2/10 Poor
15 Dec 2024
Not worth the price tag.
Check in was fine. Hotel is very old & very outdated. Beds are incredibly old & uncomfortable.
Front desk staff would not answer phone when we called several times. Phone in the room did not work. Tried to call several times before check in to book a play pen for our stay (eventually got one but was lucky).
Pool was very fun (good slide & shallow for kids) but over chlorinated & was so so strong.
Breakfast set up was a nightmare. Got criticized by the staff for not hearing them call out our breakfast order when the room was filled with people (very loud). Had to work through an assembly line & they handed it all to you?
The entire stay felt incredibly cheap & unpleasant. Will not stay here again.
Andrew
Andrew, 2-night family trip
Verified Hotels.com guest review