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elaya hotel vienna city center

4.0 star property
City centre hotel within walking distance of Stephansplatz

Choose dates to view prices

Photo gallery for elaya hotel vienna city center

Exterior - elaya hotel vienna city center (Vienna)
View from room - elaya hotel vienna city center (Vienna)
Reception - elaya hotel vienna city center (Vienna)
Daily buffet breakfast (EUR 20 per person) - elaya hotel vienna city center (Vienna)
Superior Double Room - elaya hotel vienna city center (Vienna)
In the heart of Vienna, elaya hotel vienna city center offers a warm welcome with helpful staff and modern amenities. Unwind in style with dry cleaning/laundry services, connect to free WiFi, and take advantage of tour/ticket assistance for an unforgettable stay.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pet-friendly
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
The current price is AU$269
includes taxes & fees
11 Jan - 12 Jan 2026

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

8.4 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Espresso maker
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Air conditioning
Heating
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Austria Trend Hotel Europa Wien
  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 1,008 reviews
The price is AU$249
includes taxes & fees
11 Jan - 12 Jan 2026
Austria Trend Hotel Europa Wien
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About the area

Map
Wildpretmarkt 5, Vienna, 1010

What's nearby

  • St. Stephen's Cathedral - 2 min walk - 0.2 km
  • Stephansplatz - 2 min walk - 0.2 km
  • Hofburg Imperial Palace - 5 min walk - 0.5 km
  • Spanish Riding School - 5 min walk - 0.5 km
  • Vienna State Opera - 11 min walk - 1.0 km

Getting around

  • Vienna International Airport (VIE) - 26 min drive
  • Vienna Mitte Station - 14 min walk
  • Vienna Praterstern Station - 27 min walk
  • Vienna Franz-Josefs-Station - 28 min walk
  • Stephansplatz U-Bahn - 5 min walk
  • Salztorbrücke Tram Stop - 6 min walk
  • Herrengasse U-Bahn - 7 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Würstelstand Hoher Markt - ‬2 min walk
  • ‪Café Korb - ‬1 min walk
  • ‪Fabios Restaurant Bar - ‬2 min walk
  • ‪Joma - ‬2 min walk
  • ‪Caffè a Casa - ‬2 min walk

About this property

elaya hotel vienna city center

When you stay at elaya hotel vienna city center, you'll be in a fantastic location, only a five-minute walk from Stephansplatz and St. Stephen's Cathedral. Also, Hofburg Imperial Palace and Spanish Riding School are within a short 10-minute walk. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Stephansplatz U-Bahn is 5 minutes and Salztorbrücke Tram Stop is 6 minutes.

At a glance

DONE

Hotel size

    • 36 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 16
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive lockbox information
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets stay for free (dogs and cats only, 1 total)
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Off-site parking within 1312 ft (EUR 35 per day)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Room service

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • 100% renewable energy

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Hardwood flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Travel cot
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
  • Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: EUR 0 per stay

Parking

  • Parking is available nearby and costs EUR 35 per day (1312 ft away)

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Amadeus Hotel Wien
Amadeus Wien
Amadeus Hotel Vienna
Amadeus Vienna
Arthotel ANA Amadeus
Elaya Vienna City Center
elaya hotel vienna city center Hotel
elaya hotel vienna city center Vienna
elaya hotel vienna city center Hotel Vienna

Frequently asked questions

Does elaya hotel vienna city center offer free cancellation for a full refund?

Yes, elaya hotel vienna city center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at elaya hotel vienna city center?

Yes, cats and dogs stay for free, with a limit of 1 total. A deposit of EUR 0 per stay is required. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is an airport shuttle service offered by elaya hotel vienna city center?

Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one-way.

What are the check-in and check-out times at elaya hotel vienna city center?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at elaya hotel vienna city center?

No, this hotel doesn't have a casino, but Casino Wien (9-min walk) is nearby.

What's the area around elaya hotel vienna city center like?

Elaya hotel vienna city center is in Innere Stadt, a short 5-minute walk from Stephansplatz U-Bahn and 15 minutes' walk from Vienna Christmas Market. Travellers say that the hotel is in a great location.

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Reviews

elaya hotel vienna city center Reviews

9.0

Wonderful

9.2

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as good, fresh, and with a nice variety. (12 reviews)
  • Staff were very friendly and helpful in recommending nearby restaurants. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Breakfast
Restaurant
Cathedrals
Shopping
Bathroom
Lobby
Amenities

Reviews

10/10 Exceptional

Great location and nice hotel

We enjoyed being right in the heart of Vienna and walking to amazing sites and shops in this incredible city.
Gary, 2-night trip

10/10 Exceptional

Elaya was a nice location. Close to nearby sightseeing
Elizabeth, 3-night trip

10/10 Exceptional

We had a great experience at this hotel, the location was great, the property was very clean, and staff was wonderful.
Rosalinda, 2-night trip

10/10 Exceptional

Great hotel in a great location

everything was very good, location, clean, rooms (we were actually upgraded which was great).
Tzahi, 4-night trip

10/10 Exceptional

Really nice off the main square. Extremely walkable with lots of shopping nearby.
Leah, 2-night trip

10/10 Exceptional

Friendly staff / great location
BRIAN, 1-night trip

10/10 Exceptional

Perfect location, quiet and clean!
Shelley, 2-night trip

8/10 Very good

Hotel was very central, but just off the tourist paths, so it was quiet, safe, air-conditioned and ideal for our needs. Staff were helpful and accommodating. The rooms were small but clean and had all the mod-cons necessary for a lovely stay. I'd book there again.
Jacqueline Therese, 10-night trip

8/10 Very good

The hotel was
rhamel, 2-night trip

10/10 Exceptional

Perfect location. It was on a quiet street but very easy walking everywhere. The front was friendly and helpful.
Geraldine Marie, 3-night trip

10/10 Exceptional

Very nice hotel, location is perfect
Alexander, 2-night trip

8/10 Very good

Great experience!!
Alfonse, 1-night trip

10/10 Exceptional

Great location and staff!
Maria, 3-night trip

8/10 Very good

Property was close to Stephansplatz and Dom. Room was a bit small and bathroom needs a bit of maintenance.
Christian, 2-night trip

10/10 Exceptional

Excellent location with friendly staff.
Juan, 3-night trip

10/10 Exceptional

We stayed at the hotel for five days in June 2025. I have to say the location was fantastic and the friendliness of the hotel staff was second to none! I highly recommend this hotel if you are looking for a city centre hotel!
Paul, 4-night trip

4/10 Fair

Small rooms, terrible building and very late check in
Loreta, 2-night trip

8/10 Very good

Nice stay at Elaya hotel city center

Excellent location, just 5 min walk to the cathedral. Nice hotel with a great service.
Jacek, 2-night trip

2/10 Poor

Having normal expectations of a hotel, you’re made to feel like a massive inconvenience. Checked in and was given a room with 2 large windows that were fully open. Fine, but hen we realised the heating was broken, and the blind on one of the windows was broken (stuck open), so room was freezing (also smelt of pee in bathroom). Staff, after some under their breath moaning, moved us to a new room. After first night, had no sleep as there was only 1 pillow per person in the room (you’d expect some spare in a wardrobe). When I asked for extra pillows the next night, the staff made out like it was a massive deal and basically complained about having to fetch them. Basically, the location of the hotel is perfect, but the staff or management aren’t really to thank for that. They’re responsible for ensuring you have a good stay, and they completely lacked any decent hotel management qualities in that respect.
Joe, 2-night trip

10/10 Exceptional

Great location and very quiet at night for sleeping. Very handy to transportation. Close to many attractions, dining and shopping. Very friendly and helpful staff.
Mary-Ann Eileen, 10-night trip

10/10 Exceptional

Great location
Sami, 1-night trip

8/10 Very good

Convenu, shopping areas, many dining options
Chihhao, 7-night trip

10/10 Exceptional

We thoroughly enjoyed our stay at the Elaya in Vienna city center. Waking up and walking right around the corner to St. Stephen's cathedral was a prime location. The price was competitive and fair. Very modern and beautiful accommodation. We were concerned before our stay with some of the reviews commenting on the AC not being reliable or working, when we got to our room it did seem stuffy but the front desk staff came up right away to make sure it was functioning correctly, cleaned the filter, and gave us a fan (which we never ended up needing). So we were very comfortable during our stay. I'd recommend this hotel to anyone going to Vienna!
Sara, 7-night trip

8/10 Very good

It's a small hotel. Staff is very friendly and helpful. Convenient location. Very close to subway stations and walking distance from lots of attractions, restaurants, and shopping.
Debanik, 2-night trip

10/10 Exceptional

Staff was so friendly and helpful
Tanzin, 2-night trip