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Novotel Andorra

4.0 star property
Family-friendly hotel with spa, near Pyrenees Andorra Shopping Centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Andorra

Sauna, hot tub, Turkish bath/hammam
Indoor pool, open 10:00 AM to 1:30 PM, pool loungers
Breakfast served
Bar (on property)
Arcade

Reviews

8.4 out of 10

Very good

Popular amenities

  • Ski facilities
  • Bar
  • Pool
  • Pet-friendly
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Health club
  • Sauna
  • Self parking
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Playground on-site
  • Private bathroom
  • Terrace
  • Daily housekeeping
The price is AU$167
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Superior Double Room, 1 Double Bed with Sofa bed

Superior Double Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Down duvet
Blackout curtains
Hairdryer
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Indoor pool, open 10:00 AM to 1:30 PM, pool loungers

Mercure Andorra

Pool
Spa
Pet-friendly
Parking available
8.2 out of 10, Very good, (269)
The price is AU$160
includes taxes & fees
6 Jan - 7 Jan 2025
Mercure Andorra
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About the area

Map
Carrer Prat de la Creu, 14, Andorra la Vella, AD500

What's nearby

  • Andorra Massage - 4 min walk
  • Pyrenees Andorra Shopping Centre - 5 min walk
  • Church of Saint Stephen - 8 min walk
  • Placa del Poble - 9 min walk
  • Caldea Spa - 15 min walk

Getting around

  • La Seu d'Urgell (LEU) - 45 min drive
  • Barcelona El Prat Airport (BCN) - 164 min drive
  • L'Hospitalet-pres-l'Andorre Station - 38 min drive
  • Burton's Station - 43 min drive
  • Porté-Puymorens Station - 43 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Diamant Andorra - ‬3 min walk
  • ‪L'Orri - ‬3 min walk
  • ‪Lizarran Andorra - ‬3 min walk

About this property

Novotel Andorra

When visiting Andorra la Vella, Novotel Andorra is a great choice to consider. Guests can indulge in spa services at the spa, and La Brasserie serves breakfast. An indoor pool, a bar/lounge and a health club are other features.

Languages

Catalan, English, French, Portuguese, Russian, Spanish

At a glance

Hotel size

  • 102 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 16 and older; COVID-19 vaccination requirement applies to all guests aged 16 and older; guests providing vaccine record must have received complete vaccination at least 14 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (15 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Covered on-site self-parking (EUR 26 per night)
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Free use of nearby fitness centre
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (4327 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.

Dining

La Brasserie – This café only serves breakfast.
EL GRILL – This restaurant serves breakfast, lunch and dinner.
EL JARDI – This restaurant serves breakfast and dinner.
Bar-Cafeteria – This café only serves light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 to 16 for adults and EUR 11 to 12 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 April to 25 April:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 17 per pet, per day

Parking

  • Covered self-parking costs EUR 26 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 1:30 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests have access to a spa and additional amenities at a nearby hotel.

Also known as

Andorra Novotel
Novotel Andorra
Novotel Hotel Andorra
Novotel Andorra Hotel Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra la Vella
Novotel Andorra Hotel Andorra la Vella

Frequently asked questions

Does Novotel Andorra offer free cancellation for a full refund?
Yes, Novotel Andorra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Andorra?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 1:30 PM.
Are pets allowed at Novotel Andorra?
Yes, pets are welcome. There's a charge of EUR 17 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Novotel Andorra?
Yes. Self-parking costs EUR 26 per night.
What are the check-in and check-out times at Novotel Andorra?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Novotel Andorra and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and snowmobiling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Novotel Andorra also has a sauna and a Turkish bath, as well as an arcade.
Are there restaurants at or near Novotel Andorra?
Yes, there's an on-site restaurant, La Brasserie.
Does Novotel Andorra have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Novotel Andorra like?
Novotel Andorra is in the heart of Andorra la Vella, a short 4-minute walk from Andorra Massage and 5 minutes' walk from Pyrenees Andorra Shopping Centre.

Novotel Andorra Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

The hotel was average, nothing too special but rooms seemed clean and they provided water bottles in the room. The staff at the front desk were correct but not necessarily friendly and did not go out of their way to help. Location convenient to walk to center, shops and restaurants
Sylvia, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Stephen, 2-night trip
Verified Expedia guest review

8/10 Very good

Fabrizio, 1-night trip
Verified Expedia guest review

10/10 Exceptional

António, 2-night trip
Verified Expedia guest review

10/10 Exceptional

In the centre of shopping district
Narendran, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Nice Hotel
Nice hotel - they should advertise more clearly how to find their parking garage. Otherwise, it was a good visit and the hotel is in a nice location.
Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice view , staff friendly
ADRIANA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Miguel, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Alfredo Jose, 2-night trip
Verified Hotels.com guest review

6/10 Good

Older property and did not consider this a 4 star hotel. Breakfast was nice however coffee was awful.
Tanya, 2-night family trip
Verified Expedia guest review

8/10 Very good

Andrew, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Novotel is always a reliable option. I’m glad they are all over the world.
Patricia, 1-night trip
Verified Expedia guest review

8/10 Very good

David, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

A day in Andorra.
We had a nice stay in Novotel. It’s easy walking distance to the centre. Room was comfortable with a good shower. Buffet dinner and breakfast was nice. Only negative was that the car parking is very expensive . We are travelling around the world and have never pid so much for parking.
Elisabeth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

👌
Marouane, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean, friendly and helpful
The hotel os perfectly centred between the old and new part of town. A nice pool and gym just next door shared with 3 other hotels that belong to the same hotel group. The room was great, enough apace for myself and 2 daughters. It is on the older side with beige tiling but well maintained. The bath in which you need to shower too, didn't drain well and the hairdryer had seen better days. The service and cleanliness however were superb. Buffet style breakfast, lunch and dinner were okay. Much, much appreciated the help and option for celiacs with Gf bread organized each day! All other allergents clearly noted by each food. The coffee from the machine was not great but understandable as waiters were always busy cleaning up and running round. All in all a great, lovely and well-run hotel with helpful and friendly staff
Maria T.S., 2-night family trip
Verified Hotels.com guest review

6/10 Good

Spa not open
We booked this hotel because of the pool and spa, but it was closed. Hotel staff nice, but rooms need some level up to do.
Carl, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Allison, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The location is very good; the "Buffet Cafe" is very nice and convenient for breakfast - though good and convenient for dinner, there are plenty of places nearby that offer good food at competitive prices. If WiFi connectivity is "important", this is not the hotel for you; in-room connectivity (we were on the 6th floor) is poor and lacks the power to do much, once connected. The staff is pleasant and helpful.
Phil, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great for families.
Greay family experience. Spa and pool as located inside Mercur hotel but that wasn't a problem. Is just steps away. Parking on site, for about the same price as city parking.
George, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location, friendly hotel staff. Nice and clean. Wifi not consistent, cuts out frequently.
Shabtay, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Location is very convenient and very friendly staff.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location and hotel for Andorra
Overall very good experience as no issue is indicative of a well oiled machine. Good location, the hard materials; bed, room, restroom, amenities were all very good. Check in took a bit longer than expected but nothing too outrageous. Only thing is power somehow fried my Converter that’s been with me for a long time. No idea what caused it but might want to check voltage on your electronic set up to make sure same doesn’t happen to you. Check out was fine, except took longer than expected because was again waiting for lengthy check in to complete. Other than these very minor things, it was very pleasant.
Scott, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I really enjoyed this hotel in the heart on Andorra. The rooms were nice and we had a great view of the river in the city center. The breakfast was extensive and a great start to the morning. I would stay here again.
David, 1-night family trip
Verified Expedia guest review

8/10 Very good

Parking at hotel was full, swimming pool in another hotel and indoors so was disappointed. 2 lifts, 1 was out of order which was a nightmare as it was so busy. Room was clean and comfortable and location was good. Staff were friendly.
gsikez, 1-night family trip
Verified Expedia guest review