Best Western Helena/Capitol Hotel

2.5 star property
Unwind with WiFi or get lucky in our on-site casino while enjoying convenient perks like extended parking.

Photo gallery for Best Western Helena/Capitol Hotel

Desk, laptop workspace, blackout curtains, soundproofing
Exterior
Meeting facility
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Lobby
Located in the city center, Best Western Helena/Capital Hotel is revitalized and ready to welcome you. Enjoy a meal at Family Roots restaurant, unwind with WiFi, or try your luck at the casino. With dry cleaning/laundry services and extended parking available for your convenience.

Reviews

8.0 out of 10
Very good

Guests liked:

Friendly staff

Popular amenities

  • Casino
  • Airport transfer
  • Bar
  • Pet-friendly
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Housekeeping (on request)
  • Casino
  • Restaurants and bar/lounge
  • Breakfast available
  • Free airport shuttle
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • ATM/banking services
  • Vending machine

For families (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
The current price is AU$156
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Designer toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Flat-screen TV
Renovated in 2024
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Designer toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Sofa bed - queen
Blackout curtains
  • 43 sq m
  • Sleeps 6
  • 3 Queen Beds

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Sofa bed - queen
Blackout curtains
  • Sleeps 4
  • 1 King Bed

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About the area

Map
1714 11th Ave, Helena, MT, 59601

What's nearby

  • Montana Historical Society Museum - 10 min walk
  • Montana State Capitol - 11 min walk
  • Cathedral of St. Helena - 4 min drive
  • Carroll College - 4 min drive
  • Helena Civic Center - 5 min drive

Getting around

  • Helena, MT (HLN-Helena Regional) - 5 min drive
  • Free airport shuttle

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Town Pump - ‬11 min walk
  • ‪1889 Coffee House - ‬4 min walk
  • ‪Lewis & Clark Brewery & Tap Room - ‬3 min drive
  • ‪Wendy's - ‬6 min walk

About this property

Best Western Helena/Capitol Hotel

Located just 3.4 mi (5.4 km) from the airport, Best Western Helena/Capitol Hotel offers a free shuttle (available 24 hours). Guests looking for a bite to eat can visit Family Roots, which serves breakfast and lunch. A casino and a bar/lounge are other highlights. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English

At a glance

DONE

Hotel size

    • 106 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 2:00 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free uncovered on-site extended parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Free airport shuttle (available 24 hours)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Discount at nearby fitness centre
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Skiing lessons nearby
  • Waterskiing nearby
  • Snowboarding nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Built in 1988
  • ATM/banking
  • Television in common areas
  • Casino
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Water dispenser
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 94
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 102
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

More

  • Housekeeping (on request)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

Family Roots – This restaurant serves breakfast, brunch and lunch. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 15 for adults and USD 10 to 15 for children
  • Early check-in can be arranged for an extra charge of USD 20.00 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for USD 10.0 per night
  • Rollaway beds are available for USD 10 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per day

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Jorgenson's Helena
Jorgenson's Inn
Jorgenson's Inn Helena
Jorgenson`s Hotel Helena
Jorgenson`s Inn And Suites
Jorgensons Hotel Helena
Jorgenson's Inn Suites
Ramada by Wyndham Helena
Helena Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel
Best Western Helena/Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel Helena

Frequently asked questions

Are pets allowed at Best Western Helena/Capitol Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Best Western Helena/Capitol Hotel?

Yes, there's free self and extended parking. Motorhome/coach/lorry parking is available.

Is an airport shuttle service offered by Best Western Helena/Capitol Hotel?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Best Western Helena/Capitol Hotel?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. There's a charge of USD 20.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an on-site casino at Best Western Helena/Capitol Hotel?

Yes, there's a casino.

What is there to do at Best Western Helena/Capitol Hotel and nearby?

Have fun with nearby winter activities such as cross-country skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming, ecotours and segway hire. Best Western Helena/Capitol Hotel also has a casino.

Are there restaurants at or near Best Western Helena/Capitol Hotel?

Yes, there's an on-site restaurant, Family Roots.

What's the area around Best Western Helena/Capitol Hotel like?

Best Western Helena/Capitol Hotel is a short 5-minute drive from Helena, MT (HLN-Helena Regional) and 10 minutes' walk from Montana Historical Society Museum. Travellers say that this hotel is in a good location.

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Best Western Helena/Capitol Hotel Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Phillip, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good, but Bad at the same time.
Great Staff Very Friendly. Rooms Clean, Spacious and Comfortable. Bed was very comfortable. A little to eco friendly as I can spit more water then the water that came out of the shower and bathroom faucet. Seriously to they have to be that low flow you barely get wet? Towels Size were awful skimpy for a National Chain. Bath Towel was pretty much the size of a large hand towel, and very very thin! 1st night lots of door slamming, so thin walls. Though it calmed down after 22:00 until 06:00. 2nd night after being out all day, I came back to the hotel to shower. No Hot Water, Zip Nudda, not even luke warm, but cool. Went to bed at 23:30, still only the cool or cold water, no hot. -18C outside folks.. in the morning there was hot water?? An air bubble in the boiler system?? Then the TV, nice new and all, but they did not include a channel,guide, nor did the remote offer an on tv guide… I tried everything, nope you have to go through each channel with the remote, one by one. And with that comes a 5-10sec delay while it finds the channel. That got really frustrating after awhile and I tuned it off. Free Breakfast Voucher… yeah… but the breakfast choices were 5-6 choices. I chose sausage and eggs, hash brown and toast. Sausage and eggs were just that. Not, Not Spectacular, but ok. The hash brown small paddy was lifeless. No Jam, for the toast unless you like Grape, and 2nd choice of Grape. AND DON’T Have the Coffee… I’ve had better and fresher tasting dishwater.
Robert, 2-night trip
Verified Hotels.com guest review

8/10 Very good

stephen, 3-night trip
Verified Hotels.com guest review

6/10 Good

Clean comfortable room
Clean comfortable room and bed. Breakfast was really slow.
Elizabeth, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dennis R, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wesley, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Natasja, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice place - would stay here again.
Maureen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tamara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

CRTEL, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Escobedos, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will stay again
Great breakfast option in the morning.
Matthew, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and friendly
My boyfriend and I stayed here for one night and it was great! Very clean, the room is nice, and the man working the front desk was awesome! He was so friendly. 10/10 would stay here again!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff, clean room. Easy check in/out.
Jim, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

michael d, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing place
Great place, and great people working there very clean and was just built in summer of 2024 amazing place will stay again on business trip.
Wesley, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Escobedos, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Cynthia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were incredibly friendly. At some point, someone was trying to get into my room and the hotel was incredibly loud.
Laishia, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Nice place although the ight switch in the bedroom didn't do anything, no light and there was no exhaust fr the bathroom.
Chris, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

First Booking Choice Next Trip
Exceptional customer service from arrival to departure! This older property, that was nice, has undergone a really well done refurbishment. Great value.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Very bad breakfast☹️
Artem, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel has been upgraded throughout!
James, 1-night romance trip
Verified Expedia guest review