes' walk from Playa Brujas.
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Reviews
Sunvivia by Fiesta Americana Mazatlan Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.4
Amenities
8.6
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
The pools were warm, well-maintained, and excellent, with some even being heated and suitable for guests of all ages. (29 reviews)
The beach was safe, calm, and easily accessible with a perfect temperature for swimming. (21 reviews)
The spa service was excellent and the new spa services were wonderful. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Beach
View
Food
Restaurant
Ocean
Family friendly
Bed
Reviews
Verified
10/10 Exceptional
25 Jan 2026
The pools are great
Sandra
Sandra, 1-night trip
Verified
10/10 Exceptional
25 Jan 2026
View from the room was spectacular
Sandra
Sandra, 1-night trip
Verified
8/10 Very good
8 Feb 2026
The room was excellent! The breakfast was way over priced like everything else on the menu.
Donald Scott
Donald Scott, 14-night trip
Verified
10/10 Exceptional
24 Jan 2026
Great staff! Everyone was so kind and helpful! Great food. Awesome premises. Beach was fantastic. My room was clean and serviced daily by Imelda. She was wonderful
Peggy
Peggy, 7-night trip
Verified
10/10 Exceptional
1 Feb 2026
Yes! Upgraded room was fantastic and daily housekeeping was very much appreciated! Thank you
Peter
Peter, 10-night trip
Verified
10/10 Exceptional
20 Dec 2025
The room was well maintained. The staff were all very helpful. The new spa services were wonderful. We will definitely go back
Robyn
Robyn, 9-night trip
Verified
6/10 Good
4 Jan 2026
Staff showed up at 9:30 to clean the room prior to check out. Check in process was very long. Lots of people standing around looking confused. Balcony and view were excellent. Room very clean and comfortable beds
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
22 Sept 2025
Great ocean view
NESTOR
NESTOR, 2-night trip
Verified
8/10 Very good
15 Dec 2025
The staff was great! Rooms in the tower were under construction. Because they are updating. But our room in the the other building was clean and had a great view
The location is the best! Right in the golden zone
The pools are very nice
The beach side restaurant was very good!
Mary
Mary, 7-night trip
Verified
10/10 Exceptional
14 Dec 2025
We had a fabulous view of the ocean and beautiful property. Our room was cleaned everyday and special requests were granted when we asked. examples - extra wash clothes, extra room key cards, extension of leaving time on our last day
Kelly
Kelly, 7-night trip
Verified
8/10 Very good
10 June 2025
We Love coming to the Inn, this was our second time there, and we're glad we came back, the staff are very friendly and helpful.
BEN
BEN, 3-night trip
Verified
10/10 Exceptional
8 Apr 2025
Staff always friendly.
Jon
Jon, 7-night trip
Verified
10/10 Exceptional
17 Nov 2024
Had a great time and the staff was amazing.
Trina K
Trina K, 7-night trip
Verified
10/10 Exceptional
3 Apr 2025
Great place in the middle of all the action
Madison Cole
Madison Cole, 7-night trip
Verified
6/10 Good
18 Jan 2026
The person that checked us in was not pleasant at all and when he saw that we booked through Expedia he got even ruder. The furniture on our balcony was rusted and the table leg had rusted through and was broken. Our air conditioner in the bedroom clanged and banged all night. Other than that the rest of the staff were very nice and the grounds were beautiful!
Deborah
Deborah, 7-night trip
Verified
10/10 Exceptional
13 Feb 2025
Very nice property. Very clean and quiet and very kind staff
Cathy
Cathy, 14-night trip
Verified
6/10 Good
4 Feb 2026
Left a tip each day for room cleaner. No face cloths in room.Had to leave a note for water. Received it 1 day. No coffee or H2O replenishment for 1 week. Dirty coffee cups left in room, called front desk to complain & was ignored. Pool waiters & doormen were fabulous & tipped accordingly. To summarize, the room was not cleaned well at all.
Usually, I would just say it was OK, but I think they could have done much better.
James
James, 10-night trip
Verified
10/10 Exceptional
19 Mar 2025
Very nice hotel on a beautiful beach thats well maintained. The grounds are beautiful.
Hotel area is safe & many restaurants within walking distance. The staff is absolutely amazing!
Maria Kristina
Maria Kristina, 3-night trip
Verified
10/10 Exceptional
1 Feb 2025
love the small home town feel of this property. Everyone is so nice. Location is great
Jeri
Jeri, 7-night trip
Verified
10/10 Exceptional
13 Jan 2025
Great staff .beautiful beach.suites very comfotable
Location is close to everything
gordon
gordon, 9-night trip
Verified
8/10 Very good
26 Nov 2024
The Inn was a perfect location and central to all the restaurants and the beach. The pool and the beach were perfect temperature. November is the best time to go and best weather!
Mayra
Mayra, 4-night trip
Verified
4/10 Fair
15 Dec 2025
Couldn't control the a/c heat. Hair dryer didn't work . Called the front desk. No response. We had a suite. The hot water only worked in the bathroom off the bedroom. Jacuzzi tubs not much warmer than the pool. The service out by the pool was great.
Arthur
Arthur, 7-night trip
Verified
10/10 Exceptional
6 Jan 2025
Like the location and the staff. The area we stayed in was dated but clean.
Andrea
Andrea, 2-night trip
Verified
10/10 Exceptional
31 Mar 2025
Great beach area in Mazatlan, pools are very well maintained and clean. Very nice
Ana Lidia
Ana Lidia, 5-night trip
Verified
10/10 Exceptional
25 Mar 2025
Love the staff. Love the location. Love the pools. Love the food. Love it all.